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Burlington Subaru
Burlington, VT
211 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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211 Reviews of Burlington Subaru
April 06, 2016
Most Pleasant Car Buying Experience From my online inquiry, to my first phone conversation with Crystal and meeting in person....this experience was a joy. Crystal was helpful, honest a From my online inquiry, to my first phone conversation with Crystal and meeting in person....this experience was a joy. Crystal was helpful, honest and in tune to my needs. I really feel I got a great deal and wasn't forced into a purchase. I would recommend Crystal and Burlington Subaru over and over again. I love my new Outback and every question and/or concern I've had since my purchase has been answered immediately!! More
by Jessica Kay
Employees Worked With
Crystal Careau
March 31, 2016
Amazing Experience Crystal and her team go to great lengths to make sure you get exactly what you want! So happy with my new car! I would recommend Burlington Subaru to Crystal and her team go to great lengths to make sure you get exactly what you want! So happy with my new car! I would recommend Burlington Subaru to anyone looking for a high quality vehicle with incredible service. Oh, and go see Crystal when you go in! More
by BrittanyP
Employees Worked With
Crystal Careau
March 24, 2016
Best Car Buying Experience Ever! Crystal went above and beyond with helping me buy my new Crosstrek. She worked quickly to find me exactly the car I wanted. When the dealership didn't Crystal went above and beyond with helping me buy my new Crosstrek. She worked quickly to find me exactly the car I wanted. When the dealership didn't have it in stock, she promptly offered the option of ordering one. I drove away with the exact car I wanted. Never once were any extras pushed up on me. I was able to get the car I wanted. Crystal was friendly, helpful and communicated often with me. I would recommend this dealership (and especially Crystal) to anyone looking to purchase a Subarau! More
by EPreston
Employees Worked With
Crystal Careau
March 22, 2016
Made it Right Our initial experience was negative, no real fault of Mike's more of a systems issue. However, after contacting the GM, They made it right and rectifi Our initial experience was negative, no real fault of Mike's more of a systems issue. However, after contacting the GM, They made it right and rectified the situation. Steve went above and beyond to make the situation better and got us into a car that fit our needs. More
by VT
Employees Worked With
Other, Steve Kelson, Michael Dykstra
March 09, 2016
Great Service Crystal did a great job. Fast and timely responses. Would recommend anyone interested in a Subaru to visit their dealership and use her. Will be a rep Crystal did a great job. Fast and timely responses. Would recommend anyone interested in a Subaru to visit their dealership and use her. Will be a repeat customer. More
by Ngoupil
Employees Worked With
Crystal Careau
February 16, 2016
Fantastic Dealership!!! Crystal recently helped me lease a car and she was absolutely incredible!! She was efficient and easy to work with. I will recommend her to my friends Crystal recently helped me lease a car and she was absolutely incredible!! She was efficient and easy to work with. I will recommend her to my friends and family!! Thank you!! More
by chelseagr89
Employees Worked With
Crystal Careau
February 07, 2016
A great car buying experience! Mike was so great. Very helpful and knowledgeable. His friendly way made this the best car buying experience I have had. I cannot recommend Mike and B Mike was so great. Very helpful and knowledgeable. His friendly way made this the best car buying experience I have had. I cannot recommend Mike and Burlington Subaru enough. I will definitely come back when it is time for a trade. More
by JCheney802
Employees Worked With
Michael Dykstra
February 01, 2016
Burlington Subaru - Great Experience We had a great experience purchasing a new 2016 Outback from Burlington Subaru and particularly Crystal Careau. She new the product very well, unders We had a great experience purchasing a new 2016 Outback from Burlington Subaru and particularly Crystal Careau. She new the product very well, understood our needs and made the process easy and low pressure. Crystal did not try to fit us into something we did not want or sell options that made no sense, something I have had at other dealers. Thanks Crystal More
by wb
Employees Worked With
Crystal Careau
January 09, 2016
Poor Service Stopped in as my wife's 2015 Forester has a loud noise coming from the left front. I was told either a bearing or spindle. I went to Burlington Subaru Stopped in as my wife's 2015 Forester has a loud noise coming from the left front. I was told either a bearing or spindle. I went to Burlington Subaru for the repair..it is warranty work. I was offered an appointment 10 days out. I explained it was my wife's car and was concerned about the safety of driving it. Could you at least check it. No!! Matt Luce offered..drop it off...and we will try to get to it by the 21st..!! Really..!!! He could just care less about customer safety. I said that's not the kind of service I'm looking for. I left...and came back in 10 seconds later. He and Ashley were laughing. Obviously at me from the looks on their faces. I will never return and never recommend them again. Family members have bought several cars here..the last a new Imprezza...and I mean the LAST!!!!. More
by DJP%%
Employees Worked With
Matt Luce, Ashley Lackard
January 07, 2016
Faith restored in carsalesmen I had purchased a used Forester from Subaru Exeter and had many expensive, unhappy surprises for the short year and a half that I owned it. I wa I had purchased a used Forester from Subaru Exeter and had many expensive, unhappy surprises for the short year and a half that I owned it. I was discouraged and jaded from car salespeople, feeling as though I was taken advantage of when purchasing in Exeter, NH. I came into Burlington Subaru on a Monday morning, curious about what my options were for a trade in to either purchase or lease. Phil took the time to listen to my needs and concerns, and originally we decided that leasing would be the best idea to avoid any maintenance problems that I encountered with my Forester. After spending quite a bit of time evaluating my financial options, we determined that leasing was not a tangible option for me. We discussed why I felt so jaded about purchasing a car vs. leasing. Phil then found me my dream car. He found me a 2013 Impreza that met my needs for a vehicle, and was well maintained and barely driven. We took it for a test drive and I was sold. Once I knew it was the perfect car for me, we continued to spend a good amount of time crunching the numbers to find a reasonable finance option. Phil and Konrad (the finance manager) both worked with me to make it all happen. NOT ONCE did I feel pressured, judged, misguided, or taken advantage of. They both really took the time to sit down and help me understand all the terms of my new car loan and what I needed to make it work. I 100% recommend Phil at Burlington Subaru for anyone's next car! This was my first experience purchasing a car all by myself, and I felt confident and well taken care of with this excellent team of people. He's fun, down to earth, easy to talk to, and all about making what you need become a reality. My next vehicle will most definitely be purchased here, and hopefully through Phil. :) More
by ChelseaMorr
Employees Worked With
Konrad Koncewicz, Phil Sheridan
