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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
376 Reviews

376 Reviews of Lehman Buick GMC - Service Center

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December 25, 2021

Had to go back 2x fir same probkem iffered to charge 12 to replace remote battery..highway robbe4y. More

by Bestmoma18
Recommend Dealer
No
Employees Worked With
Dont knkw names
Report | Print
Dec 27, 2021 -

Buick GMC of North Miami responded

Hello Bestmoma18 for this review of your recent visit to our Service Department. We strive to provide the best services possible to all our customers and apologize that your visit was not a positive one. I would like to connect with you to further explore the specifics of this visit if you are interested in doing so and look forward to hearing from you so we can work together to resolve your concerns promptly. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 22, 2021

Lehman great place to take your car for service. Friendly people professional and great costumer More

by MARIAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner
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Dec 27, 2021 -

Buick GMC of North Miami responded

Thank you MARIAMA for this great review of the friendly, professional people and great customer service provided during your recent visit to our Service Department!

December 21, 2021

Employees and staff are very friendly and courteous and punctual and have no hesitation in referring friends or family member to your business . More

by PAULAH55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Buick GMC of North Miami responded

Thank you PAULAH55 for this review and for letting us know that the employees and staff wee very friendly, courteous and punctual during your recent visit to our Service Department. We appreciate your recommendation, your business and look forward to seeing you next time!

December 13, 2021

Convenient location and great service. Short wait times and very thorough while explaining the services More

by BIMINIFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner reyes
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Dec 18, 2021 -

Buick GMC of North Miami responded

Thank you BIINIFISH for this 5-star review of the short wait times and very thorough services you've received from our Service Department. We appreciate your recommendation and your business!

December 10, 2021

Excelente servicio proporcionado por Estefania Adaro,,,Gracias Estefania por tu Excelente servicio y trabajo, saludo More

by JB.USA.1931
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Bermudez, Lazaro Rodriguez, Oscar Torres
Report | Print
Dec 18, 2021 -

Buick GMC of North Miami responded

Hola JB. USA.1931 para esta revisión de 5 estrellas de su reciente visita a nuestro Departamento de Servicio. ¡Apreciamos su negocio!

December 08, 2021

Reps do not follow up with you- they were supposed to order some parts and never got back with me to when part will come in. More

by MAY690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service - Estefania
Report | Print
Dec 09, 2021 -

Buick GMC of North Miami responded

Hello May690 and thank you for providing this feedback about your recent experience with our Service Department. We apologize that you did not receive updates on your parts order nor were you notified when the part arrived. I will be coordinating with our Parts Department to determine what caused the breakdown in the communication process so immediate action can be taken to rectify this problem and to ensure that it does not continue. I am available to further discuss your concerns if you are interested in doing so. Thanks again for sharing this information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Dec 10, 2021 -

MAY690 responded

Hello, I still haven’t received the part that order! Can you please follow up. Thank you!

Dec 10, 2021 -

Buick GMC of North Miami responded

Thank you MAY690 for this response. I will be contacting our Parts Department and asking them to follow-up on your order and provide an update to you as soon as possible. Please allow me to also mention that we, along with many other businesses, are experiencing delays due to supply chain issues. We do want you to know that we appreciate your patience and your business and will do everything we can to resolve this issue. I also encourage you to continue your communication with me if you have any other questions or need any additional information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 08, 2021

Happy with the service for on my car as always. Very friendly staff. I would definitely recommend Lehman More

by bravaguy1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Knittel, Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
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Dec 18, 2021 -

Buick GMC of North Miami responded

Thank you bravaguy1954 for letting us know that you always receive great service from the friendly staff in our Service Department. We appreciate your review, your recommendation and your business!

December 06, 2021

Great service with a smile,every time I come for a service check am told how long and what’s wrong,been going to this dealership since 2007 and never had a problem More

by larrrys0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Blount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantal Gutierrez
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Dec 06, 2021 -

Buick GMC of North Miami responded

Thank you larrrys0 for this 5-star review of the great service you've received over the past years since 2007 with zero problems. We greatly appreciate your loyalty and your business!

December 01, 2021

Excellent first time experience with Lehman. My service consultant, Abner Reyes, was efficient and courteous. More

by DRGCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner Reyes
Report | Print
Dec 02, 2021 -

Buick GMC of North Miami responded

Thank you DRGCOHEN for this 5-star feedback about your excellent first time experience with our dealership and with your service consultant, Abner Reyes, who was efficient and courteous. Your recommendation and your business are very important to us.

December 01, 2021

Excellent service as always thank you so much! I was able to get an appointment for an oil change the same morning I called. More

by zighelsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Dec 02, 2021 -

Buick GMC of North Miami responded

Hello zighelsd for a 5-star review of your recent visit to our Service Department where you received excellent service!

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