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Buick GMC of Watertown

Watertown, CT

3.9
49 Reviews

715 Straits Turnpike

Watertown, CT

06795

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Showing 49 reviews

April 06, 2023

They don't make you wait any longer then is necessary and they have a great waiting room with fresh coffee while you are there More

by Mikefromct1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zehring, Matt Burkes
March 15, 2023

Great guys here. They care and are very open and honest about how they do business. Terrance, Aaron, Joe, and Bryan were all great! More

by Doc3053
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Burkes
December 28, 2022

Great customer service. Bought a car there and would recommend the folks to anyone looking to buy a car. More

by Satisfied Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Terrace
December 28, 2022

My family drove two hours from RI to buy our new GMC truck at Ingersoll. The price was excellent and the service was outstanding. Kyle, the GM of the dealership greets you when you arrive and even puts More

by Vernonlawrence
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle and Terence
March 31, 2022

I Always receive outstanding customer service every time I go to the dealership. It’s the best dealership I’ve ever been associated with. More

by JamieMoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Zehring, Matt Burkes
January 14, 2022

Jeff, the service manager, was very efficient, very knowledgeable, I personally love my Buick envision I love their service department, and that is why we/ I keep purchasing a Buick automobile… More

by pats639
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff service manager
January 03, 2022

Either your mechanic or detailer stepped on my after market side skirt drivers side and cracked it and didn't mention a word about it so I discovered this a few days after picking up my vehicle. More

by GPATTERSON
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian
August 08, 2021

I had the best experience with the purchase of my 2018 Buick Cascada at this dealership. Terrence Stark was the sales person that I dealt with and he was extremely professional in helping us. This is a sm More

by theboss825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Stark, Ray, Kyle and Peter
June 14, 2021

the service managers are knowledgeable and do not push unnecessary service on customers. they explain the. costs in advance and are done when they say they will be More

by fred6398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
October 14, 2020

The worst dealership ever they took my deposit made me wait for 2 days and called me back with lies that the car needed 7 thousand dollars in parts and they wanted more money from me ,, 2 hours later car More

by juanaguirre947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrance
2
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