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Buick GMC of North Miami

Miami Gardens, FL

Overview
Employees
Reviews
Vehicles
4.4
663 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 663 reviews

June 06, 2024

Great dealership. Ricky was a great help! Will definitely recommend to my friends and family! More

by princeoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Buick GMC of North Miami responded

Thank you for your kind words and for choosing Buick GMC of North Miami. We're especially glad to hear that Ricky provided you with excellent assistance. If you ever need anything or your friends and family have any questions, don't hesitate to reach out. We look forward to serving you again!

June 04, 2024

Doreen was very pleasant to work with. She understand my needs. She ensured that the service that I received was prompt. She communicated every detail. More

by latavia_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your experience, Latavia! We're glad to hear that Doreen provided prompt and attentive service at Buick GMC of North Miami. We appreciate your feedback and hope to assist you again in the future. Safe travels!

June 04, 2024

I am very happy with the service I will recommend and Mrs Doreen is very nice More

by 1250DWIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Buick GMC of North Miami responded

We love to receive positive reviews like yours. You are warmly invited to visit us again at Buick GMC of North Miami. We are here to help!

June 04, 2024

Excelente servicio al cliente, un placer conversar con Doreen. I will continue as a client More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Buick GMC of North Miami responded

Nos alegra mucho escuchar que tu experiencia con nuestro servicio al cliente fue excelente, Pedro, en Buick GMC de North Miami, ¡y que disfrutaste conversar con Doreen! En nuestro equipo, nos esforzamos por brindar el mejor servicio posible, y comentarios como el tuyo nos motivan a seguir mejorando día a día. Esperamos seguir siendo tu elección como cliente y estamos aquí para ayudarte en todo lo que necesites. ¡Gracias por confiar en nosotros!

June 01, 2024

Bad service when ordering a part for my vehicle. Took a year to come in. More

by kl2thebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Buick GMC of North Miami responded

We appreciate your patience and truly understand your frustration with the amount of time taken to receive the necessary part needed for your repairs. It's regrettable to know that we weren't able to provide you with the five-star experience you deserve, and we hope to have the opportunity to earn back your business in the future. If you'd like to discuss your experience or have any additional questions, please feel free to reach out to me directly at ivansandino@lithia.com. Thank you, Ivan Sandino Service Manager

June 01, 2024

the whole process was great and amazing with very details oriented customer service and attention by Ricardo More

by kterp10261984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

It's always great to hear when Ricardo provides our customers with detailed and attentive service at Buick GMC of North Miami. Thank you for sharing your positive experience with us, and we look forward to your next visit! Happy driving!

June 01, 2024

Poor customer services. Diagnostic test increased and I was not made aware until after. Same problem however the are saying is not. Parts 1,175 labor 2,914 diagnostic $33 More

by Lilavois Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Buick GMC of North Miami responded

Lilavois Family, Thank you for taking the time to leave us your detailed feedback. We would like to understand more about your particular experience and what went wrong with your diagnostic test. Your satisfaction is our priority, and it's unfortunate to know that you didn't receive five-star service during your recent visit. Our hope is to turn your experience around and understand what we can do to improve customer service in the future. Please feel free to reach out to ivansandino@lithia.com if you're willing to discuss. Ivan Sandino Service Manager

June 01, 2024

They provide very good service and even though your credit is not too good but they find a way to help out. More

by djeanguytorite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Iannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Buick GMC of North Miami responded

Your satisfaction is our priority at Buick GMC of North Miami, so it's wonderful to hear that our team was able to assist you despite credit challenges. Thanks for sharing your positive experience! Travel safe in your new ride and come see us again whenever we can next be of service.

June 01, 2024

Wonderful! Todos fueron maravillosos. Recomiendo este dealer como el mejor. Estoy feliz con mi nuevo carro More

by ILEANA54DECUBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Feliu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Buick GMC of North Miami responded

Gracias por la recomendación! Nos alegra saber que tuviste una experiencia maravillosa en Buick GMC of North Miami y que estás feliz con tu nuevo carro. ¡Disfrútalo al máximo! Esperamos trabajar con usted nuevamente para sus futuras necesidades automotrices.

June 01, 2024

Poor service department and sales team does not full fill their promises! The installed my headlights incorrectly, this should of been routine but was not. More

by BEASLEYREIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Buick GMC of North Miami responded

Reis, It's regrettable to learn that your headlights weren't installed correctly. This is certainly not the level of service we aim to provide all our guests, and we understand your frustration. We would love the opportunity to make things right and work towards earning back your business. Please feel free to reach out to me directly at ivansandino@lithia.com if you're willing to discuss your situation further. Thank you, Ivan Sandino Service Manager

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