Burien Nissan

The Service Team were great to work with. John in particular was thorough attentive and provided recommendations on what the Rouge vehicle needed now and what to do, for later consideration. John in particular was thorough attentive and provided recommendations on what the Rouge vehicle needed now and what to do, for later consideration. I trust these guys and will continue to have my car serviced at Burien Nissan. More

DO NOT BUY ANYTHING FROM THIS Dealer! !!!! We bought a car from them 2 months ago and it has been a nightmare ever since. The service dept head is clueless about anything car related and y !!!! We bought a car from them 2 months ago and it has been a nightmare ever since. The service dept head is clueless about anything car related and you can't get the correct paperwork for anything related to the car we bought. Do not buy even a paperclip from these people. They never answer any emails we have sent or voice messages we leave. Now we have a car with to smog or plates because they have sent in he money for the docs for the car. A JOKE More

I don’t often give one star reviews but this one is deserved. Dealer does not stand behind its vehicles sold and does nothing for you after the sale, unless required by law. Poor customer support. deserved. Dealer does not stand behind its vehicles sold and does nothing for you after the sale, unless required by law. Poor customer support. More

False promises, lies and deceit. The absolute worst buying experience in 4o years. Purchased a Chev Silverado for $40k and was told it had been inspected and all was good. Absolut The absolute worst buying experience in 4o years. Purchased a Chev Silverado for $40k and was told it had been inspected and all was good. Absolutely not the case. Promised work that they then refused to complete and then touched up my red truck with what appears to be orange fingernail polish. STAY CLEAR . More

Wow another miracle Burien Nissan did for me. I called Wed Oct 11 2023 Andrea talked w/ me for 20minutes maybe 30minutes later “you got the car”. Wow! The Manager Mike Chong, Finance Manager Albi I called Wed Oct 11 2023 Andrea talked w/ me for 20minutes maybe 30minutes later “you got the car”. Wow! The Manager Mike Chong, Finance Manager Albino Gutiercez and Cindy Gonzalez w Andrea the Internet Director made a big dream come true…. More

The Sales Team is great to work with, however, NEVER go to this service department. I've used them three times, and all three times they said they completed work they didn't do (i.e. replace windshield wip to this service department. I've used them three times, and all three times they said they completed work they didn't do (i.e. replace windshield wiper blades, rotate tires, change the oil). Daisy Ramirez is the Service Manager, and the entire team outside of the service department say she's the issue with this location and it's so bad they won't even take their own cars there, and they've even said "you'd be better off changing your own oil than taking it here - it's terrible." More

Skipped basic inspection, including brakes - but claimed they did. Showed brakes were “GOOD” in inspection but took to another shop which found they were <2mm they did. Showed brakes were “GOOD” in inspection but took to another shop which found they were <2mm More

Horrible customer service, loose my business and will tell family and friends. Service person and manager don’t know what customer service is !!! Terrible tell family and friends. Service person and manager don’t know what customer service is !!! Terrible More

Very easy to make an appointment; was checked in right away. Took longer than expected but otherwise good service. away. Took longer than expected but otherwise good service. More