Back

Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

Sort by
August 10, 2021

Great service and very efficient, Abner really went above and beyond to resolve my issues. Very pleased with my experience and really happy that my car is back to normal. More

by EAAP0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner Reyes
Aug 18, 2021 -

Buick GMC of North Miami responded

Hello EAAP0805 for letting us know that you received great service which was very efficient and that Abner really went above and beyond to resolve all your vehicle's issues. Good to know that your vehicle is back to running well following servicing!

August 10, 2021

Excelencia. Trato amable. Uno sale verdaderamente satisfecho del dealer. La experiencia y el servicio son maravillosos. Profesionalidad y trabajo en equipo son su especialidad. Gracias.... More

by DRRLCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Aug 18, 2021 -

Buick GMC of North Miami responded

Hola DRRLCH. Gracias por hacernos saber que recibió un excelente y amable trato de un equipo profesional. Apreciamos su negocio y esperamos verlo de nuevo en el futuro!

August 06, 2021

I arrived at service area and was greeted promptly and courteously. Informed the service writer what I wanted and was taken care of. Thank you More

by HARDENM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania ADARO Service writer *****, Mike Andreu
Aug 18, 2021 -

Buick GMC of North Miami responded

Thank you HARDENM3 for this 5-star feedback about your recent visit to our service department when you were greeted promptly and courteously. We appreciate your recommendation and your business!

August 06, 2021

The service was done on schedule and completed. The service person was happy to receive me and my allotted time was held opened even though I was more than a few minutes late. More

by SERGEANTMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. DoReen
Aug 18, 2021 -

Buick GMC of North Miami responded

Thanks, SERGEANTMARSHALL for letting us know that during your recent visit, the servicing was done on schedule and completed on time despite the fact that you were a bit late.

August 03, 2021

Awesome staff!! Friendly and took care of my car with a sense of urgency. Communication was awesome and detailed. Professional and friendly. Great people with a friendly smile More

by SHAKISHACAREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Knittel, Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Aug 04, 2021 -

Buick GMC of North Miami responded

Thanks, SHAKISHACAREWS for a 5-star review of our awesome staff that took care of you with a sense of urgency, was professional, friendly, and provided detailed communication. We appreciate your review and look forward to seeing you again in the future!

August 03, 2021

Doreen is The Greatest Service Person I've ever been associated with in my many years of automobile Service, She makes thing so Smooth, The Bes Service Department in Miami Dade County! More

by Fancy Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Aug 04, 2021 -

Buick GMC of North Miami responded

Hello Fancy Nancy and thanks for letting us know that Doreen is the greatest service person you've ever been associated with! We appreciate your feedback and your business!

August 03, 2021

I have been going to this dealership during four years and I never had issues until the last time that was on 07/15/21 in the morning. That day I had a scheduled appointment and it took more than 2 hours More

by JGUI66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abner Reyes and Manager on duty
Aug 04, 2021 -

Buick GMC of North Miami responded

Hello JGU166 and thank you for taking the time to make us aware of your recent experience with our Service Department and some concerns regarding the length of time taken for an oil change and tire rotation. Your review indicates that you question whether the tire rotation was done as you had marked the tires prior to the appointment. Upon questioning the agent and manager, your monies were returned to you however, questions remain as to the honest quality of the services you received. We are known for our integrity and the high caliber of services we provide to all our customers. I hope you will grant me the opportunity to work with you directly to determine how we can regain your trust, move forward in a productive manner, and retain your business. I hope to hear from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

August 03, 2021

Doreen at the front desk was very welcoming and the service I received was affordable which is always a plus. My only minor complaint is I wish they had a TV in the waiting room More

by foredimples529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen
Aug 04, 2021 -

Buick GMC of North Miami responded

Thank you foredimples529 for this 5-star review of your recent visit to our Service Department when Doreen was very welcoming and the services provided were affordable. Your comment about placing a television in the waiting room will be given serious consideration as part of our ongoing efforts to improve the services provided to our customers. We appreciate your feedback and your business!

August 02, 2021

Made an appointment for cooling system service on my SUV. I was quoted over the phone $169.00. When I got to Lehman GMC I received the bait and switch. The service writer (a female) was committed to raisi More

by David M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Estephania
Aug 03, 2021 -

Buick GMC of North Miami responded

Thank you David M for letting us know about this negative experience with our Service Department regarding the charges for servicing the cooling system on your SUV. I will be looking into why the quoted charges were changed for the services. However, in the interim timeframe, I would like the opportunity to work directly with you to get additional clarification about your experience. We want all our customers to have positive experiences. Please contact me so we can explore what may have caused these changes in prices and how we can regain your trust and retain your business. I look forward to hearing from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

July 30, 2021

Great service department. Doreen is very knowledgeable and makes sure I am kept up to date on what service my car needs. The work is always done professionally More

by EDON56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen
Aug 04, 2021 -

Buick GMC of North Miami responded

Thank you EDON56 for the 5-star review of our great service department and for letting us know that Doreen is very knowledgeable and keeps you up to date on services required by your car! We appreciate your review and your business!

...
36