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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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January 09, 2018

Brought car in to check out a noise. I had been hearing a slight noise in the front driver side wheel area. Burleson Nissan got my car checked in, supplied a loaner car and fixed the prob More

by Malisa G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Burleson Nissan responded

Thank you for the wonderful review! I am very pleased to hear that everything went so smoothly for you. We strive to ensure this happens with every customer. If you ever have any questions or concerns. Please don't hesitate to call or stop by anytime. We are here to help you throughout your vehicle ownership. Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

January 09, 2018

Wonderful salesman!! Very impressed with your dealership and in particular my new car salesman Jerry Peppers!!! Thank you for a wonderful experience. Loved the personal More

by Titan Owner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Peppers
Jan 11, 2018 -

Burleson Nissan responded

Congratulations on your new truck purchase and Thank you for the honest review! I was pleased to hear that Jerry quickly took care of you. However, I was dismayed to hear that other Salesmen had passed you by. My sincerest apologies to you in this regard. If there is anything we can do to make it right by you. Please don't hesitate to call or stop by anytime. If you have any questions or concerns. Please feel free to contact anytime as well. Congratulations again on your New Truck! Kind Regards, Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

January 05, 2018

Time for services The car was checked in for an oil change and an alignment. Both were done efficiently and expeditious. The representative was courteous and informativ More

by Heinz Liedke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Burleson Nissan responded

Thank you for the 5 star review! I am very pleased to hear that Nick took good care of you for your service needs. We strive to ensure everyone receives this level of service in every department. Thank you for being a valued member of the Burleson Nissan Family. Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

December 30, 2017

Excellent Service Dept Barry was pleasant and overall experience was great! Attentive to my requests and concerns and addressed all questions I had. Was one of the best serv More

by texnairsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Ewald
Jan 05, 2018 -

Burleson Nissan responded

Thank you for the Great Review! I was pleased to hear that Barry was able to address all of your requests and concerns. We strive to ensure everyone is completely Satisfied with their service experiences with us. If you ever need anything, please don't hesitate to call or stop by anytime. Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

December 22, 2017

Quick, Personable, No Gimmicks I've been at Nissan of Burleson twice recently. Jason and Robbie helped me right away. Got me in and out. I'll be back. More

by GrayLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vise, Robbie Lusk
Jan 05, 2018 -

Burleson Nissan responded

Thank you for the 5 Star Review! We strive to ensure everyone is taken care of in a cordial and timely manner. If you ever have any questions or concerns. Please don't hesitate to call or stop by anytime. Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

December 22, 2017

EFFICIANT Prompt, courteous and personable. I have been dealing with this dealership since its establishment in Burleson. I have bought to cars from this dealer More

by Heinz Liedke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Burleson Nissan responded

Thank you for the 5 star review and for being a loyal member of our Burleson Nissan Family. We look forward to seeing you soon! Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

December 06, 2017

Quick and friendly This is my second car that I’ve purchased from Burleson Nissan and the staff and service is excellent. They are always considerate of my time when I g More

by Esmith05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
Jan 05, 2018 -

Burleson Nissan responded

Congratulations on your new vehicle purchase and Thank you for the 5 star review! We know how important time is to every one of our guests. We strive to ensure everyone is cared for in a cordial and timely manner. Thank you for being a loyal member of the Burleson Nissan Family. We look forward to seeing you again soon in our service department. Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

November 13, 2017

Efficient and Caring Service Department (Jason Vise) is always friendly, thorough and efficient. They are always courteous. The last visit required the use of one of the More

by NissanOwner13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vise
Nov 14, 2017 -

Burleson Nissan responded

Thank you for the Great Review. I am very pleased to hear that you Jason was so efficient and caring with you. We strive to ensure everyone receives that level of service throughout our dealership. If you ever have any questions or concerns. Please feel free to call or stop by anytime. Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

November 06, 2017

Excellence! Service was very fast, friendly and competent. Finished much faster than I anticipated, The Service Advisor was very personable and explained everythi More

by Superdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Krolak
Nov 07, 2017 -

Burleson Nissan responded

Thank you for the Fantastic Review and Welcome to the Burleson Nissan Family! We strive to ensure everyone feels welcome and taken care of in every department of our dealership. If you ever have any questions or concerns. Please don't hesitate to call or stop by anytime. Susan Shumway Customer Relations Manager Sshumway@burlesonnissan.com 817-484-3421

October 09, 2017

Great Customer Service I had an outstanding service at Burleson Nissan. Oil change was painless; car came out sparkling clean; shuttle took me home and picked me up after my More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hughes
Oct 11, 2017 -

Burleson Nissan responded

Thank you for the great review. I am very happy to hear that Michael took good care of you! We look forward to seeing you again soon on your next service visit. Susan Shumway Customer Relations Manager Burleson Nissan 817-484-3421