Burns Ford

Ford Focus The service department have located my problem and now scheduled to repair next week. I am pleased with commitment to my vehicle and their commitment The service department have located my problem and now scheduled to repair next week. I am pleased with commitment to my vehicle and their commitment to my happiness with my new car.... More

Great Service! I drive 750 miles a week and I get my 2014 Ford Focus serviced every 6 weeks. Burns Ford keeps me going down the road and I don't have to worry about I drive 750 miles a week and I get my 2014 Ford Focus serviced every 6 weeks. Burns Ford keeps me going down the road and I don't have to worry about the work they do! More

Oil change It was a good experience they honored my appointment and started as soon as I got there. They came out and told me I needed a new air filter and wiper It was a good experience they honored my appointment and started as soon as I got there. They came out and told me I needed a new air filter and wipers and asked for my approval to do the work which I thought was good business. More

Great. Professional People The people at burns ford are great and very professional. They are friendly and knowledgable about what they are doing. They have always come to let m The people at burns ford are great and very professional. They are friendly and knowledgable about what they are doing. They have always come to let me know if they find a problem and they don't pressure me to get it fixed. They just want to be informed and they have offered to match prices on some things in the service department. Great bunch of guys!! More

New front tires and alignment . I was treated honestly and in a timely manner. I was also provided a ride home while service was performed on my car. I think I was provided quality p I was treated honestly and in a timely manner. I was also provided a ride home while service was performed on my car. I think I was provided quality parts and service at a reasonable price. More

Friendly and Professional Service Department I have taken my Ford Fusion Hybrid in 3 times for various concerns. Each time, I was dealt with in a friendly and professional manner. My most recent I have taken my Ford Fusion Hybrid in 3 times for various concerns. Each time, I was dealt with in a friendly and professional manner. My most recent experience was with a Works oil change, tire rotation and inspection. I was greeted by the most friendly staff, waited in the lounge and all was completed in a timely manner. I definitely will have all my auto concerns handled at Burns where I feel right at home. More

Fast, friendly service I dropped my truck off to get the "works" done, but also had to pick my husband's car up from the dealership down the road. They drove me to the deale I dropped my truck off to get the "works" done, but also had to pick my husband's car up from the dealership down the road. They drove me to the dealership and had my truck done before 12pm. More

Awesome staff Every time I've come to Burns Ford for service or to look at a car they are friendly, but not pushy. Have gone out of their way to help me with the Every time I've come to Burns Ford for service or to look at a car they are friendly, but not pushy. Have gone out of their way to help me with the most economical options for service, parts and labor. More

Service Team Burns service and sales are a great team. I love the fact that everyone is down to earth and willing to help. Always a pleasant experience. Burns service and sales are a great team. I love the fact that everyone is down to earth and willing to help. Always a pleasant experience. More

Great service & Honest Techs We will not go anywhere else to have our vehicles serviced. We have never had a suspicious problem arise upon arrival to the bay, and have never felt We will not go anywhere else to have our vehicles serviced. We have never had a suspicious problem arise upon arrival to the bay, and have never felt as though they want to repair something not broken. More than once we've been told something will need to be done in the near future, but have never been pushed to have it done by them. They will also explain in detail what is wrong and the different options and costs. Because of this, we often have them do the work, knowing it will be done right and efficiently. They are great at getting our vehicles in on time, and out quickly, without making us feel like a number. They often call me by name, even though I only come in for oil changes on our vehicles, or when a problem arises. I've recommended them to all our friends (except the ones with Chevy's and then I recommend they buy a Ford from Burns). More