440 Reviews of Nissan of Burleson - Service Center
The dealership service department is very good, but they charge too much for parts and labor, as is typical of just about every dealership. $169.99 for a diagnostic is outrageous, ($100 to $120 too high). A charge too much for parts and labor, as is typical of just about every dealership. $169.99 for a diagnostic is outrageous, ($100 to $120 too high). All I needed was the reason(s) why the "Check engine soon" idiot light came on on my 2011 Frontier SV pickup. According to the diagnostic, they recommended first replacing the PCV valve for $291 (Ridiculous! $17 to $28 at an auto parts store and $20 max for labor) and if that did not work, replacing the intake gasket/valve covers gasket plus a tune-up for another $927, (easily $125 to $150 too high), although they would credit the $169.99 diagnostic charge toward any and all work done. It's still too much. If I had not needed a proprietary Nissan diagnostic, I would gladly have gone elsewhere. The service and customer treatment are excellent, but you are truly paying a premium price for it. More
Everyone at this location was very helpful and courteous. The service technician called to inform me of the process on the car. He also verified that part of the car issues would be covered under warranty sa The service technician called to inform me of the process on the car. He also verified that part of the car issues would be covered under warranty saving me several hundred dollars. I would definitely recommend Burleson Nissan to anyone needing service. More
Great service department. They are always quick to get me in and they are very helpfuzl They are always quick to get me in and they are very helpfuzl More
Fast, efficient, courteous. This morning was my first appointment since purchasing my Kicks. Service was complete in less time and I lov the online status updates. This morning was my first appointment since purchasing my Kicks. Service was complete in less time and I lov the online status updates. More
Quick and efficient. The associate that helped me was excellent at communicating and I did not feel like they were trying to pressure me into buying un-necessary service. The associate that helped me was excellent at communicating and I did not feel like they were trying to pressure me into buying un-necessary service. More
The guy that came to help me was awesome. He was aware and helpful. He listened to my concerns and fully explained my bill. He was aware and helpful. He listened to my concerns and fully explained my bill. More
Courteous, explained in detail repair very professional and I highly recommend their service. Have purchased a car and used them for service for 8 years and have complete confidence in their work and I highly recommend their service. Have purchased a car and used them for service for 8 years and have complete confidence in their work More