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Burien Nissan

Burien, WA

Overview
Reviews
2.8
112 Reviews
Call Dealership (206) 242-7070

16042 1st Ave S

Burien, WA

98148

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Showing 112 reviews

May 25, 2022

Lost communication for a couple of days looking for status updates. Had a rental car and lost efficiency keeping the rental agreement up to date. More

by User-3319a54cf4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
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May 28, 2022 -

Burien Nissan responded

Kalakula1, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2022

If I could give a negative number I would three hours 20 minutes for an oil change More

by Skbetourne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The whole dealer ship, Daisy Ramirez
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May 26, 2022 -

Burien Nissan responded

Skbetourne, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (206) 242-7070 to speak to our manager directly.

May 21, 2022

Called parts to see if part was in stock, was told yes, so I said I’ll make appointment. Showed up at appointment and was told part was sold. More

by Airshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daisy Ramirez
Report | Print
May 24, 2022 -

Burien Nissan responded

Airshelby, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (206) 242-7070 to discuss this further.

May 18, 2022

Used to be great, but now they cheat and lie. I took m Frontier in for oil change. The inspection report is different and they do not list mechanic now. Try said my 4x4 needs front and rear dif More

by dkd9755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daisy Ramirez
Report | Print
May 18, 2022 -

dkd9755 responded

Update: Valentia called me today. We talked at length and she apologized many times. She said this is not who we are, but care about their customers. They have always given me excellent service and I know they feel bad about this mix up. They have offered me a free detail, which has been scheduled. I'm very pleased with their quick response and concern to make things right. This is the excellent dealership that I know. I will definately continue to come here. They are very trustworthy and care about their customers.

May 18, 2022 -

dkd9755 responded

Burien Nissan service department is great. They're trustworthy, which is extremely important when getting your car serviced. They do excellent work and are fairly priced. I definately recommend them..

May 19, 2022 -

Burien Nissan responded

Dkd9755, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (206) 242-7070 to discuss this further.

April 28, 2022

I would not replace the door handle if I know the replaced one is black but my car is white. More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknow
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April 14, 2022

The worst car dealership you can go to! Service staff are liars about everything you wouldn’t even believe and just want as much money as they can possibly get from your wallet! I highly ad More

by Plantasianw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dee Philips, Daisy Ramirez
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Apr 16, 2022 -

Burien Nissan responded

Hi Plantasianw, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (206) 242-7070 to discuss this further.

April 09, 2022

There is a Great customer service. I came to change oil. Thank you Nissan of Burien! More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe
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March 27, 2022

The service department were very courteous and extremely helpful with getting me and my Versa on the road More

by gneffenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
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March 19, 2022

Daisy the service manager is awesome, always provide the best service, A completely and great service, I have been going for a long time , alway the best service you can get. More

by Nabeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
Report | Print
Mar 24, 2022 -

Burien Nissan responded

Hi Nabeel, we are very happy to have provided you with such a positive experience!

March 15, 2022

The solved the problem that my car had and some recommendations, thank you Guadalupe, very well attended… More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe banuelos
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