Burlington Volkswagen

Christian was a great help. He was recommended by a good friend of mine who works at Burlington Chevrolet. Christian was very honest with me when making my decisions. Because of that I knew I was making t friend of mine who works at Burlington Chevrolet. Christian was very honest with me when making my decisions. Because of that I knew I was making the right decision purchasing my 2012 CC. If you are looking for a Volkswagen, ask for Christian because he gets it done. More

Excellent service! Very helpful.Our seventh vehicle purchased at Burlington VW since 2003!Christian Cerrone was efficent and polite.I believe I got a great deal. purchased at Burlington VW since 2003!Christian Cerrone was efficent and polite.I believe I got a great deal. More

Dave Pittman was my salesman. What an overall great experience I had at the Burlington VW dealership. I made an appointment with Dave Pittman to test drive a 2013 Beetle. There was not one person who d experience I had at the Burlington VW dealership. I made an appointment with Dave Pittman to test drive a 2013 Beetle. There was not one person who didn't make sure to acknowledge me as I walked through the showroom. Dave at the time was with a customer so he asked San Juan if he would take me out in a Beetle. I drove 2 different tyes of Beetles. San Juan asnwered every question that I could possibly ask. When I returned from the test drive I meet up with Dave again. I had a few more questions (which Dave asnwered). I NEVER felt any pressure about buying the car. The only pressure I felt was the excitment in my head about being behind the wheel of my new car.I knew that this was the dealership that I was going to do business with. I decided to lease the car that day. Now it was time to select colors...not always an easy decision. Dave pulled out his book of color combos and the task became simple. When I finally selected the color (which was not on the Burlington property) Dave did his homework and found the exact one in the Philadelphia area. He asked me how soon I wanted to get into the car...of couse I said ASAP. He picked up his keys (along with another associate) dropped me off at the diner close by so I could eat and off they went to pick up my new car. Oh yes...prior to me wanting to test drive the Beetle, I was looking at the CC (which Dave drove down to me to save me a trip). I have never seen such overall friendliness and customer service as I did at Burlington. I highly recommend anyone looking to buy or lease a car to save some time and go directly to Burlington. Now that I own the car I know that the service doesn't stop there. I personally want to thank Gus Staino for turning me onto Burlington and his staff for such a wonderful experience. Sincerely, Mary Davis P.S. I proudly wear a Beetle T-shirt More

Christian was a low-pressure salesperson. My daughter and I were in a difficult spot with respect to the vehicle she was trading in. Christian was able to put together a deal that worked for us. I woul and I were in a difficult spot with respect to the vehicle she was trading in. Christian was able to put together a deal that worked for us. I would certainly purchase another vehicle from him. More

Incredible experience: from, “I’m thinking about getting a new car, “to, “drive safe and call us if you ever need anything!” Tiffany began with the courteous outreach that gained my trust and began my a new car, “to, “drive safe and call us if you ever need anything!” Tiffany began with the courteous outreach that gained my trust and began my paperwork; then Jay kicked the 50 yard field goal! I am very patient and normally walk away if I am undecided on a big purchase. However, not once was Jay pushy, and never created a crisis moment whereas to make me feel I had to choose any car at any time. He did explain how long the loan would stand, however, he said “you can choose anything on this lot, and if you don’t like anything here, then we have access to thousands of vehicles of many makes/models/colors.” Even said that he would have a driver bring any car that I felt I would want to the location just so I could see if I liked it (at no additional cost!) I told Jay what I thought I wanted and how I wanted the car to meet my convictions to support the US automakers. Not a hit against beautiful imported foreign cars, but it’s what I wanted. He was right on target with five cars manufactured in the US, and never mis-picked one. I didn’t settle, yet I fell head over hills for a mesmerizing red wine colored Buick Lacrosse that I sat in for about an hour when I got home. And left Jay at his desk to complete the mountain of paperwork for the final deal. Overjoyed and purely satisfied, I had to let everyone who may see the review for Burlington Volkswagen NJ that they have the customer in mind…not the sale. Though all of their vehicles were stunning, my impression is if they don’t have what you want or need, they will go get it; but they had mine right there waiting on me the whole time after months searching. Job well done and a trusting friend made. More

This is my FIFTH Jetta, all purchased from this dealer.This was by far my most positive experience! San Juan Smith was courteous, friendly, helpful and very informative. He took the time to answer dealer.This was by far my most positive experience! San Juan Smith was courteous, friendly, helpful and very informative. He took the time to answer all of my questions and explain all the new features since my last vehicle. Gave me such helpful info about Volkswagen such as safety features, etc. Helped me set up Bluetooth with phone, etc. After purchase,he followed up with phone call and card in mail. When I called with a question, he got back to me within minutes. I would highly recommend him if you are looking to purchase a Volkswagen! More

I contacted Burlington because I had bought a car there before. There was a slight mix up in communication then San Juan got in touch with me and was honest, fair, respectful and straight forward with me. before. There was a slight mix up in communication then San Juan got in touch with me and was honest, fair, respectful and straight forward with me. I thought the mixup was some trick they were playing but San Juan smoothed it all over and cleared it all up. He made me feel at ease with the whole experience. Seems like "good" car dealer experiences are few and far between but this was one! I even got a good deal on the car! More

I had a great experience with San Juan. He was helpful, not pushy, and knowledgeable. I HATE buying a car, but this was, by far, the best experience I have ever had. I recommend anyone to use San if they n not pushy, and knowledgeable. I HATE buying a car, but this was, by far, the best experience I have ever had. I recommend anyone to use San if they need a car. Thanks again, San! More

The best dealership in the tri state area by far! Easy to deal with and amazing services and prices. They make it so easy. Go see Christian! deal with and amazing services and prices. They make it so easy. Go see Christian! More

Dealer offered me 1.99 financing on a CPO car. They said they called the bank and that I was approved for that APR. Luckily I didn't purchase the car because a week later the bank sent me a letter saying I they called the bank and that I was approved for that APR. Luckily I didn't purchase the car because a week later the bank sent me a letter saying I was denied that loan. If I had purchased the car, i would have been stuck with a car that I didnt agree to terms on. Instead I purchased a car at a competitors dealership and they were much more honest and not as cut throat to try to get me to sign a deal that wasn't exactly truthful. More