Burien Nissan
Burien, WA
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Over 1 hour before car was pulled in. Also Dee Phillips was extremely condescending when I asked questions about what was taking so long and questioning it the charges on the invoice. Tax was computed inco was extremely condescending when I asked questions about what was taking so long and questioning it the charges on the invoice. Tax was computed incorrectly and I still don’t know what miscellaneous charges are. I will not bring my car to this dealer ever again. More
Love itFaster and better Your guy service very Love it Faster and better Your guy service very fast Lady front desk she very nice , she know who she can gets Faster make customers happy day Love it Faster and better Your guy service very fast Lady front desk she very nice , she know who she can gets Faster make customers happy day Thank you very much More
Service was great,fast and efficient. Friendly service with compassion. I would always return and work with Burien Nissan. Price estimate was not expensive and detailed reports with compassion. I would always return and work with Burien Nissan. Price estimate was not expensive and detailed reports More
Vehicle is running SMOOTH!!! As long as you have DEE Vehicle is running SMOOTH!!! As long as you have DEE apart of your service team you will continue to have my family's business! GIVE HIM A RAISE! H Vehicle is running SMOOTH!!! As long as you have DEE apart of your service team you will continue to have my family's business! GIVE HIM A RAISE! He deserves it! More
Excellent customer service in the service department. Fixed my car and it was ready when they said it would be. This is the place to go if you need service on your car. You won’t be disappointed. Fixed my car and it was ready when they said it would be. This is the place to go if you need service on your car. You won’t be disappointed. More
Excellent! The staff there is totally awesome. I am always treated well. I was having the recall work done on my 2021 Rogue. Job well done. always treated well. I was having the recall work done on my 2021 Rogue. Job well done. More
Bad Experience with service advisor and new service manager. Will never go back!! They smile and are very friendly while they pick your pocket and perform service that you do not request. It is not e manager. Will never go back!! They smile and are very friendly while they pick your pocket and perform service that you do not request. It is not even a cross sell, but more like tacking on additional costs that while being legitimate charges, are not the service requested. They send an estimate via electronic notice for approval which tends to avoid personal explanation prior to conducting the add ons. A kind of bait and switch. Case in point charging $90 to replace a cabin filter which was not needed nor requested. The service manager listened to the complaint about adding this to a brake service request, but refused to honor discounts and/or provide any consideration for the confusion they created. They smile to your face...but...you should be aware and avoid this service department. More
Dee was very.friendly kind honestly genuine person ma ma Mia it was a real pleasure meeting him he is the kind of guy l would like to of had as my big brother through my school years and in the marines God Mia it was a real pleasure meeting him he is the kind of guy l would like to of had as my big brother through my school years and in the marines God Bless Him he is a good. Man !!!! More