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Burns Honda
Marlton, NJ
1,856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 29, 2014
Thanks you Ron Marchesani and the entire Burns Honda Team for making the process so easy. Ron, you were a pleasure to work with and your flexibility with my crazy schedule was very much appreciated! I LOVE for making the process so easy. Ron, you were a pleasure to work with and your flexibility with my crazy schedule was very much appreciated! I LOVE my new CRV!! More
by akornblau
Employees Worked With
Ron Marchesani
January 29, 2014
Ron was wonderful from start to finish. He was friendly, honest and very knowledgeable about the car and its features. Ron also worked with us on price and was very competitive with other dealerships. My honest and very knowledgeable about the car and its features. Ron also worked with us on price and was very competitive with other dealerships. My husband and I were also impressed with the finance department at Burns Honda. They were also honest and upfront and we got a great rate! More
by sarahhowell
Employees Worked With
Ron Marchesani
January 29, 2014
Looking for an HONEST dealership? Yes, Burns Honda is the one! I'll tell you why... After talking with 2 other Honda Dealerships I decided to call Burns Honda. I'm glad I did because I was not haras the one! I'll tell you why... After talking with 2 other Honda Dealerships I decided to call Burns Honda. I'm glad I did because I was not harassed like the other dealerships. I met with Ron Marchesani who is professional, friendly, knowledgeable about the car, and patient. I had my son [40 yrs. old] with me who asked a few questions. His questions were answered thoroughly and professionally. The price quoted was also better than the other 2 dealerships in Philly. The amount my car was appraised for was fair. During the test drive Ron Marchesani explained the Honda Accord thoroughly, WITHOUT rushing. After the test drive and demonstration of some features I was ready to talk business. I then spoke with Michael Dibiaso who was NOT pushy. Actually the experience was pleasant and we came to a deal rather quickly. Again, I felt as though I was not taken advantage because I am a female. I was now ready to talk to the "Money Man." Next step was to sign papers with Mel Gutierrez [Finance Director]. I must say, I have purchased 2 cars in the past and have never had the contract or extended warranty explained so thoroughly. Again, he was patient also. I have been "wowed" so I signed on the dotted lines. After returning home with my new 2014 Honda Accord V-6, I called Ron Marchesani 3 separate times to ask questions. He was patient and answered EACH question. To sum up this dealership and my experience with purchasing a new car, the words I use are: Professional, Friendly, Honest, knowledgeable, and Patient. If you are looking to buy a car, my recommendation is; BURNS HONDA, MARLTON, NJ. More
by 1BlueberryWaffle
Employees Worked With
Mel Gutierrez, Finance Director, Michael Dibiaso, Ron Marchesani
January 24, 2014
First they wouldnt take the coupon from their website.They tried saying the discount was already there but I proved to Steve that the website has the price marked as regular prices.A few simple s website.They tried saying the discount was already there but I proved to Steve that the website has the price marked as regular prices.A few simple services turned into a nightmare.Steve made an excuse to keep the car and I found out that they ruined a $600 dollar wheel and called wheel fix to try and fix it.I saw the slip when I was paying and confronted him.A rude beligerant Steve Narleski ask how I knew.I said the paperwork is right there.He then admitted the Mechanic ruined the wheel.I was ticked.They could have been honest and ordered a new wheel.No they are DISHONEST!I demanded the wheel be replaced with one from a new car on the lot.They did but didnt balance the wheel and I had to drive 7 hrs at 50 miles an hour.I has a dealer in Virginia look at it and the didnt balance the wheel and they blew out the rear brake light when they attempted to fix the rear deck which is worse than ever.Then The Service Manager was called in the VP office and They tried saying wheels no longer get balanced.Hall Honda in Va said they never saw that memo and laughed.Save yourself the hassle and Never go to BURNS HONDA SERVICE for anything.Their work stinks and dont even have the integrity to be honest even when the are caught!Whatever they did to my brand new Honda,they made is shake like a rattle.BURNS HONDA SUCKS IN PLAIN ENGLISH!I reported them to Honda and the BBB of New Jersey! More
by dennisinpalass
Employees Worked With
Steve Narleski
January 24, 2014
Tag on an extra $695. for parts that cost about $100 and wont sell the car with out it.Refused to give the overpayment for NJ tax and tags back.I had to fight for it.Told me my trade was going to an auction wont sell the car with out it.Refused to give the overpayment for NJ tax and tags back.I had to fight for it.Told me my trade was going to an auction and thats why they couldnt give me book value for it.It ended up on their used car dealer in Oaklyn and was sold in weeks advertised as spotless which it was very nice and perfectly maintained.This dealership is more underhanded than most! More
