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Burleson Nissan
Burleson, TX
718 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 718 reviews
July 16, 2024
fast and very friendly people to get your car in and get an oil change done quickly they took us only 30mins an oil change done quickly they took us only 30mins More
by angelofdreams2007
Employees Worked With
June 16, 2024
While the Burleson Nissan service center's staff and service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messagin service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messaging system. In every attempt to contact my service advisor by phone, I have had automated voicemail and text messages fail to go through. As both a customer, and as a customer service professional, I find this totally unacceptable and in need of immediate attention! More
by iluvoldmovies
Employees Worked With
June 15, 2024
I came to Burleson Nissan to get some maintenance done on my SUV. I was sent a text on other items that needed to be replaced. Everything was done in a timely manner while I waited and was also advised how l my SUV. I was sent a text on other items that needed to be replaced. Everything was done in a timely manner while I waited and was also advised how long it would take. Thanks Steve for your professionalism! More
by Super E
Employees Worked With
June 02, 2024
Had a nail in the tire and also sidewall damage. Nissan was able to use my warranty to get the tire fully replaced at no charge quickly and painlessly. Nissan was able to use my warranty to get the tire fully replaced at no charge quickly and painlessly. More
by rjones233
May 10, 2024
I always get excellent service when I bring my car in for oil change and maintenance. Tad was so nice and professional when I was there yesterday, and I have been happy with other service dept personnel in oil change and maintenance. Tad was so nice and professional when I was there yesterday, and I have been happy with other service dept personnel in the previous visits. I highly recommend this dealer for service. More
by SC
Employees Worked With
May 07, 2024
Robert was great taking care of contacting about what needs to be done to my car. Also, the dealership loaning me a car while my car was being worked on. I really appreciated that. needs to be done to my car. Also, the dealership loaning me a car while my car was being worked on. I really appreciated that. More
by Lauren G
May 02, 2024
excellent customer service, excellent tech dept. and Mr. Robert Maganzini excellent service writer answered all questions in a very professional manner, great experience. and Mr. Robert Maganzini excellent service writer answered all questions in a very professional manner, great experience. More
by 455jp
May 02, 2024
Prompt and friendly service with frequent status updates. I was always kept in the loop. Very impressive service. I was always kept in the loop. Very impressive service. More
by David
Employees Worked With
April 18, 2024
Brought my car in for a recall service; while there they fixed an issue I had with locking with the key fob; replaced the windshield washer container lid that was missing; reset the audio display as sometim fixed an issue I had with locking with the key fob; replaced the windshield washer container lid that was missing; reset the audio display as sometimes while my cell phone is connected, the display goes off completely. I hope the reset fixed that problem. All in all, I was there less than an hour. Very pleased with the service and time. More
by RDWRDW1973
Employees Worked With
March 02, 2024
Wish I could give ZERO stars but I’ll give the 1 star to my salesman Osiel Martinez, he was friendly and got the exact car that I came in and wanted. When it’s time to close the deal if Antonio Caldwell is my salesman Osiel Martinez, he was friendly and got the exact car that I came in and wanted. When it’s time to close the deal if Antonio Caldwell is the Finance Manager Run, Run, Run. This guy in my opinion is a big liar. Very dishonest, fast talking, liar. I was sold a car supposedly for $22,495…after putting a down payment of $7000, how in the h@ll is the balance financed $22,000???? He will add on the extended warranty for $3000 plus tax and tell you that it is not optional and that it is part of the car price but I called the very next morning and cancelled that useless warranty on a new 2024 Sentra and I definitely see myself in civil court with this dealership if the $$$ is not credited to finance company. While sitting in the office with Antonio to close the deal he talks really fast when going through the paperwork to distract you from the numbers he is sneaking onto the contract. After reading over the contract there is a different price for the car than I was originally told. I have the window sticker with the price my salesman told me of $22,495, on one sheet to the DMV for title it states the car price for $23,507, on the finance sheet to the finance company it states the car price as $25,770. And after putting down $7000 it still states I owe $22,000 to the finance company. I am going to have a lawyer look into this contract and if there is any fraudulent or misrepresentation I will see them in court. I would advise anyone to not buy a car or do business with this place. With workers like Antonio I really regret purchasing my car from them. I made a huge mistake. More
by Tiwanna Friar
