Buick GMC of Watertown
Watertown, CT
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I Always receive outstanding customer service every time I go to the dealership. It’s the best dealership I’ve ever been associated with. I go to the dealership. It’s the best dealership I’ve ever been associated with. More
Jeff, the service manager, was very efficient, very knowledgeable, I personally love my Buick envision I love their service department, and that is why we/ I keep purchasing a Buick automobile… knowledgeable, I personally love my Buick envision I love their service department, and that is why we/ I keep purchasing a Buick automobile… More
Either your mechanic or detailer stepped on my after market side skirt drivers side and cracked it and didn't mention a word about it so I discovered this a few days after picking up my vehicle. market side skirt drivers side and cracked it and didn't mention a word about it so I discovered this a few days after picking up my vehicle. More
I had the best experience with the purchase of my 2018 Buick Cascada at this dealership. Terrence Stark was the sales person that I dealt with and he was extremely professional in helping us. This is a sm Buick Cascada at this dealership. Terrence Stark was the sales person that I dealt with and he was extremely professional in helping us. This is a small dealership which everyone that works there are like family, I would not hesitate in recommending this dealership to friends and family. More
the service managers are knowledgeable and do not push unnecessary service on customers. they explain the. costs in advance and are done when they say they will be unnecessary service on customers. they explain the. costs in advance and are done when they say they will be More
The worst dealership ever they took my deposit made me wait for 2 days and called me back with lies that the car needed 7 thousand dollars in parts and they wanted more money from me ,, 2 hours later car wait for 2 days and called me back with lies that the car needed 7 thousand dollars in parts and they wanted more money from me ,, 2 hours later car in up on website from 33 to 36 thousand , this is disgusting I wanted this car I gave full asking price and they told me car was garbage so they can put it up on a higher price ,what an xxxxxxxx More
I highly recommend Buick GMC of Watertown.Our salesman Kyle was very professional and friendly. Kyle made everything stress free and fun. They had the right car at the right time.I love my new car. Kyle t Kyle was very professional and friendly. Kyle made everything stress free and fun. They had the right car at the right time.I love my new car. Kyle thank you for everything and David says Hi! More
Very Pleased With Everyone I Have Encountered Starting with Colleen who was extremely professional, friendly and respectful. Next is Kyle, whom I've yet to meet in person. He was very helpful over Starting with Colleen who was extremely professional, friendly and respectful. Next is Kyle, whom I've yet to meet in person. He was very helpful over the phone and upon learning i'd be coming in on Sunday , his day off, he assigned me to Mark Manson. I found Mark to be extremely knowledgeable of the product, very friendly, professional and accommodating. He was shadowed by a gentleman named Zakir who I also found was very friendly. On a scale of one to ten I would give Ingersoll Automotive an eleven!! I am Very pleased with the entire operation! -Eugene Gaddy More
Second time buyer, it only got better. My third Terrain and second from Watertown/Ingersoll. Did pricing on-line with every GMC dealer in CT, and buy far they were the best price and easie My third Terrain and second from Watertown/Ingersoll. Did pricing on-line with every GMC dealer in CT, and buy far they were the best price and easiest to work with. Stephen (sales manager) and Peter (sales person) were always professional and prompt, no pressure. I do not reside near the dealer and everything was done on-line, and only made visit to pick up the vehicle and return previous lease. Buy or lease from Watertown and have the vehicle serviced locally. Well worth the one time drive to Watertown! More