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Burlington Hyundai

Burlington, VT

4.9
265 Reviews

333 Shelburne Road

Burlington, VT

05401

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265 Reviews of Burlington Hyundai

August 11, 2015

Part of the family Rick Brennan is the most professional and user friendly salesman i have ever dealt with. Also Terry light made me feel like i was part of the deal More

by JESSE.MISKIMEN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Type employee names separated by comma., Terry Light, Rick Brennan
Aug 11, 2015 -

Burlington Hyundai responded

Jesse, Thank you so much for taking the time to leave Rick and Terry such great feedback! It's greatly appreciated. We're so glad that you felt well taken care of while you were here and that you enjoyed working with Rick as your salesperson. Thank you so much again, and we look forward to working with you in the future! All the best, Madeleine Cave Digital Marketing Manager Burlington Hyundai Subaru madeleine_cave@vtcars.com

August 11, 2015

Terrible I received a bill three weeks later after I turned in my previously leased vehicle for excessive wear and tear. No one at the dealership documented t More

by DJOBBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Type employee names separated by comma., Terry Light
Aug 12, 2015 -

Burlington Hyundai responded

Hi Julia, Terry Light here, Sales Manager at Burlington Hyundai. Thank you for sending in your review and sharing your thoughts. However, I am a bit confused because when we spoke on the phone, I did ask for you to give me a chance to work with Hyundai to solve this issue for you. I do have this issue working with several people at Hyundai and am currently awaiting a response. As for your concern about us not telling you about the chance of excessive wear and tear, I have a signed document from you stating that we, Burlington Hyundai, are not responsible for any excess wear and tear and that you, the customer, would be. As I mentioned above, I am working with Hyundai on your behalf and will continue to do so until I have an answer. Best wishes, Terry

July 30, 2015

Dealiing with Burlington Hyundai Rick Brennan is the best. Professional and honest and I actually felt I had know him for years. He made the whole deal a great experience. This is More

by LEAH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brennan
Jul 31, 2015 -

Burlington Hyundai responded

Hi Leah, Thanks so much for the review. We're happy you had a good experience dealing with Rick here at Burlington Hyundai. We hope you enjoy your new Santa Fe! Come see us again if there is anything we can help you with!

July 26, 2015

My experience at Burlington Hyundai I was very happy with my experience and the lease of my new 2015 Santa Fe from Burlington Hyundai. I love the vehicle, it meets all my needs and is a More

by RMACRAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl in the service department.
Jul 31, 2015 -

Burlington Hyundai responded

Thanks for taking the time to fill out our survey. We're glad to hear you like your new Santa Fe and had a pleasant experience dealing with TJ. Stop back in and let us know how you're liking the new vehicle and if there is anything else we can do for you.

July 20, 2015

Great people! As a first-time buyer, I wasn't quite sure what to expect from the whole process. I've seen the "typical cars salesman" in movies and on TV where you More

by coryarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Konrad Koncewicz
Jul 20, 2015 -

Burlington Hyundai responded

Hi there, Thank you so much for leaving us such amazing feedback! We're so glad to hear that you had a great (first!) car-buying experience and that you enjoyed working with TJ and Konrad while you were here. Thank you again for such a nice recommendation, and we hope you're already loving your new Hyundai! All the best, Madeleine Cave Digital Marketing Manager Burlington Hyundai Subaru madeleine_cave@vtcars.com

July 13, 2015

misleading was quoted a price then after we started paperwork i was told i could not have that price so i ended up having to pay more . car was dented they fixed More

by JFREEMANVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 14, 2015 -

Burlington Hyundai responded

Hi there, This is Steve Kelson, General Manager at Burlington Hyundai Subaru. I'm sorry to hear that you had an unfavorable experience while working with our dealership - that's not how we like to do business. If you could please contact me at your convenience to discuss your issue I would greatly appreciate it. My direct line is (802) 448-3865 or I can be reached by email at stevekelson@burlingtoncars.com. My apologies again, and I look forward to hearing from you. All the best, Steve Kelson General Manager Burlington Hyundai Subaru stevekelson@burlingtoncars.com

July 08, 2015

I noted earlier in the survey the excellent service Earlier in the survey I noted the excellent service T. J. Maynard provided! He was patient in allowing me to test drive different vehicles, very know More

by FLORENCEMCCLOUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2015 -

Burlington Hyundai responded

Hi there, Thank you so much for taking the time to leave us a review! It's so great to hear that you enjoyed working with TJ and were able to to learn about all of your vehicle options before making a decision. We're so happy that you were able to find the right car for you, and that you were satisfied with the process beforehand! Thank you again for your great feedback, and we hope you are loving your new car! All the best, Madeleine Cave Digital Marketing Manager Burlington Hyundai Subaru madeleine_cave@vtcars.com

July 07, 2015

wonderful! THe staff here is excellent! Honest and caring... What more could you ask for in a car dealership? I will definitely recommend this dealership to frie More

by KTBRO9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Konrad Koncewicz
Jul 07, 2015 -

Burlington Hyundai responded

Wow, thank you so much for such thoughtful feedback! We are so happy to hear that you've enjoyed working with us and that you've found our staff to be honest and caring; we appreciate it so much. Thank you again for taking the time to leave us a review, and we look forward to working with you in the future! All the best, Madeleine Cave Digital Marketing Manager Burlington Hyundai Subaru madeleine_cave@vtcars.com

July 02, 2015

Buying a new car is easy! I really appreciate the low key, friendly, no pressure approach you guys are employing at Burlington Hyundai. Thanks very much for a very good experi More

by LINDSEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Type employee names separated by comma., Mike Brennan, Rick Brennan
Jul 07, 2015 -

Burlington Hyundai responded

Hi there, Thank you so much for writing in! We're so glad to hear that you had such a good experience with us and that you were appreciative of the way we worked with you as a customer. Thank you for taking the time to leave us some great feedback, and we look forward to working with you in the future! All the best, Madeleine Cave Digital Marketing Manager Burlington Hyundai Subaru madeleine_cave@vtcars.com

June 28, 2015

thank you Hyundai for making my experience hassle free Richard Brennon was very helpful in the leasing of my new car. I love my new car. I would recommend Hyundai to all my friends. More

by AMS1HART13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brennan
Jun 29, 2015 -

Burlington Hyundai responded

Thank you so much for taking the time to leave us a review! We're so glad to hear that you enjoyed working with Richard, and that you had a hassle-free experience while leasing your new Hyundai. We're so happy that you're loving your new car, and thank you so much for the recommendation -- we appreciate it! All the best, Madeleine Cave Digital Marketing Manager Burlington Hyundai Subaru madeleine_cave@vtcars.com

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