Burns Honda

Burns Honda & Ed Altman = Awesome buying experience! My husband and I purchased a new Accord from Burns Honda last summer and the experience was so positive that we returned this week for a new Civic. E My husband and I purchased a new Accord from Burns Honda last summer and the experience was so positive that we returned this week for a new Civic. Everyone dreads "the dance" of the car buying experience, but Ed Altman and the whole Burns team made this a completely stress-free, hassle-free purchase with no hard sell, no games, just friendly, excellent bottom-line pricing and service. The Civic that we wanted was hard to come by, but Ed pulled a miracle and found the exact style and trim line in the exact colors that we wanted, We're a walking advertisement for Burns Honda and Ed, and do not hesitate to recommend them completely for your next car purchase. More

Excellent salesman and great customer service I was looking for Honda Civic with CVT and was dealing with couple of dealership near my residence. Drove 50 miles to Burns Honda to purchase the vehi I was looking for Honda Civic with CVT and was dealing with couple of dealership near my residence. Drove 50 miles to Burns Honda to purchase the vehicle because of Mr. Ed Altman. He was so polite ,knowledgeable and prompt to answer all my queries with precise information requested. At times even rude questions were replied with positive answers. All the queries were addressed through e mail communication.Unofficial deal was done on email and nothing changed when we reached the dealership.The requested car and all the documents were kept ready to sign. The financing formalities was excellently handled and got the approval in very short time. Excellent sales person and great customer service. Impressive dealership facility.We as a family were very impressed by Ms Nicole McNamee during the final documents signing. She was very polite and friendly to really make us feel the joy of purchasing a new car.Ed Altman told us that we will get best treatment at Burns Honda and it turn out to be true for us More

Exceptional Customer Service! With a heavy heart, the time had come to say farewell to my 17-year old Honda Civic. Despite living less than 5-miles from a Honda dealership, I knew With a heavy heart, the time had come to say farewell to my 17-year old Honda Civic. Despite living less than 5-miles from a Honda dealership, I knew the only dealership that I would entrust with my business was Burns Honda in Marlton, New Jersey, a 50-minute drive from my home. My beloved Civic was purchased at Burns in 1998, as was my Accord in 2000. The staff at Burns Honda were then, and still are, knowledgeable, courteous, professional and more than willing to go the extra mile to ensure a satisfied customer. The negotiations are always candid, forthright and uncomplicated. Ultimately, on July 3, 2015, I traded both the Civic and the Accord for a new CRV. I am very pleased with my purchase and I know that I received exceptional customer service from Linda Davey in Sales and Bill Bianco in Finance. Would I purchase another vehicle from Burns Honda? Yes, in a heartbeat because of trustworthiness that has been earned. Would I consider purchasing a vehicle from any other dealeship? Unequivocally, No -- I would rather disembowell myself with a rusty knife than to subject myself to the dishonesty, misrepresentations of truth and devious practices that are encouraged at some dealerships and that I have been subjected to prior to 1998. More

The best car buying experience you will have. I am writing to let you know of the exceptional experience that I had purchasing my recent vehicle through Burns Honda. From the start, David Kull ca I am writing to let you know of the exceptional experience that I had purchasing my recent vehicle through Burns Honda. From the start, David Kull came across to me as a very honest, trustworthy, knowledgeable, and detail oriented person. As I got to know him, all of these traits were more than accurate and my experience far exceeded any other buying experience that I have encountered in a major purchase. I worked in sales for 10 years and recently moved on to Project Management, so I know how the game can be played and how the game SHOULD be played. Not once EVER did I feel that I was being “sold” or pushed towards on option that would not be my best fit. David was able to take my aesthetic and budgetary needs while producing a few options that fit perfect within my criteria. After narrowing down the selections, we moved on to the “close”. David and the management staff were able to work with me on the price as he knew I needed to be in a certain budget maximum and he never got annoyed or tired of me trying to drop the price as he calmly “kept his cool”. After getting me a very, very good price and value for the purchase I mentioned that the funds would need to wait until the morning and I would be able to place a deposit on the car to hold it. David mentioned to me that it was his day off, but he would be more than happy to meet me the following evening to finish the paperwork. Follow up in pre and post-sale can define a salesperson in which David nailed yet again. He followed up with me during the day to remind me of documents that needed to be brought to make a smooth transition and also followed up two days after the sale to make sure everything was going good with my new purchase. Long story short, I left that day not feeling like I was being sold, but rather educated and assisted down the path line. I even offered him a visit to my beach house. I have purchased more cars than I would like to have had, but I will never forget this experience and I will continue to purchase future vehicles from Burns and David as well as recommend every one that I know to do the same. I insisted that he give me someone’s email to make it known how important David is to your staff now and as he grows in the future. Often times to many you hear about the negative experiences and not enough of the positive ones when the credit is due. I hope you can hire and keep many more David’s in the years to come. You now have the “lifer” customer which is crucial in the auto industry while increasing that network of pipe flow. Cheers David!! More

