Burns Honda

Efficient and helpful I was very undecided when arriving to dealership on new or used cars. Ian helped greatly in making my decision. We had an issue with a vandalized acc I was very undecided when arriving to dealership on new or used cars. Ian helped greatly in making my decision. We had an issue with a vandalized accord that we were not completely set on and he helped do research and assist in getting me the neccessary information about the potential trade in value. We came to a conclusion together on not getting the vandalzised car and went in another direction. He was great and efficient and helped us with any questions I had. More

Always a great experience My wife and i have brought several vehicles here some used and many new ones and each time we have delt with Rick Erb. And each time was a pleasant e My wife and i have brought several vehicles here some used and many new ones and each time we have delt with Rick Erb. And each time was a pleasant experience More

GREAT EXPERIENCE! I was in the market for a new CRV, after test driving one me and my wife were set on the CRV! Me and my wife were nerve wrecking where to buy our new I was in the market for a new CRV, after test driving one me and my wife were set on the CRV! Me and my wife were nerve wrecking where to buy our new car.... as car dealers have a reputation of adding "funny charges" or telling you how much it is, and when you get there it's a complete "bait and switch" after speaking to a friend of mine. He recommended me giving Jamie Findley a call I believe he's the Sales manager there. We live in Philly so it's roughly a 25 minute drive for us to get there. We got there Friday night met with Jamie, who greeted us by name and showed us EXACTLY what we wanted. No ugly colors or different trims or different model car. But he did show us the differences between the models of CRV. At first we were set on the CRV EX, after Jamie showed us the features of the EX-L and the Touring... we were sold on the touring. We drove it home that night and we couldn't be happier with the entire experience, there was no pressure and when we signed papers everything was explained and questions were answered. Everybody else was also very friendly there! Top notch service! More

Great team at this dealer! From the sales process (Joey) to the financing process (Nicole), everything at this dealer was awesome! We now own two cars from Burns Honda, and we w From the sales process (Joey) to the financing process (Nicole), everything at this dealer was awesome! We now own two cars from Burns Honda, and we will certainly be coming back in the future. Their dedication to their customers is amazing. Joey was great in walking us through all of the new features of 2017 CRV and stayed past business hours to make sure we were comfortable with so many features that I didn't have before. Jim even stopped by the sales desk to introduce himself and told us to let him know if we have any questions for him. Whenever we bring our cars in for service, it is always a pleasant experience. Steve is always attentive and listens to our concerns, and the service team is professional and quick to handle our appointments while addressing additional concerns. Thank you for all of your hard work in making my new car buying experience a great one! More

Karl Utz Karl was very professional and made the entire process of buying my car as easy as can be. I'll return to buy my next auto from Karl. Karl was very professional and made the entire process of buying my car as easy as can be. I'll return to buy my next auto from Karl. More

Recent Purchase of 2012 Chevy Equinox As soon as I walked in the door of Burns Honda, I knew the experience would be different than other dealerships I've dealt with. I was greeted warmly As soon as I walked in the door of Burns Honda, I knew the experience would be different than other dealerships I've dealt with. I was greeted warmly and not pressured by any of the staff members. As I had inquired online about a vehicle, I already had an appointment with Pat Hee. Pat is an excellent salesperson and went above and beyond the call of duty to ensure I was satisfied. My bad credit and past had been holding me down, but Pat and his manager Ray ensured they did everything the could to ensure I walked away with a reliable vehicle. As an EMT for a hospital based service in Trenton, I put a lot of mileage on a vehicle and have to answer the call in any type of weather. I had been driving a 2002 Subaru Outback that was unreliable and needed a great deal of mechanical work. Pat and Ray made me feel extremely comfortable even on the snowy day I arrived on. Thanks a million! John B. More

New car sales The sales rep, Mark Foley, made several promises as far as price and delivery goes and he made good on every single one of all of them.!! The sales rep, Mark Foley, made several promises as far as price and delivery goes and he made good on every single one of all of them.!! More

Recent purchase 2017 Accord It has just been a few days for my relationship with the dealership itself but everyone has been pleasant and helpful. So 5 stars for the dealership i It has just been a few days for my relationship with the dealership itself but everyone has been pleasant and helpful. So 5 stars for the dealership is a bit premature. I have dealt with service once so far and they have been courteous and helpful. But I wanted to specifically complete this review to point out my sales experience. My Sales Consultant was John Hughes. He made the buying experience easy and pleasant which as we all know is the exception and not the rule. I appreciated his "no pressure" approach. I would highly recommend him without reserve. More

Great experience All of the staff was friendly, knowledgeable, professional and a pleasure to do business with. I would highly recommend them for buying a car. Pleasur All of the staff was friendly, knowledgeable, professional and a pleasure to do business with. I would highly recommend them for buying a car. Pleasurable experience. More