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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

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December 29, 2021

Everyone was nice and very helpful and informative. Had the answers to my questions and more More

by WADL5126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner
Report | Print
Jan 03, 2022 -

Buick GMC of North Miami responded

Thank you WADL5126 for this 5-star review of your recent visit to our Service Department when everyone was nice, informative and very helpful. We are happy to have you as our customer and look forward to your next visit!

December 27, 2021

Horrible this will be my last time dealing with them I feel like they be scamming people out of money More

by altviabutler2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorean
Report | Print
Jan 03, 2022 -

Buick GMC of North Miami responded

Hello altviabutler2018 and thank you for sharing your concerns about your recent visit to our Service Department. We strive to provide the best services possible to all our customers and apologize that we did not meet your expectations during your recent visit. I am very concerned about your review and ask that you contact me as soon as possible so we can fully discuss whatever happened during your visit that precipitated these concerns. I look forward to talking with you at your earliest convenience. Tariq Siddiqui General Manger tsiddiqui@lehmanautoworld.com

December 27, 2021

Service and customer service super excellent Everybody very helpful deserve all a letter of comendation More

by ENpI938
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 03, 2022 -

Buick GMC of North Miami responded

Thank you ENp1938 for this 5-star review of your recent visit to our Service Department. We are happy to learn that you received super excellent service and everyone was very helpful during your visit. We appreciate your recommendation and your business!

December 26, 2021

Muy buena atencion al cliente, estoy muy satisfecho. El carro esta funcionando de maravilla. Asombrozo More

by EPENALVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Torres
Report | Print
Dec 27, 2021 -

Buick GMC of North Miami responded

Gracias EPENALVER por esta revisión de su reciente visita a nuestro departamento de ventas y por los excelentes comentarios sobre el buen servicio al cliente que ha recibido. Agradecemos sus comentarios, le felicitamos por su compra y esperamos poder volver a servirle en el futuro.

December 25, 2021

Had to go back 2x fir same probkem iffered to charge 12 to replace remote battery..highway robbe4y. More

by Bestmoma18
Recommend Dealer
No
Employees Worked With
Dont knkw names
Report | Print
Dec 27, 2021 -

Buick GMC of North Miami responded

Hello Bestmoma18 for this review of your recent visit to our Service Department. We strive to provide the best services possible to all our customers and apologize that your visit was not a positive one. I would like to connect with you to further explore the specifics of this visit if you are interested in doing so and look forward to hearing from you so we can work together to resolve your concerns promptly. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 22, 2021

Lehman great place to take your car for service. Friendly people professional and great costumer More

by MARIAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner
Report | Print
Dec 27, 2021 -

Buick GMC of North Miami responded

Thank you MARIAMA for this great review of the friendly, professional people and great customer service provided during your recent visit to our Service Department!

December 21, 2021

Employees and staff are very friendly and courteous and punctual and have no hesitation in referring friends or family member to your business . More

by PAULAH55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Buick GMC of North Miami responded

Thank you PAULAH55 for this review and for letting us know that the employees and staff wee very friendly, courteous and punctual during your recent visit to our Service Department. We appreciate your recommendation, your business and look forward to seeing you next time!

December 13, 2021

Convenient location and great service. Short wait times and very thorough while explaining the services More

by BIMINIFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner reyes
Report | Print
Dec 18, 2021 -

Buick GMC of North Miami responded

Thank you BIINIFISH for this 5-star review of the short wait times and very thorough services you've received from our Service Department. We appreciate your recommendation and your business!

December 10, 2021

Excelente servicio proporcionado por Estefania Adaro,,,Gracias Estefania por tu Excelente servicio y trabajo, saludo More

by JB.USA.1931
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Bermudez, Lazaro Rodriguez, Oscar Torres
Report | Print
Dec 18, 2021 -

Buick GMC of North Miami responded

Hola JB. USA.1931 para esta revisión de 5 estrellas de su reciente visita a nuestro Departamento de Servicio. ¡Apreciamos su negocio!

December 08, 2021

Reps do not follow up with you- they were supposed to order some parts and never got back with me to when part will come in. More

by MAY690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service - Estefania
Report | Print
Dec 09, 2021 -

Buick GMC of North Miami responded

Hello May690 and thank you for providing this feedback about your recent experience with our Service Department. We apologize that you did not receive updates on your parts order nor were you notified when the part arrived. I will be coordinating with our Parts Department to determine what caused the breakdown in the communication process so immediate action can be taken to rectify this problem and to ensure that it does not continue. I am available to further discuss your concerns if you are interested in doing so. Thanks again for sharing this information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Dec 10, 2021 -

MAY690 responded

Hello, I still haven’t received the part that order! Can you please follow up. Thank you!

Dec 10, 2021 -

Buick GMC of North Miami responded

Thank you MAY690 for this response. I will be contacting our Parts Department and asking them to follow-up on your order and provide an update to you as soon as possible. Please allow me to also mention that we, along with many other businesses, are experiencing delays due to supply chain issues. We do want you to know that we appreciate your patience and your business and will do everything we can to resolve this issue. I also encourage you to continue your communication with me if you have any other questions or need any additional information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

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