Buick GMC of Watertown

You don't feel like a 'CUSTOMER', but like a 'FRIEND' In on time and out in a 'JIFFY' The most caring and polite staff I have ever dealt with. Really professional service and sales people, who CARE about In on time and out in a 'JIFFY' The most caring and polite staff I have ever dealt with. Really professional service and sales people, who CARE about their customers. Actually you don't feel like a 'CUSTOMER', but like a 'FRIEND' Ron DeLorenzo More

Great people at this dealership Our salesperson and the rest of the staff went above and beyond to help us lease the truck that my son wanted. I would recommend the dealership to all Our salesperson and the rest of the staff went above and beyond to help us lease the truck that my son wanted. I would recommend the dealership to all my family and friends and a special thanks to TJ our salesperson. More

Oil Change Very pleasant atmosphere,and it didn't take long to get my car back from being serviced. As soon as I walked in the door, 2 agents at the desk ackno Very pleasant atmosphere,and it didn't take long to get my car back from being serviced. As soon as I walked in the door, 2 agents at the desk acknowledged me. They took my keys, checked my mileage and then i went to the waiting room. I took some work calls and next thing I know my car was ready. In and out very quickly, I was very satisfied. More

Fast and Great Service As soon as I walked in the door, all 3 agents at the desk said good morning and acknowledged me. They took my keys, checked my mileage and then i wen As soon as I walked in the door, all 3 agents at the desk said good morning and acknowledged me. They took my keys, checked my mileage and then i went to the waiting room. I took some work calls and next thing I know my car was ready. In and out very quickly, I was very satisfied. More

Great experience I would recommend this dealership to all my friends. Terri was our salesman and he was outstanding. Kyle came over and introduced himself. We had f I would recommend this dealership to all my friends. Terri was our salesman and he was outstanding. Kyle came over and introduced himself. We had friends that worked with him and had told us to go here. Ed the finance man was great. Everyone explained every step . We traded in our Jeep and got a great deal. More

Horrible experience This dealership sold me a lemon. The car was burning oil a month after I bought it and when I brought the car back to have it looked at they tried to This dealership sold me a lemon. The car was burning oil a month after I bought it and when I brought the car back to have it looked at they tried to charge me just to diagnose it! I took it elsewhere and it was a $3000 fix. A couple months later I needed brakes, calipers, and rotors, which I was told were fine during the negotiations. They were very friendly when I was buying the car, but as soon as I even called about service they were rude and unhelpful. I don't even have the car anymore and I'm still paying for it. More