Burien Nissan

Their service department mistreats and takes advantage of their customers. I brought my car in for 4 hours of service. I got it back 9.5 hours later being told they did not have time to do everything. We mak their customers. I brought my car in for 4 hours of service. I got it back 9.5 hours later being told they did not have time to do everything. We make an appointment for next week, I get in my car and the dash is now lit up (it was not lit up when I brought it in). They tried to push the blame on me (who does not work on cars) and tell me that I am going to have to pay, again, for them to finish the job I already paid for. I do not recommend Burien Nissan's Service Center. More

Regina was super helpful and able to find us the pathfinder we wanted in our price point. pathfinder we wanted in our price point. More

Not pleased with check in procedures, wait times after making an appointment and condition/cleanliness of waiting area making an appointment and condition/cleanliness of waiting area More

Lost communication for a couple of days looking for status updates. Had a rental car and lost efficiency keeping the rental agreement up to date. status updates. Had a rental car and lost efficiency keeping the rental agreement up to date. More

If I could give a negative number I would three hours 20 minutes for an oil change minutes for an oil change More

Called parts to see if part was in stock, was told yes, so I said I’ll make appointment. Showed up at appointment and was told part was sold. so I said I’ll make appointment. Showed up at appointment and was told part was sold. More

Used to be great, but now they cheat and lie. I took m Frontier in for oil change. The inspection report is different and they do not list mechanic now. Try said my 4x4 needs front and rear dif I took m Frontier in for oil change. The inspection report is different and they do not list mechanic now. Try said my 4x4 needs front and rear differential check and service. Quote for over $500. Problem: my truck is a two wheel not a 4x4. They performed this work on my rear differential on my previous oil change 6 months ago. I've driven 800 miles from 6 month ago until now. WHAT IS GOING ON? More

The worst car dealership you can go to! Service staff are liars about everything you wouldn’t even believe and just want as much money as they can possibly get from your wallet! I highly ad Service staff are liars about everything you wouldn’t even believe and just want as much money as they can possibly get from your wallet! I highly advice checking other sources before you take it to them! Also ask for your original parts back so you know they actually did the job you paid them for! More