Great Experience at Burns Honda in Marlton, NJ Without a doubt, Burns Honda of Marlton, New Jersey is one of the best car dealerships! It was a pleasure to visit and buy from Burns. We were searchi Without a doubt, Burns Honda of Marlton, New Jersey is one of the best car dealerships! It was a pleasure to visit and buy from Burns. We were searching for a car for a new driver in our family and found it at Burns! We had a budget to work with and Chris Kull, our salesperson, knew exactly how to help us and get the car we could afford, without any stress or pressure. Our future car buying needs will be with Burns Honda. I, personally, will no longer be a Volvo owner, and that speaks volumes! I highly recommend Burns Honda of Marlton, NJ, they know how to care for their customers. Thank you once again Chris for making this a great experience! More

Professional/First Class This is a Top-Notch Sales & Service Dealer! It was a Very Relaxed,No Hassle & Informative Purchase. Every Detail was Explained, All of Our Questions w This is a Top-Notch Sales & Service Dealer! It was a Very Relaxed,No Hassle & Informative Purchase. Every Detail was Explained, All of Our Questions were Answered, Nobody Rushed us to Make the Deal! My Wife & I were Very Satisfied & left with. a New Accord! I sent them Two More Customers three days later! More

A SALESMAN YOU CAN TRUST I've had the pleasure of buying three different cars from Craig and the service kept getting better and better! Typically I'd think this was because I've had the pleasure of buying three different cars from Craig and the service kept getting better and better! Typically I'd think this was because he saw dollar signs, SIMPLE TRUTH is that he enjoys what he does and CARES about his customer's satisfaction. Every prior car buying experience has been a guy who sits you down, takes your information to the sales manager, then paces anxiously while salivating for more customers. NOT WITH CRAIG!!! This guy greets you, finds your needs and sticks with you through the entire process to make sure every need is satisfied!!! Reliable...Honest...Knowledgeable...Friendly... CRAIG PFEIFFER!!! See you when I'm ready for my next car Sir! More

No better dealership in the Delaware Valley We had a great experience with Burns Honda. A very clean, nice and large dealership, it is a nice place to sit and wait in. Servicing our Honda is ver We had a great experience with Burns Honda. A very clean, nice and large dealership, it is a nice place to sit and wait in. Servicing our Honda is very good and is done with good speed. The staff are very nice and helpful. The sales department, however, is the best part about Burns. Our salesperson, Joey Nahama, was exceptional in service and treatment to us. On top of that, we go ta great price for the car–about $10,000 lower than MSRP. Highly recommended dealership. More

New CRV Smooth transaction Old Pathfinder died. Did research and narrowed choice down to CRV or RAV4. I emailed @ 3 dealerships for each car. Ed Altman from Burns Honda was the Old Pathfinder died. Did research and narrowed choice down to CRV or RAV4. I emailed @ 3 dealerships for each car. Ed Altman from Burns Honda was the only one who stayed in touch with me and respected my wish to communicate by email. He answered all my questions. He supplied excellent information. When it came time for a test drive, he was very professional. He was not pushy and matched the model to my needs; i.e. he didn't try to oversell me. The process was smooth. In one of his emails he promised not to waste my time and he kept his promise. The paperwork process went very smoothly and efficiently. A very friendly place. They really seem to care about customer satisfaction. Pleasantly surprise More

Easy transaction Buying a car is a process I never look forward to but in this case, it went very smoothly. I asked for a quote online. Ed responded very quickly, matc Buying a car is a process I never look forward to but in this case, it went very smoothly. I asked for a quote online. Ed responded very quickly, matched the price I quoted from another dealer and made trading in my sister's car easy and fast. I will be back when it's time for another car! Thank you!! More