
Burns Honda
Marlton, NJ
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Burns Honda Rocks! Needed to replace my wife Lorraine's vehicle, went on internet site and Ed Altman who called me and impressed me with how quickly he grasped my Needed to replace my wife Lorraine's vehicle, went on internet site and Ed Altman who called me and impressed me with how quickly he grasped my situation then sent me Burn's e-price. Later that day I called back to make an appointment to look at the 2017 CR-V Touring, Ed explained someone would be there at 5pm to show us the car and take us for a test drive. Michael Covello introduced himself and showed us the CR-V explaining all of the features, and there are many! I was thinking he could have been a teacher, how he listened and explained in simple straightforward language very complex automotive technologies to my wife who really cares about the color and cupholders! My wife really thought Mike was a stand up guy, great demeanor, soft spoken and intelligent. This is high praise from Lorraine and she has a great Bull S... meter! After test drive Mike walked around lot showing us every car and color combination Honda made until Lorraine saw the car for her! I explained how we had the Mazda and Subaru lined up to test drive and would let him know if we wanted to do a deal in a few days, absolutely no pressure as he thanked us. We were leaving the dealership when Doug Begbie, the showroom manager approached us and introduced himself thanking us for giving Burn's and opportunity to win our business. Supposed to be heading to another dealership when Lorraine told me to give them a call and cancel appointment, she found her new SUV and didn't need to see anymore! Driving home she explained she has a good feeling about CR-V and was worried it wouldn't be available, they'll sell it-made me call and put a deposit down, Mike said he could meet me next morning when they open and she was ok with the arrangement. Met Mike next morning and because had e-price it was a hassle free transaction, Mike introduced me to David Osman, finance officer who was another low keyed gentleman who explained Burn's was a transparent dealer and didn't bait and switch-refreshing! Walked out of the office relaxed and happy, I was treated like a valued customer. I will be going back to Burns Honda, for a Ridgeline truck next time for myself! Seriously if you're in the market for a Honda, Burn's would be my first choice! Thank You very much for a great experience! Lorraine & Frank Berg More
Amazing first car buying experience I bought my first car yesterday at Burns Honda! After shopping around at other dealerships it is easy to recognize the genuine kindness and profession I bought my first car yesterday at Burns Honda! After shopping around at other dealerships it is easy to recognize the genuine kindness and professionalism that radiates off of every employee at Burns. Whether you are getting service or purchasing a vehicle they will make sure you are taken care of properly, thank you all 😄 More
"Excellent car purchasing experience!" I hadn't purchased a car since 1998, and it was a 1998 Honda Accord. I was a bit anxious about the car purchasing process, and I did research prior t I hadn't purchased a car since 1998, and it was a 1998 Honda Accord. I was a bit anxious about the car purchasing process, and I did research prior to looking for my certified used Honda Accord. Prior to going to Burns Honda, my husband and I visited 3 other Honda dealerships in the state of Pennsylvania, neither of us felt comfortable with prior salespersons. I knew shortly after meeting with our salesperson, Chris Wilder at Burns Honda, that my experience was going to be a good one. Chris' thorough knowledge, patience, and non-pushy salesmanship was wonderful and it put my mind at ease. I had lots of questions, and a few concerns about recalls, and fees... Chris answer every question to my complete satisfaction. I wasn't familiar with any of the new features in "my new 2014 certified used Honda Accord EX L" Chris took the time to show me how every featured worked, he demonstrated and then ask me to show him, he wanted to be sure that I knew how to operate the features... of my Honda Accord. I highly recommend this dealership, when I returned to pick up my registration, I also had the opportunity to meet with a couple of staff people and service people. The people are both pleasant and professional. Overall a great experience, and I highly recommend Chris Wilder, and will recommend the Burns Honda Dealership in Marlton, New Jersey to all of my family and friends interested in purchasing a Honda. More
Always bring my car for oil change and other services Bought my Honda Accord back in 2012', from Bill Gomeringer. Explained every thing in purchasing my car in great detail. When dealing with service Bought my Honda Accord back in 2012', from Bill Gomeringer. Explained every thing in purchasing my car in great detail. When dealing with service Nicole Judd has been extremely helpful and always makes you feel comfortable. Always explains the service that they are going to do. More
Excellentservices, Mr. Bill was very kind, helpfull and help me i n my decision to buy the car. I had a wonderfull experience.. Mr. Bill was friendly, very polite and ha Mr. Bill was very kind, helpfull and help me i n my decision to buy the car. I had a wonderfull experience.. Mr. Bill was friendly, very polite and had alot of knowledge about every car he show me. All staff were friendly. More
Totally satisfied My husband's and my used car buying experience at Burns Honda couldn't have been better! Our salesman, Rick, went the extra mile for us in every part My husband's and my used car buying experience at Burns Honda couldn't have been better! Our salesman, Rick, went the extra mile for us in every part of the sale...even after the deal was done. Everyone, from the salesmen to the mechanics, was super friendly and helpful. I can't think of anything that needs Improvement. We would definitely recommend buying a used car from Rick at Burns Honda. More
A Honda owner for life Went to test drive the new CRV Touring model to compare to Acura RDX I test dove the day before. Needless to say absolutely no comparison. We LOVED t Went to test drive the new CRV Touring model to compare to Acura RDX I test dove the day before. Needless to say absolutely no comparison. We LOVED the new CRV and working with Ed Altman again. This is our 3rd CRV purchase in 14 years at Burns Honda and could not be happier. Ed treated us like old friends and took great care of us. I can't believe how little time is spent at Burns arrived at 9:15 was out before noon . Never has that happened at other dealerships. we traded in our 2012 CRV and drove away with a fully loaded 2017 CRV Touring . can't believe the great service we received and deal we got . I feel like I was stealing something. Signing the paperwork with Blake was awesome ,so personable and friendly. Burns has our business for life and look forward to dealing with Ed again. Thanks Burns !!!!! More
Great experience, Great deal! My husband and I had been looking for a used car to buy for a couple of weeks. A good friend had recommended Burns, so we came in to check their inven My husband and I had been looking for a used car to buy for a couple of weeks. A good friend had recommended Burns, so we came in to check their inventory. Craig met us in the lot and he was friendly, helpful and very pleasant to work with. No back and forth with the manager once we decided on a car and we walked out of the dealership pleased with the deal we got. More
Traded in my car Craig Pfeiffer & Ray Kollman, are godsends! My car was on it's last limb and I needed to trade it in for something more reliable. While Craig and his Craig Pfeiffer & Ray Kollman, are godsends! My car was on it's last limb and I needed to trade it in for something more reliable. While Craig and his team did just that! They went above and beyond to help make the deal I needed and nothing less. After a week of stress trying to find a car Burns Honda in Marlton was my last and final stop. Nonetheless they were my saving grace. THANKS GUYS! More
Burns Honda is the Best From establishing contact through AAA and getting a sales discount to working with Ed Altman in sales to Burns giving me a fair price and explanation From establishing contact through AAA and getting a sales discount to working with Ed Altman in sales to Burns giving me a fair price and explanation on my trade-in to negotiating a deal to financing, every step of the way the people were fantastic. There was no pressure on the sale and Ed worked with me to get exactly what I wanted and Nicole helped with the extended warranty to make sure my monthly payment was where I wanted it to be. The entire transaction was enjoyable and I would recommend to anyone to go there to get their car. And of course Hondas are the best made car around too! More