Burlington Volkswagen
Burlington, NJ
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The thought of buying a car has been giving me nightmares. The lease on my Prius is coming to an end and I knew that I didn't want to keep it. It's a boring car to drive and I wasn't thrilled wi nightmares. The lease on my Prius is coming to an end and I knew that I didn't want to keep it. It's a boring car to drive and I wasn't thrilled with the experience I had at the dealership I leased it from. I was shopping around a bit and decided that I wanted something that was a bit more fun to drive. I read good things about Burlington Volkswagen and decided to drive a little bit further to see them. Immediately after parking my car and walking into the lot, I was approached by Christian. He was super nice and immediately got the interaction going in a positive way. I explained that I was interested in a Beetle Turbo, manual transmission, and that I'm eligible for some incentive pricing through my employer. Immediately, Christian said that he was familiar with that program and would be happy to honor that pricing. What a relief! I was expecting at least some pushback with that but Christian seemed thrilled to be able to offer me that employee pricing. We found a car that I was interested in and started to get the paperwork going. I have been trying to fix some credit mis-steps from my youth and came in that day with some not-so-great financing already secured with a private lender. Despite that, Christian offered to try and see if VW financing could get me a better rate even if my credit was so-so. He didn't make me feel embarrassed or anything. It was a relief. Not long after, he came back and was able to offer me a better interest rate. That better rate allowed me to take advantage of an extended warranty I knew I wanted but would have probably been out of budget. After signing the paperwork with Brian (who was also very nice and personable -- we had a pretty good chat in his office), Christian helped me set up my bluetooth and told me about the upcoming service appointment for my vehicle. They like to do a check-up a couple of weeks after a new purchase. All in all, this was a great buying experience. Buying a car is usually a nightmare and Christian made it a lot easier! Thanks man! More
Bought "certified" vw just over a year ago. Nothing but one problem after another. Been back so many times, they all even know my kids by name. All of my calls and emails to management have gon Nothing but one problem after another. Been back so many times, they all even know my kids by name. All of my calls and emails to management have gone unanswered. They sold me a piece of crap and they could care less! More
I walked into the Volkswagen dealership with my hopes not so high. As soon as I started working with Chris he changed my entire outlook on the situation. He was confident and courteous. He made my husband an so high. As soon as I started working with Chris he changed my entire outlook on the situation. He was confident and courteous. He made my husband and I feel like there was nothing that he couldnt do and he did it. He was able to get me into a 2013 Passat. I never imagined. I walked away with a brand new car, color I love and interior of my dreams. Thank you Chris.. More
I worked with Christian and he is one of the best sales men that I have bought a car from. He provided excellent customer service and while making me feel at home. I would decently recommend him to anyone men that I have bought a car from. He provided excellent customer service and while making me feel at home. I would decently recommend him to anyone interested in buying a car. More
Friendly staff, great showroom, and fairly quick service. Great music to listen too while we waited. Christian was a wonderful salesman to work with. Went home with a beautiful (affordable!) Passat. Great music to listen too while we waited. Christian was a wonderful salesman to work with. Went home with a beautiful (affordable!) Passat. More
I purchased my previous car from this dealership 12 years ago and went it for a service issue but before I entered the dealership I stopped and looked at the used cars on the lot. At this time Christian app ago and went it for a service issue but before I entered the dealership I stopped and looked at the used cars on the lot. At this time Christian approached me and asked if he could be of any help, I told him that I was considering a "new" car and was looking. So he walked around with me and answered any question I had and told me for the first time "he was there for me" and believe me he was! He explained the reasons for me of buying/leasing a new car vs. a used one, we talked finances, he worked with me and my price point, he worked within that price point and made it possible to lease my car, even speaking with my car insurance company! Most importantly to me he expedited the entire process and made what has been in the past at other dealerships a painful experience one that was entirely painless! I would recommend working with Christian to anyone looking to purchase or lease a new car. More
Our Personal Review on Burlington VW We had an amazing Our Personal Review on Burlington VW We had an amazing experience at Burlington VW! Unlike traditional car dealerships that have the shark like sal Our Personal Review on Burlington VW We had an amazing experience at Burlington VW! Unlike traditional car dealerships that have the shark like salesmen; Burlington VW does not. All employees at Burlington VW are warm and friendly individuals. They make purchasing a car an easy going experience. The employee who helped us purchase our brand new 2013 VW Beetle was Dave Pittman. Dave is an EXCELLENT salesman and is very pleasant to work with. This car would make are second car purchased from Burlington VW and we are pleased with their salesmanship, professionalism and fun attitudes. We would greatly recommend Burlington VW to our friends and strangers too! Miguel & Salina More
I had a great experience at Burlington Volkswagen. Everyone I worked with went out of their way to help me get the car I wanted at the price I wanted. Everyone I worked with went out of their way to help me get the car I wanted at the price I wanted. More
Our experience was pleasant from start to finish. Christian made it easy to decide on a new car. He was very friendly and helpful and everything was done in a timely manner. We will recommend him and Christian made it easy to decide on a new car. He was very friendly and helpful and everything was done in a timely manner. We will recommend him and will return for a new car in the future. More