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Buick GMC of Watertown

Watertown, CT

3.8
48 Reviews

715 Straits Turnpike

Watertown, CT

06795

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Showing 48 reviews

December 11, 2019

Very Pleased With Everyone I Have Encountered Starting with Colleen who was extremely professional, friendly and respectful. Next is Kyle, whom I've yet to meet in person. He was very helpful over More

by Gene Gaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Manson, Kyle, Colleen
December 02, 2019

Second time buyer, it only got better. My third Terrain and second from Watertown/Ingersoll. Did pricing on-line with every GMC dealer in CT, and buy far they were the best price and easie More

by Ray G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter, Stephen
December 01, 2019

I highly recommend Ingersoll buick Watertown Peter my I highly recommend Ingersoll buick Watertown Peter my salesman has been very helpful he was able to find a vehicle with all the options I was looking More

by Alanoblon
Recommend Dealer
Yes
Employees Worked With
Peter sales,Jeff in service, Kyle
November 30, 2019

I highly recommend this dealership if your purchasing a new vehicle. They are easy to deal with and are always committed to giving you the best deal possible. More

by FCalzone
Recommend Dealer
Yes
Employees Worked With
Pete Micalizzi
November 29, 2019

Honesty no bait and switch I live no where near this dealership, but I have intentionally driven way out of my way to do business with them. The GMC Dealers closer to me have ne More

by MartyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Micalizzi, Stephen Zehring
November 21, 2019

Horrible Service Department (again!) There was some mix-up with trying to schedule an appointment due to lack of communication (part needed to be painted ahead of time), so appointment wa More

by fusco82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff (auto tech) and Ian (service desk)
August 27, 2019

Embarrassing dealership First time car buyer and I couldn’t be more disappointed. The car I liked at first, but a month after I purchased it I discovered it had an active rec More

by ibexjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt and Kyle
March 14, 2019

Poor Service Center!! I unfortunately, have had numerous "poor service" situations over the course of the last 6-7 years with this dealership. Their sales team/people are More

by ericj11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of names
February 05, 2019

Sales DEPARTMENT / Stacy Terrance and the rest of the team I had the opportunity today to call Ingersoll GMC Watertown Ct with a huge problem. I leased my GMC in New York two years ago and then moved here t More

by satisfied customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy
December 06, 2018

Poor Dealership Experience My wife and I wanted to trade in her Buick Verano for a SUV. We had specific needs because we have grandkids and visited Buick GMC of Watertown and de More

by Kjohnson988
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Won’t publicly embarrass individuals