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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
687 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 687 reviews

June 20, 2024

Ricardo was my salesman and he was completely awesome and patient. I'm very happy with my decision. More

by racquelallen43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 21, 2024 -

Buick GMC of North Miami responded

Congrats on the new ride! Thank you for taking the time to leave us a five-star review, Racquel! Ricardo will be glad to know that his patience and professionalism led you to a satisfying car-buying journey at Buick GMC of North Miami. We'll be here if you need assistance with anything else down the road!

June 19, 2024

It is a good organization. They work very well to serve their customers. Thank you. More

by Geechlove12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Doreen Weiss
Report | Print
Jun 20, 2024 -

Buick GMC of North Miami responded

We appreciate the five-star review and support. Thank you for choosing Buick GMC of North Miami. If you ever need anything, please don't hesitate to reach out. Safe travels!

June 18, 2024

The service was superb. I appreciated the clarity and swiftly. We didn't have to spend all day at the dealership. Our sales person made us feel cared for . More

by Nympha J. Meadows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga
Report | Print
Jun 19, 2024 -

Buick GMC of North Miami responded

Thank you so much for the positive review, Nympha. We're glad that we were able to provide you with clarity and help ensure you had a swift car-buying experience. We appreciate you choosing Buick GMC of North Miami as your preferred dealer. If you ever need anything in the future, feel free to reach out. Enjoy every mile in your new ride!

June 13, 2024

Professional,Prompt,Knowledgeable,Thorough,From Every Encounter By Customer Service Especially On Initial Car Inspections. More

by elissaanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Austin Lorenz, Antoine Hinds
Report | Print
Jun 13, 2024 -

Buick GMC of North Miami responded

Thank you for highlighting the professionalism and thoroughness of our team at Buick GMC of North Miami. We appreciate your feedback, Elissa, and look forward to serving you again!

June 13, 2024

Our sales rep Julius was super nice and he helped us every step of the way. We ended up with another car than the one we came to see, and Julius was helpful even though the car wasn’t quite ready to sh More

by Maxnfamily
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julius Iannella, Austin Lorenz
Report | Print
Jun 13, 2024 -

Maxnfamily responded

Our sales rep Julius was super nice and he helped us every step of the way. We ended up with another car than the one we came to see, and Julius was helpful even though the car wasn’t quite ready to show, he was great through the process and everything came together for us. The rest of the staff was super as well, the paperwork and signing went smoothly.

Jun 13, 2024 -

Buick GMC of North Miami responded

Thank you so much for taking the time to share your experience with us! We're happy to hear that Julius provided you with exceptional service and made your car-buying journey a smooth and enjoyable one. Should you ever need anything in the future or have any questions, please don't hesitate to reach out. Wishing you many miles of happy driving in your new car!

June 06, 2024

Great dealership. Ricky was a great help! Will definitely recommend to my friends and family! More

by princeoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 06, 2024 -

Buick GMC of North Miami responded

Thank you for your kind words and for choosing Buick GMC of North Miami. We're especially glad to hear that Ricky provided you with excellent assistance. If you ever need anything or your friends and family have any questions, don't hesitate to reach out. We look forward to serving you again!

June 04, 2024

I am very happy with the service I will recommend and Mrs Doreen is very nice More

by 1250DWIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Jun 05, 2024 -

Buick GMC of North Miami responded

We love to receive positive reviews like yours. You are warmly invited to visit us again at Buick GMC of North Miami. We are here to help!

June 04, 2024

Doreen was very pleasant to work with. She understand my needs. She ensured that the service that I received was prompt. She communicated every detail. More

by latavia_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Jun 05, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your experience, Latavia! We're glad to hear that Doreen provided prompt and attentive service at Buick GMC of North Miami. We appreciate your feedback and hope to assist you again in the future. Safe travels!

June 04, 2024

Excelente servicio al cliente, un placer conversar con Doreen. I will continue as a client More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Jun 05, 2024 -

Buick GMC of North Miami responded

Nos alegra mucho escuchar que tu experiencia con nuestro servicio al cliente fue excelente, Pedro, en Buick GMC de North Miami, ¡y que disfrutaste conversar con Doreen! En nuestro equipo, nos esforzamos por brindar el mejor servicio posible, y comentarios como el tuyo nos motivan a seguir mejorando día a día. Esperamos seguir siendo tu elección como cliente y estamos aquí para ayudarte en todo lo que necesites. ¡Gracias por confiar en nosotros!

June 01, 2024

Poor service department and sales team does not full fill their promises! The installed my headlights incorrectly, this should of been routine but was not. More

by BEASLEYREIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 04, 2024 -

Buick GMC of North Miami responded

Reis, It's regrettable to learn that your headlights weren't installed correctly. This is certainly not the level of service we aim to provide all our guests, and we understand your frustration. We would love the opportunity to make things right and work towards earning back your business. Please feel free to reach out to me directly at ivansandino@lithia.com if you're willing to discuss your situation further. Thank you, Ivan Sandino Service Manager

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