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Burien Nissan

Burien, WA

Overview
Reviews
3.0
119 Reviews
Call Dealership (206) 242-7070

16042 1st Ave S

Burien, WA

98148

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Showing 119 reviews

May 18, 2022

Used to be great, but now they cheat and lie. I took m Frontier in for oil change. The inspection report is different and they do not list mechanic now. Try said my 4x4 needs front and rear dif More

by dkd9755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daisy Ramirez
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May 18, 2022 -

dkd9755 responded

Update: Valentia called me today. We talked at length and she apologized many times. She said this is not who we are, but care about their customers. They have always given me excellent service and I know they feel bad about this mix up. They have offered me a free detail, which has been scheduled. I'm very pleased with their quick response and concern to make things right. This is the excellent dealership that I know. I will definately continue to come here. They are very trustworthy and care about their customers.

May 18, 2022 -

dkd9755 responded

Burien Nissan service department is great. They're trustworthy, which is extremely important when getting your car serviced. They do excellent work and are fairly priced. I definately recommend them..

May 19, 2022 -

Burien Nissan responded

Dkd9755, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (206) 242-7070 to discuss this further.

April 28, 2022

I would not replace the door handle if I know the replaced one is black but my car is white. More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknow
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April 14, 2022

The worst car dealership you can go to! Service staff are liars about everything you wouldn’t even believe and just want as much money as they can possibly get from your wallet! I highly ad More

by Plantasianw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dee Philips, Daisy Ramirez
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Apr 16, 2022 -

Burien Nissan responded

Hi Plantasianw, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (206) 242-7070 to discuss this further.

April 09, 2022

There is a Great customer service. I came to change oil. Thank you Nissan of Burien! More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe
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March 27, 2022

The service department were very courteous and extremely helpful with getting me and my Versa on the road More

by gneffenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
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March 19, 2022

Daisy the service manager is awesome, always provide the best service, A completely and great service, I have been going for a long time , alway the best service you can get. More

by Nabeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
Report | Print
Mar 24, 2022 -

Burien Nissan responded

Hi Nabeel, we are very happy to have provided you with such a positive experience!

March 15, 2022

The solved the problem that my car had and some recommendations, thank you Guadalupe, very well attended… More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe banuelos
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March 09, 2022

Thank you ! !!!Service team at Burien Nissan always great customer service I wouldn't go anywhere else to service my vehicle. More

by RKAmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
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March 07, 2022

Great customer service; technician thoroughly inspected and made sure vehicle runs proper functions. Thank you Nissan More

by Darius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
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February 24, 2022

Good quick service as well as customer service. They also had coupons online that I was happy to use More

by mlik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe Banuelos
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