Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
443 Reviews of Bulldog Kia - Service Center
Sort by
June 02, 2025
Very Disappointing Experience – Poor Service and Communication I recently had a terrible experience at Bulldog Kia. I purchased four new tires from them, and while they were installed correctly, Communication I recently had a terrible experience at Bulldog Kia. I purchased four new tires from them, and while they were installed correctly, things quickly went downhill from there. After the installation, I was told they couldn’t balance the tires because their lift was broken. I was assured they’d follow up the next week once it was fixed, so I made an appointment. When I returned for the follow-up, I was told the lift was still broken. No apologies, just an attempt to reschedule. I agreed to come back a third time, this time also for a service recall, hoping everything would finally be sorted out. After hours of waiting for the recall to be completed, I was informed yet again that the lift was still broken. This was beyond frustrating. I attempted to contact the manager and left them a voicemail, but my call was never returned. At this point, I decided I was done. I took my car elsewhere to get the tires balanced, and I’ll never do business with this dealership again. Terrible communication, no accountability, and just an all-around waste of time. Avoid this place if you value your time and expect basic customer service. More
by jason.beitzel
Employees Worked With
April 14, 2025
Called and scheduled a Kia recall appointment. I was quite specific as to which recall my vehicle qualified for. After driving 30 minutes to get there, I was told that the part was not available. I was quite specific as to which recall my vehicle qualified for. After driving 30 minutes to get there, I was told that the part was not available. Told to call Parts in several days to confirm that the part was in. Totally unsatisfactory — why did I bother to schedule the appointment when the part was not in stock? More
by rwjudy48
Employees Worked With
Leya Robinson
July 26, 2024
Great experience, the staff was very knowledgeable, helpful and friendly. Would absolutely recommend to all our family and friends. helpful and friendly. Would absolutely recommend to all our family and friends. More
by Ktodriff
Employees Worked With
Other Employees :
James Hammond
February 07, 2024
James was very professional everyone was very nice the place was very clean and organized I love my car place was very clean and organized I love my car More
by janicemitchell5018
October 20, 2022
Mr. Beau -excellent customer service and comfortable waiting area. Mr. Beau keep me updated. K. Conway waiting area. Mr. Beau keep me updated. K. Conway More
by K. Conway
Employees Worked With
July 31, 2021
I wouldn't let these people service my bicycle. Between 4 trips of back and forth they charged me almost $2,000 and said the issue was fixed. Never was. I had to keep going back and they still didn't fix it. trips of back and forth they charged me almost $2,000 and said the issue was fixed. Never was. I had to keep going back and they still didn't fix it. A independent mechanic fixed it, ONLY NEEDED NEW COIL PACKS. More
by donburroughsjr
Employees Worked With
Other Employees :
Ryan Oldham, William Horne, Darryl Harrison, Tony Williams, Dani Burgess, Charles Russell
March 08, 2021
Great service everyone is professional fast and does really good work. They check everything and let you know when there is something else that needs to be done to prevent further problems. Awesome ev really good work. They check everything and let you know when there is something else that needs to be done to prevent further problems. Awesome everytime. More
by Jboe134
Employees Worked With
December 12, 2020
Wonderful service as always! Quick greeting and they worked us in a little earlier than our appointment. Service w/ a smile! Highly recommend Bulldog Kia!! worked us in a little earlier than our appointment. Service w/ a smile! Highly recommend Bulldog Kia!! More
by Cblb1996@gmail.com
Employees Worked With
September 18, 2020
Bulldog Kia is a blessing to have in the Athens area. They provide amazing service, dependable products, a great value, and so much more. I have spent a lot of time in the dealership (bought 4 cars) an They provide amazing service, dependable products, a great value, and so much more. I have spent a lot of time in the dealership (bought 4 cars) and have had the opportunity to observe them over many years. I sit in the showroom while my car gets services and have seen how they treat all people equally. They are kind, compassionate, and honest. They are also hard working. I have been in other dealerships over my life and have never seen anything that comes close. These are genuine people, not sales people. More
by Mindyphouse1
September 03, 2020
I recently had an issue with my car. I called on a Thursday afternoon. The service department had me an appointment the next day. I arrived and was greeted at my car. It was fixed in about an hour. Thursday afternoon. The service department had me an appointment the next day. I arrived and was greeted at my car. It was fixed in about an hour. The service guys in Athens GA are always smiling, kind and eager to help. Thank you for your service. More
by loriwilsonl
