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439 Reviews of Nissan of Burleson - Service Center
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July 16, 2024
fast and very friendly people to get your car in and get an oil change done quickly they took us only 30mins an oil change done quickly they took us only 30mins More
by angelofdreams2007
Employees Worked With
June 16, 2024
While the Burleson Nissan service center's staff and service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messagin service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messaging system. In every attempt to contact my service advisor by phone, I have had automated voicemail and text messages fail to go through. As both a customer, and as a customer service professional, I find this totally unacceptable and in need of immediate attention! More
by iluvoldmovies
Employees Worked With
June 16, 2024
To me, the most important aspect of servicing my vehicles is trust, which begins and ends with my service advisor. I first met Tad Hutchinson more than 10 years ago and was immediately impressed with his app is trust, which begins and ends with my service advisor. I first met Tad Hutchinson more than 10 years ago and was immediately impressed with his approach to service. Over time, I realized this was a man that I could trust; someone who was dedicated to providing the best possible service and whose honesty is beyond reproach. As his knowledge, experience and career have evolved, it has been worth my peace of mind to seek out service at whichever dealership he represents. I know that my vehicles will receive the best possible care at a fair price. This is why I am willing to drive 40 miles from Irving to Burleson Nissan, without regret. From State inspections to a blown engine, Tad can handle it all! More
by iluvoldmovies
Employees Worked With
June 16, 2024
While the Burleson Nissan service center's staff and service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messagin service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messaging system. In every attempt to contact my service advisor by phone, I have had automated voicemail and text messages fail to go through. As both a customer, and as a customer service professional, I find this totally unacceptable and in need of immediate attention! More
by iluvoldmovies
Employees Worked With
June 15, 2024
I came to Burleson Nissan to get some maintenance done on my SUV. I was sent a text on other items that needed to be replaced. Everything was done in a timely manner while I waited and was also advised how l my SUV. I was sent a text on other items that needed to be replaced. Everything was done in a timely manner while I waited and was also advised how long it would take. Thanks Steve for your professionalism! More
by Super E
Employees Worked With
June 02, 2024
Had a nail in the tire and also sidewall damage. Nissan was able to use my warranty to get the tire fully replaced at no charge quickly and painlessly. Nissan was able to use my warranty to get the tire fully replaced at no charge quickly and painlessly. More
by rjones233
May 10, 2024
I always get excellent service when I bring my car in for oil change and maintenance. Tad was so nice and professional when I was there yesterday, and I have been happy with other service dept personnel in oil change and maintenance. Tad was so nice and professional when I was there yesterday, and I have been happy with other service dept personnel in the previous visits. I highly recommend this dealer for service. More
by SC
Employees Worked With
May 07, 2024
Robert was great taking care of contacting about what needs to be done to my car. Also, the dealership loaning me a car while my car was being worked on. I really appreciated that. needs to be done to my car. Also, the dealership loaning me a car while my car was being worked on. I really appreciated that. More
by Lauren G
May 02, 2024
excellent customer service, excellent tech dept. and Mr. Robert Maganzini excellent service writer answered all questions in a very professional manner, great experience. and Mr. Robert Maganzini excellent service writer answered all questions in a very professional manner, great experience. More
by 455jp
May 02, 2024
Prompt and friendly service with frequent status updates. I was always kept in the loop. Very impressive service. I was always kept in the loop. Very impressive service. More
by David
Employees Worked With
