Burlington Volkswagen

Christian from Burlington Nj VW made my deal happen!!! I wanted to get out of my Corolla because it was too small for me and my children. I had a lot of left over money in my 6 year loan. Christian worke I wanted to get out of my Corolla because it was too small for me and my children. I had a lot of left over money in my 6 year loan. Christian worked with me and made it happen!! He was extremely patient and kind and I would highly recommend Burlington Vilkswagon. I ended getting the Toureg which I love!!!!!! More

Great VW Dealer My brother and I took my parents to Burlington VW and got a terrific lease deal on a brand new Passat. The salesman Sebastian was very knowledgeable My brother and I took my parents to Burlington VW and got a terrific lease deal on a brand new Passat. The salesman Sebastian was very knowledgeable and patient with mom and dad. I would recommend this dealer and Sebastian to anyone looking for a fair deal on a VW. More

Dishonest sale After an aggressive sales pitch this week my mother bought a car from this dealership only to find out by the bank that they paid a significant amount After an aggressive sales pitch this week my mother bought a car from this dealership only to find out by the bank that they paid a significant amount of money above market value and the bank recommended approaching the dealership. Current laws in most states except California protect the seller, not the costumer, in transactions that have taken place even if dishonest deal. In corporate America a deal is a deal, but success is built in trust and this dealership is not to be granted any business for taking advantage of their customers. When my mother returned to talk to the manager about the incident and potential solutions, rest assure, she was treated with disrespect and quite a bit less enthusiasm than when she originally greeted at the time of the sale. Beware. More

Service department I had a horrible experience friday may 15 in the service department. I called Tuesday the 12th to make an appointment for my first oil change for my I had a horrible experience friday may 15 in the service department. I called Tuesday the 12th to make an appointment for my first oil change for my 2015 Vw gti that I bought there. Was told by a service writer that I did not need to make an appointment for an oil change and that I can just walk in to get my vehicle serviced. I showed up at the dealership at 4:30 pm and was then told I could not get service and that there are no techs after 4:00 pm and that it has been like that for over a year and a half which I know is a lie. So from now on i will be getting service done at Hamilton Volkswagen and will refer all my friends and family to go to Hamilton Vw aswell More

Live saver Thanks to Christian Cerrone, I had an amazing first time leasing experience. He helped me get the car I wanted at the price I needed. I really appreci Thanks to Christian Cerrone, I had an amazing first time leasing experience. He helped me get the car I wanted at the price I needed. I really appreciated his patience and hard work to make the deal happen. I'm super happy with my new car! Thanks Christian! More

Another Great Experience at Burlingtong Volkswagen I just leased my third Jetta from Christian this weekend. As usual, another great experience. Christian had the car we discussed detailed and ready to I just leased my third Jetta from Christian this weekend. As usual, another great experience. Christian had the car we discussed detailed and ready to go when I arrived. The entire process went smoothly, including all of the paper work. I appreciate the high level of service I receive every time I go to Burlington Volkswagen, and I look forward to doing business with Christian again. More

Great Experience--Highly Recommend Christian Cerrone was a pleasure to work with--he worked very hard to get us an exceptional deal on our new Jetta Sports Wagon. It was our first purc Christian Cerrone was a pleasure to work with--he worked very hard to get us an exceptional deal on our new Jetta Sports Wagon. It was our first purchase at this location, but we will come back in the future. We highly recommend him to all. He ensured that our needs were met. He was very friendly and patient with our questions and requests. After the deal was done, he took the time to ensure we were familiar with our new car and had us set up before we left. Our overall experience was excellent. More

Despicable and Dishonest Don't buy a car here because it is probably defective. Don't service your car here because they will just break it. They lie, they wont look you in th Don't buy a car here because it is probably defective. Don't service your car here because they will just break it. They lie, they wont look you in the eye, they don't respond to calls or emails and are told that managers are on vacation when asked to speak with. More

Unethical sales practice I negotiated in good faith to purchase a vehicle from this dealership. I attempted to come to the dealership to make the purchase when they told me th I negotiated in good faith to purchase a vehicle from this dealership. I attempted to come to the dealership to make the purchase when they told me that 'Oh by the way, there is a problem with the bumper...you cannot get the car tonight.' They sent me a picture of the damaged bumper and offered to reduce the price of the vehicle or repair the bumper. I requested to have the bumper repaired/replaced. I patiently waited to hear when the vehicle would be ready to be purchased. They asked for a copy of my license and insurance information which they received. I tried to contact the sales person over the holiday weekend emphasizing my continued interest in this vehicle, but did not receive a reply. I just found out that they sold the vehicle out from under me. No attempt was made to let me know that the vehicle was still on the market. This dealership partakes in unethical sales practices. More

Great experience Dave was great during the process of getting my Jetta TDI. He was very friendly I did not feel rushed into the purchase. I would definitely recommend Dave was great during the process of getting my Jetta TDI. He was very friendly I did not feel rushed into the purchase. I would definitely recommend Dave and Burlington Volkswagen to anyone looking. More