Burlington Chevrolet

I just purchased a used Lexus; leaving the lot noticed a crack in the window; within 24 hrs NEW windshield. Then about a week later the Mat. Required light pops on... Called ahead & drove her up... Once aga crack in the window; within 24 hrs NEW windshield. Then about a week later the Mat. Required light pops on... Called ahead & drove her up... Once again, Rob had my car ready to go by the next morning & also put my plates on for me and it was a very hot & humid summer day! No NEW customer wants to or likes to visit "service" twice immediately following a purchase... But to be treated politely & effectively does make a difference! Thanks Again! More

It was easy to schedule appointment for same day. Representative was quick and efficient, was ready upon arrival and got the work done immediately and I was out of there within an hour. Appreciated Representative was quick and efficient, was ready upon arrival and got the work done immediately and I was out of there within an hour. Appreciated the car wash too. More

My experience with Burlington Chevy was phenomenal. Jackie was friendly and knowledgeable and took the time to show me 3 different cars. When the didn't have exactly what I wanted, she went out of her Jackie was friendly and knowledgeable and took the time to show me 3 different cars. When the didn't have exactly what I wanted, she went out of her way to find it. She had to go to NY state to find the car but she had it for me in a day. She was so excited for me that it only added to the thrill I felt with the whole experience. I could not be happier with my new Camaro SS2! If you want a Chevy , see Jackie!!! More

Great treatment from Lori to me. Even when I messed up Great treatment from Lori to me. Even when I messed up with my paper-work,Lori took care of every-thing treating me with T.L.C. I will return... Great treatment from Lori to me. Even when I messed up with my paper-work,Lori took care of every-thing treating me with T.L.C. I will return... More

Lori was friendly, professional and business oriented. She addressed my needs for service efficiently answered all my questions and concerns involving my service visit. I felt welcomed and satisfied by t She addressed my needs for service efficiently answered all my questions and concerns involving my service visit. I felt welcomed and satisfied by the service dept. I would return in the future. Edward More

I got an appointment when I wanted, part was ordered, part was received on time. I returned for service, was greeted in a friendly manner. Waiting area was attractive and clean. Service was done on time. part was received on time. I returned for service, was greeted in a friendly manner. Waiting area was attractive and clean. Service was done on time. Everyone I dealt with was friendly and more than willing to answer any of my questions. More

They took my car the same day I called. It took a day to fix. They gave me a loaner car. My car was finished the next day. They were very friendly and helpful. Great customer service. fix. They gave me a loaner car. My car was finished the next day. They were very friendly and helpful. Great customer service. More

Dave Crawford was an outstanding sales rep and a pleasure to work with. I gave this rating because my experience at Burlington Chevy was excellent. to work with. I gave this rating because my experience at Burlington Chevy was excellent. More

I purchased a CPO car that did not have the paper work filed indicating it was a CPO vehicle. A year later, I contacted the dealership to see what needed to be done to get the registration correct as the filed indicating it was a CPO vehicle. A year later, I contacted the dealership to see what needed to be done to get the registration correct as the local dealer couldn't submit claims to GM and was treated poorly by the employees who basically said if I don't have anything in writing, I can't prove it is a CPO and there is nothing they can do. After leaving negative reviews online, I was contacted by John Broderick (General Manager) who corrected the certified issue within a day or two. Perhaps management needs to speak with their sales people to ensure they are aware of how the process works so customers don't have to jump through hoops to get what was advertised. I commend John for fixing the issue, but have a very difficult time recommending this place based on employee interactions. Management should be more involved in this; to feel slighted when paying $35,000 cash makes one feel uneasy about doing any future business with them. More

Last month i bought a certified 2006 corvette from them. no haggle paid in full on the spot. i took the car home and put it in the garage. a week later i tried the navigation system and a error report read no haggle paid in full on the spot. i took the car home and put it in the garage. a week later i tried the navigation system and a error report read "no map cd", i called Jaqulin my saleswoman and she said she will see what she can do and get back to me. she never called me back. searching the internet the most common problem seemed to be a replacement cd.i went to my local dealer being Burlington is 50 miles from my house and bought the$130.00 cd. navigation reads same thing. navigation is bad. i spoke with Joshua on the problem and he states i need to make a service appointment and he stated that Burlington will not replace the unit and i should have got the extended waranty.soooo i pay $31.000.00 for a certified corvette from burlington chevy and they dont care that a major component is faulty and should have been noted and repaired and not be sold as a certified car. please save yourself a headache, go somewere else that actual cares for their product, their service, their customers and actually can certify a vechicle at their dealership.i replaced a wheel sensor,i replaced the battery(they installed a $30 walmart battery in a vette!) and now a $1000.00 navigation system.i wont recommend bringing a lawnmower in this place for service forget about a car.Thanks Burlington Chevrolet. now we understand why foreign cars out sell american......... More