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Buick GMC of North Miami

Miami Gardens, FL

4.4
664 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 664 reviews

August 05, 2021

What a great experience! Our salesman and finance manager were great! Will be coming back for future vehicles no doubt. Loved the entire experience! Thank you More

by darob1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Key, Mike Andreu
Aug 18, 2021 -

Buick GMC of North Miami responded

Thank you darob1022 for letting us know about the great experience you had and your salesman and finance manager were great as well. We look forward to working with you again in the future! We appreciate your recommendation and your business!

August 03, 2021

Awesome staff!! Friendly and took care of my car with a sense of urgency. Communication was awesome and detailed. Professional and friendly. Great people with a friendly smile More

by SHAKISHACAREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Knittel, Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Aug 04, 2021 -

Buick GMC of North Miami responded

Thanks, SHAKISHACAREWS for a 5-star review of our awesome staff that took care of you with a sense of urgency, was professional, friendly, and provided detailed communication. We appreciate your review and look forward to seeing you again in the future!

August 03, 2021

Doreen is The Greatest Service Person I've ever been associated with in my many years of automobile Service, She makes thing so Smooth, The Bes Service Department in Miami Dade County! More

by Fancy Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Aug 04, 2021 -

Buick GMC of North Miami responded

Hello Fancy Nancy and thanks for letting us know that Doreen is the greatest service person you've ever been associated with! We appreciate your feedback and your business!

August 03, 2021

I have been going to this dealership during four years and I never had issues until the last time that was on 07/15/21 in the morning. That day I had a scheduled appointment and it took more than 2 hours More

by JGUI66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abner Reyes and Manager on duty
Aug 04, 2021 -

Buick GMC of North Miami responded

Hello JGU166 and thank you for taking the time to make us aware of your recent experience with our Service Department and some concerns regarding the length of time taken for an oil change and tire rotation. Your review indicates that you question whether the tire rotation was done as you had marked the tires prior to the appointment. Upon questioning the agent and manager, your monies were returned to you however, questions remain as to the honest quality of the services you received. We are known for our integrity and the high caliber of services we provide to all our customers. I hope you will grant me the opportunity to work with you directly to determine how we can regain your trust, move forward in a productive manner, and retain your business. I hope to hear from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

August 03, 2021

Doreen at the front desk was very welcoming and the service I received was affordable which is always a plus. My only minor complaint is I wish they had a TV in the waiting room More

by foredimples529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen
Aug 04, 2021 -

Buick GMC of North Miami responded

Thank you foredimples529 for this 5-star review of your recent visit to our Service Department when Doreen was very welcoming and the services provided were affordable. Your comment about placing a television in the waiting room will be given serious consideration as part of our ongoing efforts to improve the services provided to our customers. We appreciate your feedback and your business!

August 02, 2021

Made an appointment for cooling system service on my SUV. I was quoted over the phone $169.00. When I got to Lehman GMC I received the bait and switch. The service writer (a female) was committed to raisi More

by David M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Estephania
Aug 03, 2021 -

Buick GMC of North Miami responded

Thank you David M for letting us know about this negative experience with our Service Department regarding the charges for servicing the cooling system on your SUV. I will be looking into why the quoted charges were changed for the services. However, in the interim timeframe, I would like the opportunity to work directly with you to get additional clarification about your experience. We want all our customers to have positive experiences. Please contact me so we can explore what may have caused these changes in prices and how we can regain your trust and retain your business. I look forward to hearing from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

July 30, 2021

Great service department. Doreen is very knowledgeable and makes sure I am kept up to date on what service my car needs. The work is always done professionally More

by EDON56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen
Aug 04, 2021 -

Buick GMC of North Miami responded

Thank you EDON56 for the 5-star review of our great service department and for letting us know that Doreen is very knowledgeable and keeps you up to date on services required by your car! We appreciate your review and your business!

July 23, 2021

Appointment was easy to make. Upon arrival I was assisted promptly and courteously. Waiting time went by faster than expected. Waiting room was clean and water was made available. Care was retur More

by MARIAELENA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen
Jul 29, 2021 -

Buick GMC of North Miami responded

Thank you Mariaelenao for a 5-star review of your recent visit to our Service Department and for letting us know that you were assisted promptly and courteously and that the waiting room was clean and water made available. We appreciate your comment that overall the servicing appointment was great!

July 17, 2021

Only get my cats from there since 2006 there the best There service is excellent snd customer service is amazing never had a problem with anyone of them More

by THEBULLDOZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Iannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ofek Hayut
Jul 20, 2021 -

Buick GMC of North Miami responded

Thank you THE BULLDOZER for this review of the excellent service and amazing customer service. We appreciate your loyalty, your recommendation, and your business!

July 17, 2021

Jimmy Is very professional and he gets the job done. He tries to get you the best deals and he follow up to see if you need anything More

by TWISSY1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Jul 20, 2021 -

Buick GMC of North Miami responded

Thank you TWISSY1025 for letting us know that Jimmy is very professional and gets the job done including providing the best deals and great follow-up. We appreciate your recommendation and your business!

Feb 18, 2022 -

TWISSY1025 responded

Jimmy has always help me get the best deals for all my cars that I purchased at Lehman. He’s a very courteous and kind person. He’s very knowledgeable and always concerned about customer needs

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