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Burlington Volkswagen

Burlington, NJ

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217 Reviews

4500 Route 130

Burlington, NJ

08016

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Showing 217 reviews

July 21, 2013

The thought of buying a car has been giving me nightmares. The lease on my Prius is coming to an end and I knew that I didn't want to keep it. It's a boring car to drive and I wasn't thrilled wi More

by doug_smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Christian Cerrone
July 18, 2013

Bought "certified" vw just over a year ago. Nothing but one problem after another. Been back so many times, they all even know my kids by name. All of my calls and emails to management have gon More

by Jerseytune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Pittman
Aug 02, 2013 -

Jerseytune responded

Let me explain a little farther. It started when we were arranging financing for the vehicle. I went in already preamp proved with my own private loan. They swore they could get me a better interest rate. They did (only by .25%) but that was after they had 2 people doing double credit checks bc they didn't know that the other was already working on it, thus running my credit double and dropping my credit score. I already wasn't satisfied with the price they were giving me for my trade but bc I was pregnant and due anyway and needed a van, I didn't have time to search around for a second time. So I but their "certified" vehicle that only had 28k miles on it. In a year we have had the piston and rings done, when that failed, the whole engine was replaced, which then had a faulty part and had to be done again. The doors collect water. The windows went crazy and would go back up from an electrical failure in the door (prob from all the water in there all the time). Cruise control failed. Air conditioning compressor died. 2 tire blowouts in a month due to corroded valve stems (fun on a highway when you have all your kids in the car). Brakes are at bare minimum even though they said they had just been done when we bought car. Sway bar links have snapped. Faulty ball bearings. Will edit further when I dig out paperwork to add more. This is not even half of it!

July 02, 2013

I walked into the Volkswagen dealership with my hopes not so high. As soon as I started working with Chris he changed my entire outlook on the situation. He was confident and courteous. He made my husband an More

by kyle001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Cerrone
May 25, 2013

I worked with Christian and he is one of the best sales men that I have bought a car from. He provided excellent customer service and while making me feel at home. I would decently recommend him to anyone More

by Dhileman
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Cerrone, Christian Cerrone
May 25, 2013

Friendly staff, great showroom, and fairly quick service. Great music to listen too while we waited. Christian was a wonderful salesman to work with. Went home with a beautiful (affordable!) Passat. More

by Lighteningbug1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Christian Cerrone, Sebastian Cassano
May 08, 2013

I purchased my previous car from this dealership 12 years ago and went it for a service issue but before I entered the dealership I stopped and looked at the used cars on the lot. At this time Christian app More

by aschlaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Cerrone
April 30, 2013

My husband and I had a great experience - We would definitely go back again and recommend Christian to any of our friends and/or family! More

by drtaylor929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Cerrone
April 23, 2013

Our Personal Review on Burlington VW We had an amazing Our Personal Review on Burlington VW We had an amazing experience at Burlington VW! Unlike traditional car dealerships that have the shark like sal More

by Wash951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pittman
April 22, 2013

I had a great experience at Burlington Volkswagen. Everyone I worked with went out of their way to help me get the car I wanted at the price I wanted. More

by kellie216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Cerrone
April 21, 2013

Our experience was pleasant from start to finish. Christian made it easy to decide on a new car. He was very friendly and helpful and everything was done in a timely manner. We will recommend him and More

by BrookeDowdSacco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Cerrone
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