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Burien Nissan

Burien, WA

2.9
118 Reviews

16042 1st Ave S

Burien, WA

98148

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Showing 118 reviews

November 11, 2021

Very courteous. Car was ready when they said it would be. Customer service is a high priority. More

by Sentra SR Turbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel - Service Dept, Daisy Ramirez
Nov 17, 2021 -

Burien Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 04, 2021

Bad service , car still under guarantee and they charge, they said service and dealer are separate has nothing to do with Nissan dealer. Spanish lady very rude. More

by Monykags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daisy Ramirez
November 03, 2021

NOT RECOMMENDED. a year ago i started bringing my car here and they were amazing BUT the last two times ive brought my car in including today... they have been awful. The last time i was here was a coupl More

by Crysss
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel
Nov 07, 2021 -

Burien Nissan responded

Crysss, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (206) 242-7070. We look forward to hearing from you.

October 31, 2021

It’s a good dealership and the people are friendly and do good work…HOWEVER without fail every time (and no I’m not exaggerating) I take my car in for maintenance it always takes 2 to 3 hours longer than the More

by Mac and Harvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
October 19, 2021

Thank you so much for your great service and your time, Thank you so much for your great service and your time, I would like to invite everyone there More

by Belachew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belachew,debbo, Oscar Contreras, George Nehme
Oct 22, 2021 -

Burien Nissan responded

Hi Belachew, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 30, 2021

Thank you for your amazing customer service Guadalupe Banuelos. Keep up it and viva la raza More

by Cali_baby_love_323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe Banuelos
Oct 02, 2021 -

Burien Nissan responded

Cali_baby_love_323, thank you for your kind review; we are happy to pass along your comments to the team here at Burien Nissan, Inc.!

September 17, 2021

Over 1 hour before car was pulled in. Also Dee Phillips was extremely condescending when I asked questions about what was taking so long and questioning it the charges on the invoice. Tax was computed inco More

by Cpayne1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dee Phillips
Sep 24, 2021 -

Burien Nissan responded

Cpayne1001, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (206) 242-7070 to speak to our manager directly.

September 08, 2021

Love itFaster and better Your guy service very Love it Faster and better Your guy service very fast Lady front desk she very nice , she know who she can gets Faster make customers happy day More

by Hao Hoang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel pardo, Daisy Ramirez
August 31, 2021

Service was great,fast and efficient. Friendly service with compassion. I would always return and work with Burien Nissan. Price estimate was not expensive and detailed reports More

by lynnwell81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Phillips
August 27, 2021

Thanks for the great service, Rachel Pardo is very friendly. More

by Yee.amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Pardo
Sep 05, 2021 -

Burien Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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