Burleson Nissan

I would recommend Thomas & Sal to anyone looking to purchase a car. I went into the dealership knowing exactly what car I wanted and how much I wanted to spend....To my surprise they were able to g purchase a car. I went into the dealership knowing exactly what car I wanted and how much I wanted to spend....To my surprise they were able to get the sales price and my monthly payments LOWER than I expected!! The entire experience was easy & hassle-free. I worked with Thomas in the sales department. He was knowledgeable and eager to help me in any way. I am very happy with my purchase...I don't plan on needing another car soon, but if I do I will definitely be returning! More

Bought a used car at this dealership. Was told that my first oil change was free. Also bought an extended warranty that cover oil changes. When I went back for 1st oil change was told at first I would be first oil change was free. Also bought an extended warranty that cover oil changes. When I went back for 1st oil change was told at first I would be charged because this car took special oil and the maintenance plan did not cover that kind of oil. I went and talked to my sales rep and she got me with the sales manager who resolve the issue above and beyond what I ever expected. I feel like the overall experience is exceptional. More

Our 2013 Nissan just turned 1 yr old. My husband, my 9 yr old and I were stranded about 1 mile from the dealership and a couple miles from home today.I called the Nissan of Burleson dealership and was transf old and I were stranded about 1 mile from the dealership and a couple miles from home today.I called the Nissan of Burleson dealership and was transferred to a manager. i asked for some troubleshooting as to why the vehicle wasn't running based on some distinct things it was doing. He didn't know how to do basic trouble shooting and the service dept was closed. We couldn't even get a courtesy transport to our house. The manager kept asking for extended warranty paperwork...buyer be ware! He could very well see on his screen when we purchased the vehicle and we didn't have an extended warranty.Then he said to have our 2013 vehicle towed the the dealership. When we purchased the 2013 vehicle there were signs we shouldn't have dealt with this place, but we did. Shame on us. Won't happen again. Yeah Toyota of Weatherford for never stooping to this level of customer service! We'll be seeing you again soon Durant Toyota! Thank you to the manager of the local dept store who spent 40 minutes of his time trying to help us with our vehicle, my neighbor for coming to pick us up, and Pizza Hut for remaking the pizzas we had ordered on our way to the store when we got stranded! More

This dealership is not recommended to come to at all. T This dealership is not recommended to come to at all. T Both Chris and Salvador were in such a hurry to make a sale to never approve a visual inspect This dealership is not recommended to come to at all. T Both Chris and Salvador were in such a hurry to make a sale to never approve a visual inspection from us the buyers. I had to take my brand new 2013 Nissan Versa with 32 miles in 8 times for scratches that clearly machines did on the back trunk and grill. They had their body guy buff only one scratch out. I had to come back yet again for the others. Never would they approve to visually inspect the car to be free from scratches that occurred before the purchase. Then when it came to sctratches on the grill clearly from machines they refused to fix it. I had to call corporate and here it is 9 weeks later and finally got approval to go to another Nissan dealership only to cover parts so far. Not only that but they refused to let me speak to the owner and have me fake numbers and extensions that did not exist. I had to file with the BBB and the city of Burleson in order to get the truth out of this crazy dealership. I will never set foot in this dealership. Not only that they sold a $10,000 for $16,000 and treat their customers like trash and walk off when I asked them why they refused to repair my car. Don't use these people. They will scam you as much as possible and are completely deceitful in their word. Also they ne'er documented that we came in for scratches to be removed and I was informed that was also against policies set in place to protect both customers and dealerships. More

Nissan of Burleson has been running an ad on autotrader for a 2005 Nissan Xterra for 5991.00. I called to see if this vehicle was in stock and was told yes. I had someone else call and they confirmed this for a 2005 Nissan Xterra for 5991.00. I called to see if this vehicle was in stock and was told yes. I had someone else call and they confirmed this. I drove to the dealership on 03/25/13 and the saleslady said "let me get the keys". Out comes the manager who states the vehicle was sold on late 03/23/13 and the people I talked to were from E-leads and did not work for them (even though the ad is clearly listed by Nissan of Burleson and showed in their inventory). He stated they had not seen the sold update since it was sold on the weekend. I told him this sounded like a scam and he assured me it wasn't. It is now 04/03/13 and Nissan of Burleson is still running this ad on Autotrader. It is obviously a "bait and switch" to get you to contact them. Beware of this dealer and their business practices. More

Took my 2011 Nissan Armada in for service (oil change) in March 2013. It had 32,000 miles so I decided to have some minor cosmetic work done before reaching 36,000. The protection plan we have pays for serv March 2013. It had 32,000 miles so I decided to have some minor cosmetic work done before reaching 36,000. The protection plan we have pays for services,etc and they must provide me with a vehicle to drive if they ever keep mine. They kept mine but refused to give me a car to drive. A car lot full of cars but they told me the loaners were all gone. After my husband informed them we pay for that service & they had to give me something to drive the next day they gave me a Rogue. Awful car! They said some parts were back ordered & they were waiting for approval from Nissan for some of the work. Although I could never reach them. I was at the mercy of them calling me which usually was them calling to let me know they didn't know anything. They refused to fix my grill & when I ask for details why I was told they didn't know. I was in the dealership several times while they had mine. Even employees couldn't get help from their superiors. I witnessed that more than once. This place is a disaster! They had my vehicle almost a month & when I went to pick it up I got in & noticed they didn't even change the oil!! That was #1 reason I took it in! I was furious!! They wasted so much of my time more than once. When I noticed the oil not being changed I called my husband who asked to speak to manager. The manager hung up on him in the middle of conversation. They are rude & disrespectful & have no clue how to effectively run a service department. They lost my keys and so on and so on. I couldn't even talk to the general manager of the dealership! I don't think Nissan really cares but if they do we are Adam & Tammy McDavid & can be reached at 817-374-2064. Please people it's worth the drive to go to Don Davis Nissan in Arlington. Never had problems there. More

Wow. What an experience. We called on an SUV that was advertised on Autotrader and was informed that it was there by the "salesmanager" Chris and set out on our 100 mile journey to purchase the car. When advertised on Autotrader and was informed that it was there by the "salesmanager" Chris and set out on our 100 mile journey to purchase the car. When we arrived, we were met by the usual group of wanna be shark salesmen and was advised that the car was sold that morning even before we called and let them know we were coming. Of course Chris never left the protection of the "manager" fishtank but sent out an underling to show us more expensive cars, imagine that...This place just underlines why people hate dealing with the lowest of the low salespeople. Ones that have to lie to get people ine the door. Caveat Emptor. More

I bought a less than year old pickup truck from them. I bought a less than year old pickup truck from them. The dealership is brand new, and very clean. Everyone was very helpful and professional. I bought a less than year old pickup truck from them. The dealership is brand new, and very clean. Everyone was very helpful and professional. The whole purchase experience was pleasant. They did not push for upsales. They were able to get me less than 2% interest rate, and accepted credit card for down payment. Clint, the director for the used car division, was extremely helpful during and after the purchase. He went extra mile to make sure that I am a satisfied customer. I will highly recommend them. More