Nissan of Burleson - Service Center

Always greeted and treated like family here. Have experienced very few problems with our two Nissans but those were handled by the service staff efficiently and as promised. Actually look forward to experienced very few problems with our two Nissans but those were handled by the service staff efficiently and as promised. Actually look forward to my oil changes :) And BTW, the complimentary gourmet coffee is a great bonus! More

I took my vehicle in for service because I was having problems with a tire. Nick Oliver the service advisor assured me he could probably have me in and out about an hour and I was, I was very pleased wit problems with a tire. Nick Oliver the service advisor assured me he could probably have me in and out about an hour and I was, I was very pleased with the service More

I took my Rogue for oil change and tire rotation on a very busy Saturday as I met unassuming Nick Oliver who helped me out so quickly. You’re awesome! very busy Saturday as I met unassuming Nick Oliver who helped me out so quickly. You’re awesome! More

Had our Dodge Daytona worked on. Jason Vise took care of all our needs. We always recommend Jason Vise to all our family, friends, neighbors and strangers. Jason takes the time to explain what was worked on all our needs. We always recommend Jason Vise to all our family, friends, neighbors and strangers. Jason takes the time to explain what was worked on and do what he recommends. More

Better the second time around I purchased my Nissan rouge from this dealership and was very happy with my transaction. When it came time for normal oil change and tire rotati I purchased my Nissan rouge from this dealership and was very happy with my transaction. When it came time for normal oil change and tire rotation I went back to have this service done. That time turned into a not happy experience. Service took way to long, and was done incorrectly resulting in an oil leak. I took vehicle back and the problem was corrected at no charge, When service time came up again I went back and this was a much better experience. Job was done and they even put the filters that I had purchased in for no charge, set all the buttons that needed to be set and no oil puddles! Good job guys. I will be back. More

General Maintenance I brought my Nissan Murano for service recently and worked with Jason . He quickly helped me with my issue and provided excellent customer service . G I brought my Nissan Murano for service recently and worked with Jason . He quickly helped me with my issue and provided excellent customer service . Great job Jason. More

Absolutely terrible and unprofessional customer service! My vehicle sat at the dealership for two weeks and nothing was repaired. They said they did not have the tool to fix it and I had to call an find o My vehicle sat at the dealership for two weeks and nothing was repaired. They said they did not have the tool to fix it and I had to call an find out that the tool wouldn’t be in for four to six weeks! DO NOT DO BUSINESS WITH NISSAN OF BURLESON. More

Was very pleased with the short time that with the replacement radio for my vehicle. But the radio was not ready for the average customer to use. The screen says it in factory mode. Eve iuiry time you replacement radio for my vehicle. But the radio was not ready for the average customer to use. The screen says it in factory mode. Eve iuiry time you have to touch the screen to see what what made it is on. More

Outstanding service above and beyond expectations I wanted the factory-style Class III receiver hitch installed on our recently-purchased 2019 Pathfinder SL, and the service department did a first-cla I wanted the factory-style Class III receiver hitch installed on our recently-purchased 2019 Pathfinder SL, and the service department did a first-class job on the installation. I needed to be sure that the wiring harness that was installed would "communicate" with my bluetooth-enabled Curt Echo brake controller. After the install was complete, there was no power to the brake controller because these units, in some vehicle applications, require a separate 12-volt power supply wire from the harness to the battery. Not sure if this was the case, but the technicians worked out the issue and now it works perfectly. I had offered to pay extra for the work that was really not part of the hitch installation but they did not want to charge extra. Yet another reason I will continue my loyalty to Burleson Nissan, and everyone involved that made this process so easy for me. Thanks Jon Paul, Justin, Kyle, TJ, and the service technicians! More