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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
687 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 687 reviews

July 11, 2024

Was very Helpful with solving My problem, not knowing at the time they was having computer problems with verifying my Warranty. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
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Jul 12, 2024 -

Buick GMC of North Miami responded

AJ, we're glad to hear our team at Buick GMC of North Miami was able to assist you despite the computer issues. Thanks for your patience and understanding!

July 11, 2024

Ricardo Saint Sume gave oustanding customer service. He always answered the phone, text even after purchasing the truck. I highly recommend him and also Randy sales manager was super professional and pa More

by Ivan itzkowitz jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jul 12, 2024 -

Buick GMC of North Miami responded

Hi Ivan, Thank you for the review. We are glad your time with us was an outstanding experience. We hope to see you again here at Buick GMC of North Miami.

July 10, 2024

Ricardo was amazing! Super kind and helpful. I love my car. I had the best car buying experience at this dealership. More

by Teetee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jul 10, 2024 -

Buick GMC of North Miami responded

We're thrilled to hear that Ricardo provided such a great experience at Buick GMC of North Miami! Your review is motivation for us to keep providing topnotch customer service. Enjoy your new car!

July 10, 2024

That's our second vehicle with Ricardo! He's awesome! Great customer service from the whole team! More

by I-me (amcfan)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jul 10, 2024 -

Buick GMC of North Miami responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Buick GMC of North Miami.

July 09, 2024

Vehicle was completed at the time it was promised. The staff were courteous and professional. More

by SWEETNSOUR328
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Report | Print
Aug 09, 2024 -

Buick GMC of North Miami responded

Thank you for taking the time to leave us a five-star review at Buick GMC of North Miami! We're glad you enjoyed working with our team. Come back to see us whenever we can be of assistance.

July 06, 2024

From start to finish Ricardo was very pleasant,knowledgeable,caring and help me through the process with ease. Great customer service More

by Bernhtheodor908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jul 07, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your experience! Ricardo will appreciate your recognition of his effort to provide excellent service and make your car-buying process smooth. Enjoy your new vehicle. Come back to see us at Buick GMC of North Miami!

July 04, 2024

Everyone I dealt with were great. It was a very fast and easy process Any questions I had were answered promptly More

by darlagrice
Recommend Dealer
Yes
Employees Worked With
Amanda
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Aug 09, 2024 -

Buick GMC of North Miami responded

Thank you for the five-star review, Darla! We're glad you enjoyed working with our team. Let us know if we can assist with anything else at Buick GMC of North Miami!

July 01, 2024

My second car with Ricardo,he did everything he can to assist me with great customer services More

by Dortilus12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jul 02, 2024 -

Buick GMC of North Miami responded

Congratulations on the new ride, Dortilus! It's rewarding to know Ricardo provided great customer service during your recent visit to Buick GMC of North Miami. Let us know if we can assist with anything else in the future! Safe travels and smooth rides ahead.

June 30, 2024

Ricardo and Austin and Jimmy assisted gave a me a good deal and great customer service More

by dre_lonon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
Report | Print
Jun 30, 2024 -

Buick GMC of North Miami responded

Congrats on the new ride, Dre! Ricardo and Austin will be proud to know they left such a great impression during your recent visit. It's always rewarding to know we provided great customer service and we look forward to your next visit here at Buick GMC of North Miami!

June 28, 2024

I took my Terrain 2012 , in for service, 3 hours later ,I come back to pick it up. They told me they didn't find anything wrong with it. But it's been cutting off since I had it service. Something is wrong More

by SEDWARDS5063
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alejandro Castillo
Report | Print
Jul 01, 2024 -

Buick GMC of North Miami responded

Edward, It's disappointing to hear about your experience with the service on your Terrain. It's concerning that the issue wasn't resolved and has persisted since then. We want to ensure your vehicle is properly taken care of, so please reach out to ivansandino@lithia.com at your earliest convenience so we can address this matter further. Thank you, Ivan Sandino Service Manager

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