Back

Nissan of Burleson - Service Center

Burleson, TX

4.7
438 Reviews

438 Reviews of Nissan of Burleson - Service Center

Sort by
December 06, 2023

I was treated like I was their most important client. They were prompt in getting my car in repaired and back to me in a very efficient matter. More

by mlcrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Benker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

December 05, 2023

Excellent communication in each process,without having to wait. Service Advisor was committed to getting all the information I needed to questions. More

by Tanda Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 30, 2023

I brought my Rogue in for a timely oil change and tire rotation - was in and out in less than an hour. Very pleasant dealing with service department. More

by RDWRDW1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 11, 2023

I love them! They are always consistent with great customer service!! Everyone is always kind More

by Angela Holley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Payte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tad Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

November 07, 2023

Not a good dealership not enough feedback no reconciliation never have appointments available for repair my car More

by Doloresg1970.dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Burleson Nissan responded

We regret to hear that you had a negative experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve. I would like to find out more about your experience. We hope to hear from you soon. Christi McCarthy Owner Loyalty Manager 817-484-3417 Cmccarthy@burlesonnissan.com

November 04, 2023

Took car for oil change and they were busy but happy with service - have purchases last few vehicles from here and always happy More

by nelson1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lattin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

October 10, 2023

We took our Nissan Rogue to Burleson Nissan to have its CVT checked. This was because our vehicle started to become jittery all of a sudden and it seemed to be loosing power when running from stop. They w More

by andrewconcepcion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Zarate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and I'm sorry you didn't find this to be the case during your visit. We try to accommodate all our customers when they have an immediate need for a loan vehicle but sometimes it doesn't always work out that way, I'm sorry that our communication was not up to par. I will speak to my Service Director regarding your issues. If you need anything or have any other questions or concerns please let me know. Thank you, Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

October 09, 2023

Always helpful. Keeps us updated on our vehicle status when being serviced. Friendly and courteous. More

by anna3k1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew del Campo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

October 04, 2023

He grieve me very well. He didn’t take them that long so service is great. More

by sexygordita42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com

September 30, 2023

They were very assisting n cry pital also very fast I’m very happy with the work More

by Ruben.cabrera2452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 03, 2023 -

Burleson Nissan responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Christi McCarthy Owner Loyalty Manager 817-484-3417 cmccarthy@burlesonnissan.com