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Burleson Honda

Burleson, TX

3.0
786 Reviews

632 N. Burleson Blvd.

Burleson, TX

76028

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786 Reviews of Burleson Honda

June 02, 2016

Outstanding service! This is my first time buying a car and Mr. Lane has been incredibly helpful. He is an honest salesman and tries to work with his buyers in the best op More

by dsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lane
Jun 02, 2016 -

Burleson Honda responded

Thank you for your kind review! We're so glad to hear Mr. Lane was incredibly helpful during your purchase. We appreciate your kind message and look forward to seeing you in the future!

May 31, 2016

Don't go here if you want a specific color... My wife and I went to Honda of Burleson expecting to haggle with the typical car salesmen over pricing terms, but no... We couldn't even get that far More

by Blue Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TJ brewington, Chris Brannon
Jun 16, 2016 -

Burleson Honda responded

Hello, thank you for your feedback. Our goal is to provide world-class customer service for all of our guests here. We want to accommodate our customers in any way we can, and it is disappointing to hear that you felt your experience wasn't up to par with our standards. Would you please contact me at your earliest convenience? Thank you, Victor Bernal, General Manager, vbernal@hondaofburleson.com

May 30, 2016

Showed me a dirty, filthy SUV-positive update below. Inquired about an SUV just listed. It had not even been cleaned, repaired or anything. Found a kids tshirt in the overhead compartment, a maxi pad in More

by kristina broussard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Paul Lane
Jun 08, 2016 -

kristina broussard responded

Review update-Since this review, the team at the dealership went out of their way to turn this first experience around. We worked with several people who took ownership of the situation and made it right for us. In the end, we purchased this car because of the integrity and professionalism of the team we worked with. It was an experience for everyone involved and it was apparent that it wouldn't happen to anyone else in the future. Thank you.!

May 23, 2016

Bad service I had to call this place five different times before I could get an answer on how much longer my wife's car would be there for a airbag recall. And More

by Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ralph Labault
May 24, 2016 -

Burleson Honda responded

Hi Darrell, Thank you for your review. We are glad that you had a good experience buying your car. We are disappointed that your feelings about the service department are not similar. We aim to provide expert level service while also being transparent, efficient, and courteous. Would you please contact me when you have a chance so we can discuss this? Thank you, Victor Bernal, General Manager, vbernal@hondaofburleson.com

May 18, 2016

Great car buying experience. Mr Lane was excellent. For me hating the hassle of car buying, he shot it straight with me, no B.S., and gave help me close the deal of a lifetime on More

by Michael Harrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lane, Joey Zana
May 19, 2016 -

Burleson Honda responded

Michael, thanks for sharing your review! We're happy to know that Paul provided an excellent and straightforward purchasing experience for you. We appreciate your recommendation and look forward to seeing you in the future.

May 18, 2016

Great! We had a great experience with Clint Maldonado as our salesman, as well as with Brandon and Bryan in finance. Couldn't find the 2016 Honda Pilot that More

by Gibbs Family
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Maldonado
May 19, 2016 -

Burleson Honda responded

Thank you for your review! It's wonderful to hear that Clint helped make your purchase a smooth experience. Congratulations on your new Pilot! Thank you for your recommendation, and we hope to see you and your family again!

May 18, 2016

Honest and easy. Best new car buying experience!! I have purchased 10 new vehicles in the last 15 years and have dealt with numerous car salesmen. I've dealt with the "Big 3" and Toyota. This was my f More

by Michael Gibbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Maldonado
May 19, 2016 -

Burleson Honda responded

Michael, thanks for your review! It's fantastic to hear Honda and our dealership provided the best car purchasing experience you've had. We'll be sure to share your story with Clint and tell him to keep up the good work. We look forward to seeing you again!

May 17, 2016

2 years in a row! I just love Paul! This is my 2nd car I bought from Paul and each experience was great. He's not a pushy salesman and honest about everything. If I com More

by tyla.jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lane
May 18, 2016 -

Burleson Honda responded

What a great review! It is a pleasure to hear a returning customer, such as yourself, continues to have an excellent experience with our team. Paul will be very happy to hear your kind words. We greatly appreciate your business and look forward to seeing you again in the future.

May 12, 2016

Great Experience. With my wife, our experience at Honda of Burleson was great. Our salesman wasn't one to act like a "salesman." He was honest and straightforward wit More

by raddisonw13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilson, Paul Lane, TJ brewington
May 12, 2016 -

Burleson Honda responded

Thank you for taking the time to write your review! We're proud to hear Paul and our team provided an all-around informative and professional experience for you and your wife. We look forward to serving you again in the future.

May 09, 2016

Relaxed and informative The sales person I dealt with was Lisa Demay. This was not a high pressure type sales but was a very relaxed and informative discussion. She candidl More

by Lolany
Recommend Dealer
Yes
Employees Worked With
Lisa Demay, TJ brewington
May 09, 2016 -

Burleson Honda responded

Thank you for your review! It's great to hear that Lisa didn't put any pressure on you and provided a candid and friendly experience. We appreciate your recommendation and we're looking forward to assisting you again with your next car purchase.

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