Burien Nissan

Very courteous. Car was ready when they said it would be. Customer service is a high priority. be. Customer service is a high priority. More

NOT RECOMMENDED. a year ago i started bringing my car here and they were amazing BUT the last two times ive brought my car in including today... they have been awful. The last time i was here was a coupl here and they were amazing BUT the last two times ive brought my car in including today... they have been awful. The last time i was here was a couple months ago and my advisor then was Fernanda and her attitude was everything but delightful, she was disrespectful and rude, after that i was like im not brining my car in again, to xxxx with dealing with people like that. I returned today because hey people deserve a second chance... WRONG ! today my advisor was Rachel , i had my appointment set at 7:30am my car was not brought into the shop until 8:10 , around 8:30 i notcied another customer waiting for her car, i saw the tech working on her car (instead of mine) i asked her what her apt time was she said 8:00. I Was in disbelief that her car was being worked on before mine, so i went and spoke to my advisor, her excuse was they are short staffed so he is working on both cars at the same time... (STILL DOES NOT EXPLAIN WHY HER CAR IS BEING WORKED ON BEFORE MINE!) she replied and said im going to talk to him, she did and he stopped working on the other car and finally started on mine! 9:10 AM,1 HOUR AND 40 Minutes later my car was finally done ! the other customers car was done at that time her appointment time was 1 hour later.... I WILL NOT BE COMING HERE AGAIN. Daisy Ramirez please get on these people because they are not doing their job correctly . feel free to contact me, but i wont be returning. More

Thank you so much for your great service and your time, Thank you so much for your great service and your time, I would like to invite everyone there Thank you so much for your great service and your time, I would like to invite everyone there More

Thank you for your amazing customer service Guadalupe Banuelos. Keep up it and viva la raza Banuelos. Keep up it and viva la raza More

Over 1 hour before car was pulled in. Also Dee Phillips was extremely condescending when I asked questions about what was taking so long and questioning it the charges on the invoice. Tax was computed inco was extremely condescending when I asked questions about what was taking so long and questioning it the charges on the invoice. Tax was computed incorrectly and I still don’t know what miscellaneous charges are. I will not bring my car to this dealer ever again. More