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Buick GMC of North Miami

Miami Gardens, FL

4.4
687 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 687 reviews

February 26, 2024

My dealer is the best got me approved in a 2024 Buick Envista.Thank you Mr.Ricardo Saint Sume More

by natalielindsey35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Feb 27, 2024 -

Buick GMC of North Miami responded

Congrats on your new Envista, Natalie! We're glad to know you enjoyed working with Ricardo. Thank you for choosing Lehman Buick GMC for your automotive needs! Travel safe and come see us again whenever we can next be of service.

February 26, 2024

My experience has been good, however the last time I received my service they almost charged me a charge that was already included in my membership with Lithia, everything was cleared up and I had good More

by JESSICAPITA8
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Feb 26, 2024 -

Buick GMC of North Miami responded

We appreciate your feedback and are glad to know that the issue was resolved quickly, Jessica. We strive for efficient service at Lehman Buick GMC. Thanks for choosing us and come back to see us!

February 25, 2024

Ricardo was amazing ,Austin did a good job,I have the best experience at Lehman More

by jjesuso767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Feb 26, 2024 -

Buick GMC of North Miami responded

Thanks for taking the time to share your experience, Jesus! We're glad Ricardo and Austin made your visit to Lehman Buick GMC enjoyable. Travel safe and come see us again whenever we can next be of service.

February 24, 2024

Lacking- went in for service-5 days later a check engine light came on. No good! More

by 1newimage
Recommend Dealer
No
Employees Worked With
Doreen Weiss, Doreen Weiss
Feb 27, 2024 -

Buick GMC of North Miami responded

We're sorry to learn about your frustrating service experience. It's never ideal having to take your car back in for an engine light issue after you've just been in for routine service. We understand your frustration and would like to understand what went wrong during your visit. Please feel free to reach out to me directly if you're open to discussing further. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

Feb 27, 2024 -

1newimage responded

I expected there was a diagnosis at the beginning when the service advisor plugged into the diagnosis port. After all, she was able to tell me I would need an entire TPMS replacement module since only 1 of the modules are not working. Then, the check engine warning… As I currently read the vehicle diagnosis app, it’s still showing two issues aside from the TPMS-oil life and another yet undefined… What’s up here?

February 22, 2024

Very helpful in trying to help the customer find the right car. Works with customers to find financing with the best rates. More

by OSOSAJR
Recommend Dealer
Yes
Employees Worked With
Frank Gonzalez, Frank Gonzalez
Feb 22, 2024 -

Buick GMC of North Miami responded

We're glad to know our team at Lehman Buick GMC was able to assist you in finding the right car and suitable financing, Ososa. We appreciate your feedback and look forward to working with you again down the road! Safe travels in your new ride.

February 18, 2024

Everyone was courteous and helpful. Everyone was courteous and helpful! I like that no matter what job title, anyone can and will willingly help the customer. I need a loaner next time, More

by JBFOXX
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Feb 19, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our team at Lehman Buick GMC! We appreciate your feedback and will definitely keep in mind about the loaner for next time. Thanks for choosing us! Travel safe and come see us again whenever we can next be of service.

February 18, 2024

Very pleasent and professional Dorren and Antoine the mechanic are a class act, and an asset to your team. More

by Rpgolfer_2000
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Feb 17, 2024 -

Rpgolfer_2000 responded

Thanks again, your team are a real asset to your company dont change!!

Feb 19, 2024 -

Buick GMC of North Miami responded

What a stellar review! Our team at Lehman Buick GMC appreciates your kind words and feedback. Here's to more smooth driving and easy maintenance visits with us!

Feb 20, 2024 -

Rpgolfer_2000 responded

Thanks again, got your response. tx

February 18, 2024

They were timely, very nice. They were timely , nice and very professional. Doreen thoroughly explained the problem and what was needed More

by Tangie_white
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Feb 19, 2024 -

Buick GMC of North Miami responded

We're glad to know our team at Lehman Buick GMC provided you with timely and professional service. It's great that Doreen was able to explain everything clearly! Thanks for the review, we appreciate it! Travel safe and come see us again whenever we can next be of service.

February 18, 2024

Satisfactory. Well atended I was satisfactorylly attended and my warranty applied with no problem and as a plus service, a car wash was provided to my car More

by LRAMOSZ
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Feb 19, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a satisfactory experience at Lehman Buick GMC and that your warranty was applied without any issues. It's always our pleasure to provide top-notch service, including the car wash! Thanks for sharing your feedback with us. Let us know if we can assist with anything else in the future!

February 18, 2024

They did not provide me with no transportation,no courtesy car nor no rental car,I'm a man with a family I had no means of transportation to get to work,to take my kids to school,I could not get arou More

by Krisirie80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss, Doreen Weiss
Feb 20, 2024 -

Buick GMC of North Miami responded

Krisirie, I'm truly sorry to read about the inconvenience you and your family have experienced. We understand how important reliable transportation is for our customers' daily lives, so it's concerning that we've missed this mark with you. Your feedback is invaluable in helping us improve our services and customer care. Please reach out directly so we can discuss a resolution to these issues further. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

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