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Burien Nissan

Burien, WA

2.5
115 Reviews

16042 1st Ave S

Burien, WA

98148

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Showing 115 reviews

July 20, 2023

Horrible customer service, loose my business and will tell family and friends. Service person and manager don’t know what customer service is !!! Terrible More

by mercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel pardo, Daisy Ramirez
April 12, 2023

Very easy to make an appointment; was checked in right away. Took longer than expected but otherwise good service. More

by barentru
Recommend Dealer
Yes
Employees Worked With
Valentina, Daisy Ramirez
March 27, 2023

Tardan mucho tiempo haciendo un servicio tenía mi cita a las 11 y salí a las 2 More

by anthonylopezramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daisy Ramirez
Apr 02, 2023 -

Burien Nissan responded

Gracias Anthony por traer esto a nuestra atención. Usaremos sus comentarios para refinar nuestros esfuerzos y garantizar que este problema no vuelva a ocurrir.

March 22, 2023

Major ripoff, or at least attempted ripoff. Our 2011 Nissan Leaf, which we bought elsewhere, has been super reliable, but started having some intermittent charging problems that our wonderful W More

by West Seattle Nissan Leaf driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Mar 24, 2023 -

Burien Nissan responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (206) 242-7070 to discuss this further.

March 10, 2023

Is a great dealership the staff delivery a great customer service especially Valentina and Krista both of them were great. More

by Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentins and Krista
Mar 12, 2023 -

Burien Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

February 22, 2023

Just the Time for Oil change take more 4 hours that is unreal Never go back again More

by Paco Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Feb 25, 2023 -

Burien Nissan responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (206) 242-7070.

Feb 27, 2023 -

Paco Ramos responded

I don't think it's fair to make an appointment and wait 2 hours and my vehicle isn't even inside the shop someone (Customer) wanted to go she told me, I already had 4 hours since noon. So why make an appointment if they don't respect your time, I decided to take my car and find another place simple, besides that is not the first time Thank you

December 25, 2022

Low pressure sales. Very accommodating. Car was clean and condition was excellent. Sales person Cindy Gonzalez was very helpful and Oscar negotiated the deal fairly. More

by percyespinosa5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cindy Gonzalez, Oscar Contreras
December 13, 2022

Friendly, fast, efficient, great service and not pushy at all, I recommend. Krysta was very good More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysta Javalera
November 22, 2022

The service all around was very good and they kept me up on updates was really nice five star rating More

by graylandmanney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
October 30, 2022

I'm very please with the services and the perso al are experience with the client More

by marthavasquez27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Ramirez
Nov 02, 2022 -

Burien Nissan responded

Hi Marthavasquez27, thank you so much for your positive comments about Burien Nissan, Inc.!

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