by dennisinpalass
Employees Worked With
Mike
January 20, 2014
No matter how badly I had wanted a car, I had been dreading going car shopping, for fear that the salesman would be too aggressive and try to hike up prices and add-ons that I had not originally wante dreading going car shopping, for fear that the salesman would be too aggressive and try to hike up prices and add-ons that I had not originally wanted. (This had happened to me the last time I purchased a car elsewhere). Burns Honda as well as employees Adam Wjonar and Nicole McNamee were very welcoming and made my car purchasing experience smoother than I had ever anticipated. All of my concerns were taken seriously and all of my questions were answered directly, without any avoidance. Once the transaction was complete, Adam took his time showing me all of the great features that they had set up in my new car for me. I walked out of there knowing that I received a great deal on a great car and I would recommend Burns Honda in a heart beat. Thanks guys! More
by Herquet
Employees Worked With
Adam Wjonar, Nicole McNamee
January 19, 2014
Before buying a car, we researched what cars had a combination of safety, fuel economy, and affordability. From talking to many others, Honda Civics have always lasted a long time, are one of the safe combination of safety, fuel economy, and affordability. From talking to many others, Honda Civics have always lasted a long time, are one of the safest cars on the market, and get great mileage. We had had good experience with Burns Honda before, so went again and had a wonderful dealer Adam, who was a great salesman - friendly, honest, and professional, and gave us a price to match the lowest we had found at a competing location. If we are ever in the market for a new car (but who knows, because I've heard these Hondas last a long time!), we will definitely shop there again. More
by hcivic13
Employees Worked With
Adam Wjonar
January 07, 2014
This is by far the best Honda dealership in South Jersey. My experience was very gratifying and Jim, Ed and Nicole were very knowledgeable and friendly. They explained everything to me, helped me make a de My experience was very gratifying and Jim, Ed and Nicole were very knowledgeable and friendly. They explained everything to me, helped me make a decision and I went home extremely happy. I would recommend this dealership to everyone I meet. Thank you all for a great buy and a great experience in buying a new Honda CR-V. More
by JPR1940
Employees Worked With
Jim McCormick, Ed Altman, Nicole McNamee
January 03, 2014
If you're looking to buy a car without the 'Heavy Salesman Pressure'....then, I highly recommend you go to Burn's Honda in Marlton, New Jersey and ask for the Sales Professional,......Craig Pfeiffer! Salesman Pressure'....then, I highly recommend you go to Burn's Honda in Marlton, New Jersey and ask for the Sales Professional,......Craig Pfeiffer! Mr. Pfeiffer is not only knowledgeable, from his years of experience with selling cars, but, his friendly and patient mannerism made my task with purchasing a car an enjoyable experience. He took the time to find me the 'exact' car, with all the features I wanted in it. Throughout the purchase process, Mr. Pfeiffer was there every step of the way.....answering any questions I had in regard to all the new technology features to following up with making sure the transaction with registering my car and handling the transfer of the tags was completed. Craig Pfeiffer, is the gentleman you want to assist you on your next vehicle purchase. He is an asset to Burns Honda dealership. Overall, my experience was a pleasant one. I received a decent trade-in value on my old Honda and they met my purchase price of my new purchase vehicle. Plus, the whole staff treated me as a 'Special Customer'; not just another customer. I, definitely, will recommend Burns Honda to my friends and this will be the dealership I will return for future Honda Accord purchases! Thank you, again. More
by pgennell
Employees Worked With
Craig Pfeiffer
January 03, 2014
After initiating an internet search for Honda Odysseys I was first contacted by Mr. Altman at Burns Honda. He offered courteous, professional, and competitive assistance. I was later contacted by several was first contacted by Mr. Altman at Burns Honda. He offered courteous, professional, and competitive assistance. I was later contacted by several other dealerships. My questions to each dealer representative were answered in various ways, but none quite as clearly and directly as Mr. Altman's. He was not pushy, but responsive. When we spoke by phone, he was forthcoming. I narrowed my search to Burns and one other dealership. As it turned out, we decided to meet with Mr. Altman and we're not disappointed. He was able to meet our expectations and from all of my research, I believe we negotiated a very fair price with a minimum of angst. I would highly recommend contacting Mr. Altman in your search for a new or used Honda. Although I initiated my search via the internet, I never felt that I was receiving "cut and paste" replies from him, as I did from other dealers. Give he and Burns Honda a chance to work with you. More
by 2GnGnCO
Employees Worked With
Ed Altman, Michael Dibiaso
