Burdick Hyundai
Cicero, NY
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321 Reviews of Burdick Hyundai
"Free" Extended Warranty The customer service representative I dealt with was cordial. However, he tried to "trick" me into purchasing a $2,000 warranty, claiming it was inclu The customer service representative I dealt with was cordial. However, he tried to "trick" me into purchasing a $2,000 warranty, claiming it was included for free. It was only after I mentioned that the MSRP of the vehicle was $7,000 less than he was quoting us that he revealed it was due to the warranty he had just told us was added for free. As a frugal young adult, fortunately I spotted the discrepancy, and my husband and I asked for the break down of the final amount. I then declined the $2,000 additional payment for the "free" extended warranty, adding quite a bit of time to our time spent at the dealership. I would suggest for the future that this dealership is more straightforward with their customers. More
Dan Weishaar Tim was very helpful and not pushy. Other people in the sales office were very nice also. I didn't get my amazon card for my test drive. I do not k Tim was very helpful and not pushy. Other people in the sales office were very nice also. I didn't get my amazon card for my test drive. I do not know how long this takes. More
Satisfaction I found the salesman, David Alexander , very informative and helpful to me as I am leasing for the first time and am a retiree and have to live withi I found the salesman, David Alexander , very informative and helpful to me as I am leasing for the first time and am a retiree and have to live within my means. More
Hyundai Elantra Purchase Jon was excellent to work with. He clearly presented all the Elantra's options and gave me plenty of time and information to thoroughly consider my pu Jon was excellent to work with. He clearly presented all the Elantra's options and gave me plenty of time and information to thoroughly consider my purchase. More
My experience at Burdick Hyundai This is the third vehicle I have purchased from this dealership. I continue to return because of the very professional and respectful way the staff tr This is the third vehicle I have purchased from this dealership. I continue to return because of the very professional and respectful way the staff treats their customers. I will continue to work with Burdick Hyundai in the future and recommend them to anyone that is interested in purchasing a vehicle. More
Tucson purchased Car buying it's never a fun or easy process, this was the least painful vehicle purchase. It was minimal ping-ponging back-and-forth to and from the m Car buying it's never a fun or easy process, this was the least painful vehicle purchase. It was minimal ping-ponging back-and-forth to and from the manager. I got more from my trade here although it wasn't as much as KBB said my car was worth. More
Keep coming back This is the third time I have purchased from Burdick and this is after going to another dealership. Burdick has always been professional, friendly and This is the third time I have purchased from Burdick and this is after going to another dealership. Burdick has always been professional, friendly and accommodating. More
Great place to do business! I have been looking at different car deals in the marketplace and am very pleased with the deal and personnel interaction. I personally met with the o I have been looking at different car deals in the marketplace and am very pleased with the deal and personnel interaction. I personally met with the owner and thanked me for my business. More
First time buyer, great experience! This was my first time purchasing/leasing a car so I had no idea what to expect but the experience I had was great. Jon was very helpful and friendly. This was my first time purchasing/leasing a car so I had no idea what to expect but the experience I had was great. Jon was very helpful and friendly. He answered all my questions the day I came to buy my car and when I picked it up. I had my grandfather come along with me and he can be a tough negotiator but Jon handled like a champ. I couldn't be more pleased with my first buying experience and I am so happy with my car! More
Review My mother recommended this dealership and our salesperson, Eric Calkins. My father is also a long time Hyundai driver and a repeat burdick Hyundai cus My mother recommended this dealership and our salesperson, Eric Calkins. My father is also a long time Hyundai driver and a repeat burdick Hyundai customer. Eric was absolutely fantastic. He was thorough, understanding, and tended to all of our needs and questions during our purchase experience. He followed up after the purchase to make sure everything was going well, and he seemed as if he truly cared about getting me and my father into cars that would keep us safe and happy. I couldn't have asked for a better salesperson, he went above and beyond for us and his dedication is admirable. I would highly recommend both Burdick Hyundai and Eric to any people looking to buy/lease a vehicle. I am beyond pleased with my experience, and plan on returning after my lease is up. More