442 Reviews of Bulldog Kia - Service Center
Salesman Made Promises Dealership Won't Honor My wife and I bought a new Sedona just under a year ago. At the time of the sale we were told we would get oil changes and tire rotations for two year My wife and I bought a new Sedona just under a year ago. At the time of the sale we were told we would get oil changes and tire rotations for two years. We were also told we would receive key replacement for a year. Today my wife went to get the vehicle serviced and the service department told her they could no longer honer the free service. Luckily she had a coupon for filling out the service review from an earlier trip. I called Seth. Seth took my complaint to the owner (David) Seth said that they only do four free oil changes and tire rotations and that our paperwork states that. He also said we don't have key replacement even though the salesman stated we did. He said it doesn't matter what the salesperson says at the time of the sale as long as it isn't in writing they won't honor it. We were told that free service for two years and free key replace for a year are perks for buying from them. It seems the only perks are don't listen to their employee (salesperson) and make sure everything is in writing even if it is 9:00 pm and you are the last customer of the day. In short the only perk of buying from Bulldog Kia is buyer beware. This is the third new Kia and last vehicle we will purchase from here. The salesperson isn't my employee he is their employee. They should stand behind what he says. If this is the #1 Kia Dealer in the US there must be some really terrible Kia dealers out there. More
Service Great service and very quick. Danielle kept me informed on all updates for my car. And have to give Dustin Smith is a great tech. Great service and very quick. Danielle kept me informed on all updates for my car. And have to give Dustin Smith is a great tech. More
It was alright , as usual, went to get my car serviced, I liked the way we were walked out to the car, I do think the prices are to high, and the service time from s , as usual, went to get my car serviced, I liked the way we were walked out to the car, I do think the prices are to high, and the service time from start to finish should be less than 1 and a half to 2 hours especially when we make appointments but the service tech was really nice More
Great service I found Bulldog Kia to give great service at a reasonable price. Easy to make an appointment which is confirmed by Kia prior to the appointment time. I found Bulldog Kia to give great service at a reasonable price. Easy to make an appointment which is confirmed by Kia prior to the appointment time. Staff provide a comfortable waiting area with amenities. Service staff provide a realistic wait time and explain what is needed before, during and after the service is provided. More
Awesome customer service with Ryan and service! This was my first visit and the customer service was awesome. Ryan was my contact and the service was an amazing experience! Thanks so much! This was my first visit and the customer service was awesome. Ryan was my contact and the service was an amazing experience! Thanks so much! More
Great service experience! My service experience was amazing! The technician kept me informed about my car and was very nice to work with. The waiting area was clean and had acc My service experience was amazing! The technician kept me informed about my car and was very nice to work with. The waiting area was clean and had access to refreshments and a comfortable place to it. I never hesitate to schedule my service at Bulldog Kia! More
Awesome customer service Bulldawg Kia has awesome customer service. I took my car in for oil change and tire rotation, they checked everything out. Connor called me to let me Bulldawg Kia has awesome customer service. I took my car in for oil change and tire rotation, they checked everything out. Connor called me to let me know everything they found. I decided that I wanted part of the repairs done then and they were able to do them same day in just a couple of hours. They were very informative without being pushy. When I checked out Ryan was friendly and concise and walked me to my car. It was a great experience and I would highly recommend them! More
Consistent efficiency and competence. I’m currently enjoying my 3rd & 4th KIA products. With that being said, I’ve been and will continue to be a longtime customer. Danielle in service i I’m currently enjoying my 3rd & 4th KIA products. With that being said, I’ve been and will continue to be a longtime customer. Danielle in service is always eager to see me along with Beau. They appreciate my loyalty and treat me as a priority. Their staff and abilities are what is providing me with an estimated accumulation of nearly a half million trouble-free miles! More
Amazing staff and dealership in general! Friendly and fast! Outstanding service and very professional. I would recommend them to anyone who needs to have a c staff and dealership in general! Friendly and fast! Outstanding service and very professional. I would recommend them to anyone who needs to have a car serviced or needs to purchase one More
Love my Kia. Love Bulldog. I was immediately approached by the service rep and greeted by name. Within 15 minutes I was given recommendations for what the car needed, but was n I was immediately approached by the service rep and greeted by name. Within 15 minutes I was given recommendations for what the car needed, but was never badgered on an upsale. I told them to let me think about it. Even though they were finished with the oil change, and about to give my car back to me, i told them to do certain things for the car, They did without any issues and still got my car back to me in less than an hour. More