Burlington Volkswagen

One CALL... I tried calling my previous VW dealership One CALL... I tried calling my previous VW dealership to ask a few questions. I had some history with them since I had previously purchased two VW’s One CALL... I tried calling my previous VW dealership to ask a few questions. I had some history with them since I had previously purchased two VW’s since 2006. But to my surprise they never returned my calls... ??? :( I then contacted Burlington VW and spoke with Sharon Nash and she suggested I come in and speak with one their sales reps... I did... This is when I met Christian Cerrone. Christian spent a lot of time with me in helping me make a good decision. After he had shown all the different models of cars on the lot, not only did I end up trading my old car in( for a good price ) I also purchased a new 2012 EOS TSI with all the bells. As it turned out this became a good trip for me as well as them. The team of people I met ( Christian, Sharon, Chris and Jim McKenna ) at Burlington VW were very personable, knowledgeable and professional in helping me make the best deal... If this is the way they start the relationship with their new customers then I look forward to continuing it... ONE CALL is all it took... :) THANKS !!! More

This dealership has some of the friendliest people working, and are all extremely helpful. Christian Cerrone helped me find a car that was suitable for my lifestyle and he did just that. Christian was working, and are all extremely helpful. Christian Cerrone helped me find a car that was suitable for my lifestyle and he did just that. Christian was extremely knowledgeable and also very helpful. Throughout the experiance, not once did I feel pressured or intimidated to buy. I would reccomend this dealer to anyone who is intersted in having a great experiance buying a car and want the best deal possible!! More

Christian was fantastic he helped pick out a great car and got us a great Price! He is a true master of his craft and a wonderful consultant. and got us a great Price! He is a true master of his craft and a wonderful consultant. More

Had a great experience purchasing my used vehicle. The personnel were friendly and helped us purchase what we came to buy at a good price. I look forward to working with them and our sales rep Christian C personnel were friendly and helped us purchase what we came to buy at a good price. I look forward to working with them and our sales rep Christian Cerrone in the future. More

I was planning to only shop not purchase a new Jetta. I was planning to only shop not purchase a new Jetta. When I met Christian Cerrone at Burlington Volkswagon my plan began to change. Christian w I was planning to only shop not purchase a new Jetta. When I met Christian Cerrone at Burlington Volkswagon my plan began to change. Christian was pleasant, knowledgeable, and above all PATIENT. Before I knew it I was the proud owner of a beautiful 2012 Jetta. I recommend Christian to all, especially anyone who is apprehensive about purchasing a new or used auto. He will make the process easy and enjoyable. Thank you Christian. Elizabeth Gaskill More

I needed a new car. Christian was helping us before we reached the door. He listened to what i wanted and led me directly to the car I finally purchased. Our entire experience was great. I will be retu reached the door. He listened to what i wanted and led me directly to the car I finally purchased. Our entire experience was great. I will be returning for all my service needs and recommending this dealership to others. More

Christian was very helpful as soon as we walked in the door, he listened to me and acknowledged every question I had. Once he figured out what he could help me with in getting into a new car at my price r door, he listened to me and acknowledged every question I had. Once he figured out what he could help me with in getting into a new car at my price range, he was very knowledgable about what kind of car I could get into and what payments to expect to pay each month, this was very important to me. The business manager was great and went over all of the paperwork, and what each line item meant for me in leasing this car. Altogether a great experience and I felt comfortable with the deal. More

I had a great experience dealing with Burlington I had a great experience dealing with Burlington Volkswagen! Christian Cerrone is a pleasure to deal with and buy a car from. No pressure, extremely I had a great experience dealing with Burlington Volkswagen! Christian Cerrone is a pleasure to deal with and buy a car from. No pressure, extremely professional, and very accomodating to all of my needs. Even with credit issues, Christian was positive from the get go and got me a great deal done fast! Top notch dealership, I was impressed! Thanks again! Highly recommend! More

I walked in the dealership with my mom only expecting to look around and find out what we qualified for being as though we wanted to trade in our 2001 golf. we definitly didnt expect to buy a car just yet b look around and find out what we qualified for being as though we wanted to trade in our 2001 golf. we definitly didnt expect to buy a car just yet but ended up walking out with a 2012 jetta. I can say for sure that we are very happy with the decision we had made walking out with a brand new car. As for the sales associate, christian, we were very pleased with how comfortable he made us feel and how he was very determined to help us in any way possible to make sure we got the best deal that could work for us. If i were to recommend anyone to this dealership i would definitly recommend them to him. It also wouldnt have been possible without some help from the finance manager, Chris Childs, who was also extremely awesome and made sure we were ok with the deal that was made before we left. Best experience I have ever had at a dealership so far. More

You have exceeded the scale of 1 through 10 on customer satisfaction,I would score him an 11.He answered all of my questions very professional and helped me to obtain the financing that I wanted.Thanks Rus satisfaction,I would score him an 11.He answered all of my questions very professional and helped me to obtain the financing that I wanted.Thanks Russ,nice doing business with you! More