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Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

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January 26, 2019

Warranty/Service Jason Was Our Service Guy. He went Well beyond What We Expected. We could not have Asked for Better Service! Great Job And Kudos to The Service Dept More

by tina58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanequa, Jason Vise, Barry Ewald
Jan 31, 2019 -

Burleson Nissan responded

Thank you for the Amazing Review! We love hearing that our staff is going above and beyond to help our customers. Thank you for being an important part of our Burleson Nissan Family. We look forward to seeing you again soon. Kind Regards, Susan Shumway Customer Relation Manager 817-484-3421 Sshumway@burlesonnissan.com

December 18, 2018

Love Vanessa! I met Vanessa a couple of months ago but if feels like I knew her all my life. She always greets me with a big smile and hug. She always check on how More

by Jacqueline1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Castillo
Dec 18, 2018 -

Burleson Nissan responded

Thank you for the great review! We appreciate hearing the great things regarding our staff. We look forward to earning your future business. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

December 11, 2018

The best service aver thanks to Vanessa Vanessa in the service department is hands down the sweetest, kindest, most genuine person And so great actitud always so professional and great work More

by Yonathan nissan2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Castillo
Dec 15, 2018 -

Burleson Nissan responded

Thank you for the Amazing Review! We appreciate hearing great things regarding our employees. Thank you for being an important part of our Burleson Nissan Family. We look forward to seeing you again soon. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

November 16, 2018

Customer first! Vanessa in the service department is hands down the sweetest, kindest, most genuine person I’ve ever had take care of us at any dealership. She is alw More

by JohnnyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Castillo
Dec 07, 2018 -

Burleson Nissan responded

Thank you for the Great Review! We are extremely pleased to hear that Vanessa took such great care of you. As they say, "Kindness Matters". Thank you for being an important part of our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

October 28, 2018

good work I had the airbag off indicator light on my dashboard come on. It took them a long time to diagnose but they finally git it fixed, drove me home, and t More

by roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Castillo
Dec 07, 2018 -

Burleson Nissan responded

Thank you for the honest review! I'm very glad to hear that Vanessa and our staff took such great care of you. We look forward to seeing you again soon. Kind Regard, Susan Shumway Customer Relations Manger 817-484-3421 Sshumway@burlesonnissan.com

September 26, 2018

Customer service oriented Great service. Never disappointed. Great customer service. Very nice place compared to other nissans dealerships. Very open sitting and pleanty of sit More

by Isla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the name of young lady who helped me
Dec 21, 2018 -

Burleson Nissan responded

Thank you for the Great Review! We are very pleased to hear that you enjoyed our staff and service facility. Your business is appreciated. Thank you for being an important part of our Burleson Nissan Family. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

September 10, 2018

EXCELLENT !!! GREAT EXPERIENCE GEORGE HOLMES & NISSAN TOOK VERY GOOD CARE OF US !! IF THERE IS A PROBLEM IT'S SOLVED! !! TAKE OF THE STAFF NISSAN LIKE THEY TAKE OF More

by RAIDERS76TONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEORGE HOLMES
Sep 21, 2018 -

Burleson Nissan responded

Congratulations and Thank you for the Great Review! It is highly appreciated. If anyone has questions or concerns in the future. Please don't hesitate to call or stop by anytime. General Sales Manager - Shawn Benker - 817-484-3510 - Sbenker@burlesonnissan.com General Manager - Justin Crain - 817-484-3500 - Jcrain@burlesonnissan.com Service Director - Mike Kessler - 817-484-3502 - Mkessler@burlesonnissan.com Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

September 03, 2018

Service Jason met me when I drove up and greeted me like family. He told me all that would be done for my 10,000 mile service. He made sure I had the prepaid More

by KEllisks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vise, Dan Stone
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Fantastic Review! We love hearing our staff is taking such great care of our customers. Thank you for being a part of Our Burleson Nissan Family. We look forward to seeing you again soon. Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

September 01, 2018

Visiting Family Have you ever been to Burleson Nissan well it's like visiting family and they have the red carpet out for you .I would like to tell Nick thank you so More

by barb22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Burleson Nissan responded

Thank you for the Fantastic Review! We Love hearing great things regarding our staff. Thank you for being an important member of Our Burleson Nissan Family. We look forward to seeing you again soon. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

August 23, 2018

Service experience Let me just say appreciate the friendly faces and the hard-working people in the service department. Thank you for your professionalism and helping m More

by DUNNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Crain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Ewald, Antuan Hervey, Vanessa Castillo, Dan Stone
Sep 21, 2018 -

Burleson Nissan responded

Thank you for your Fantastic Review and Recognition of our Staff and Management. It is Highly Appreciated. Thank you for being a very important part of Our Burleson Nissan Family. We look forward to seeing you again soon. Kind Regards, Susan Shumway Customer Relations Manager 817-484-3421 Sshumway@burlesonnissan.com

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