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Buick GMC of North Miami

Miami Gardens, FL

4.4
687 Reviews

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 687 reviews

March 20, 2024

1 I was shown a vehicle the night before I purchased with the sunroof, figuring that I'm working on the same deal I purchased a vehicle. The next day came with a check, found out that the vehicle that I purc More

by 954DLA
Recommend Dealer
No
Employees Worked With
Alexis Gonzalez, Alexis Gonzalez
March 18, 2024

Ricardo and Austin the best at Buick GMC of North Miami. Great team ,easy yo work with More

by yolandamcmillan15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume, Austin Lorenz
Mar 19, 2024 -

Buick GMC of North Miami responded

We think they are the best too, Yolanda! Thank you for taking the time to share your experience with us. We'll be here if you need assistance with anything else down the road!

March 16, 2024

The best personal ever and good service Sales man yulius and mecanic ODEL all good More

by THERMASS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Odele Ferre, Alejandro Castillo
Mar 18, 2024 -

Buick GMC of North Miami responded

Thank you for taking the time to share your experience with us! We're glad to know you enjoyed working with our service team. We appreciate you choosing Buick GMC of North Miami for your maintenance needs! Here's to more smooth driving and easy maintenance visits with us.

March 16, 2024

Doreen was wonderful I checked in at 9:15 am and did not check out until 12:40. I were there for oil change. When the technician open up my cabin filter they didn't put both screws back in More

by BROWNROSESHIRLEY1
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 19, 2024 -

Buick GMC of North Miami responded

Shirley, we appreciate your feedback and are glad to know Doreen was wonderful. We apologize for the oversight with your cabin filter screws. Please feel free to reach out so we can resolve this issue for you. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

March 16, 2024

Ricardo was amazing, explained everything and even helped me out find the right car for my needs. Customer service was great. Will be coming back to this dealership after my lease ends. More

by Valverde.k97
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez, Alexis Gonzalez
Mar 18, 2024 -

Buick GMC of North Miami responded

We're so glad to know that Ricardo was able to assist you in finding the right car at Buick GMC of North Miami. We appreciate your feedback on our customer service and look forward to seeing you again when your lease ends!

March 16, 2024

The service was okay but they forgot to put back both screws in for cabin filter More

by BROWNROSESHIRLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Mar 19, 2024 -

Buick GMC of North Miami responded

We're so sorry for the inconvenience with your cabin filter screws, Shirley. We appreciate you leaving your candid feedback and hope to provide you with an improved experience in the future. If you need additional assistance, please feel free to reach out to me directly. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

March 12, 2024

Excellent customer service and fast There was no wait and I was able to schedule an appointment immediately. The staff were friendly and very helpful explaining the process. My vehicle was repaired in less t More

by Ms. T. Johnson
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Doreen Weiss
Mar 13, 2024 -

Buick GMC of North Miami responded

Ms. T., we're so glad to know you had an excellent experience with our team at Buick GMC of North Miami! We always aim for efficiency and top-notch customer service, and it's great to see that reflected in your visit. Looking forward to assisting you again in the future!

March 12, 2024

Just get another with Lehman and service was excellent. Ricardo and the rest of the team was amazing More

by juanaa63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 12, 2024 -

Buick GMC of North Miami responded

Our team at Buick GMC of North Miami is grateful for customers like you, Juana! We truly appreciate your thoughtful feedback and look forward to working with you again down the road! Safe travels in your new ride!

March 11, 2024

Ricardo did a good job following up with me for months till my vehicle arrived.Great customer service More

by laquitapowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Mar 11, 2024 -

Buick GMC of North Miami responded

It's great to know Ricardo provided you with such dedicated service at Buick GMC of North Miami, Laquita. We appreciate your patience and are delighted that you're pleased with the outcome! Come back and see us again whenever we can be of assistance along the way.

March 11, 2024

They gave a good out the door price but it was contingent upon financing with them at 11.9% rate, didn't work given I have my own financing at 6.5% rate More

by Vlearley
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume, Michou Metellus
Mar 11, 2024 -

Buick GMC of North Miami responded

Vlearley, We appreciate your feedback and understand where you're coming from. We aim to provide flexible options for our customers, and I'm sorry if this wasn't clear during your visit. If there's anything more you'd like to discuss or any questions that remain unanswered, please don't hesitate to reach out directly. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

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