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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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September 30, 2023

I love Burleson Nissan, this s my 4th vehicle and everyone is so friendly and their service department is Excellent!!! More

by lohbabe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

September 29, 2023

My under warranty Nissan Leaf needed a tow to a Nissan dealership. The Nissan recovery service did not offer Burleson Nissan as even an option even though I live in Burleson. I forced the system to take More

by Alan Flewitt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Osvaldo Payte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Cartmill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lattin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Maganzini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zarate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo , Caleb Belcher
Oct 03, 2023 -

Burleson Nissan responded

Hi Alan, I'm sorry to see that you haven't had an exceptional experience with our Service Department. Please reach out to one of the following so we can discuss your issue. Ryan Maganzini-Service Director-817-484-3502-rmaganzini@burlesonnissan.com Christi McCarthy-Owner Loyalty Manager-817-484-3417 -cmccarthy@burlesonnissan.com Thank you, Christi McCarth

September 21, 2023

Every vehicle I've bought from here has had issues. I had a recall on my car and was NEVER informed. It was also apparently fixed on my last visit and wasn't informed of that either. So I don't reall More

by Mindys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Zarate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Burleson Nissan responded

Mindy, we regret to hear that you had a negative experience with us, but would like to speak to you about it. If you have not already spoken with my Service Director, Ryan Maganzini, please give him a call at 817-484-3502 or email him at rmaganzini@burlesonnissan.com. You may also reach out to me. Thank you, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

September 18, 2023

Burleson Nissan is my dealership since 2019. Always courteous and prompt. My wait time is always less than I am told or expect. I will continue to be a satisfied customer. More

by Garylove1348744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Payte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Cartmill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Belcher
Sep 21, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we continue to deliver such a great experience. If there's anything further we can do for you, we are happy to help! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

September 11, 2023

Service advisor, David, was very helpful and let me know ahead of time how long it would take for the repair and gave an accurate estimate of what the repairs would cost. More

by Pmolettjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Sep 14, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

September 06, 2023

I wanted to take the time to share how grateful I am to have Corey Sanchez answering all of my questions on parts I needed for my 2017 Nissan Murano. After Corey explained and had all the parts I needed t More

by jasocr21
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

Sep 10, 2023 -

jasocr21 responded

Since this post I was working on my SUV and snapped the transmission filter cover last Sunday. Monday was a holiday and first thing Tuesday morning I reached out to Corey and no one had any in Texas. So I am without a car because I was not taking any chances of messing up my CVT transmission. This man not only found me one, it was delivered to your dealership late the following afternoon. So talking about going above and beyond the call of duty well Corey saved me on this one for sure. If you look at my account you can see I have had 3 to 5 purchases from your parts department as I was servicing my Murano. All transactions Corey has handled for me. Thank you!

August 26, 2023

David received my car and in one hour it wad finish plus he had them wash my car which is above all I imagine. Everything was done by professional high Quality maintenance men. Thank you! More

by nicholsslinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Maganzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 25, 2023

Fast, friendly and effortless service visit. I was very pleased with the staff and the quick service. More

by jasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 18, 2023

Friendly service, they got to my car in a timely manner. always ready to go the extra mile. More

by todd_taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

August 11, 2023

I am so pleased with the work my mechanic Steve I think that was his name. He did excellent job. More

by friasrosalinda0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

friasrosalinda0707 responded

I was very pleased with job done

Aug 22, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

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