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Buick GMC of North Miami

Miami Gardens, FL

4.4
663 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 663 reviews

April 10, 2024

Dealership was unable to fix the problem with the car this time due to manufacturing parts, so on that visit I lost $338.00. To be told the car couldn’t be repaired and had to pay $338.00 for diagnosis c More

by bigjohncoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Buick GMC of North Miami responded

I'm sorry to learn about your recent experience with us. We understand the frustration of paying for a diagnosis without being able to proceed with repairs due to part availability. This is not how we want our customers' experiences to go, and I'd like an opportunity discuss this further and see what can be done. Please reach out at your earliest convenience so we can address this issue together. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

Apr 13, 2024 -

bigjohncoke responded

I am responding to the email that I received about my service from the dealership on repairs that was needed for my car I hope it’s something that can be done with anyone in the future to have the same problem. I had about the diagnostic done and couldn’t repair. It seems to me if you couldn’t repaired the car, Diagnostic should have been for less than what it cost, I was going to have it repaired.

April 06, 2024

I had an amazing experience with Ricardo who went above and beyond to make sure I was able to surprise my husband. The smile that was on my husband face was priceless because his been eyeing this truck for More

by vanessajulesjules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Lorenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Buick GMC of North Miami responded

We're delighted to know that Ricardo and Austin were able to assist you in getting the perfect truck for your husband at Buick GMC of North Miami. Thanks so much for sharing this positive experience! Travel safe and come see us again whenever we can next be of service.

April 06, 2024

Ms.Doreen is very knowledgeable & approachable. You don’t find it at many business these days. The other two guys were also helpful because when I first arrived she was w/another client & they did get the mi More

by DEVA3261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Buick GMC of North Miami responded

We're so glad to know that Doreen and the rest of our team at Buick GMC of North Miami were able to provide you with such a positive experience! We appreciate your kind words about their knowledge and approachability. Thanks for choosing us, we look forward to serving you again in the future!

April 04, 2024

Service department great bunch. Very helpful and thoughtful. Couldn't be happier with you team More

by TOTALKNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Buick GMC of North Miami responded

What a compliment! It's rewarding to know our service team at Buick GMC of North Miami left such a great impression during your visit. Thank you for choosing us for your maintenance needs! See you next time.

April 03, 2024

Everything was nicely done. The car got the maintenance due on short time and nothing wrong was detected after the maintenance. Everyone was nice as always and the time spent in More

by carlosmiriam
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Apr 03, 2024 -

Buick GMC of North Miami responded

We're glad to know your visit at Buick GMC of North Miami was a positive one, Carlos. We strive for efficient service and comfortable surroundings for our customers. Thanks so much! Travel safe and come see us again whenever we can next be of service.

April 01, 2024

I've been going to Lehman Buick GMC for eight years. It's been a good dealership. I believe that they have been fair with the services, and the customer service is great. More

by Smithlm25
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
March 29, 2024

N/A N/A Everyone was professional. I had no issues while as was there. I would come back again More

by damianiej
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Castillo
March 28, 2024

I was well treated. Mr. Alejandro Castillo was attentive to my needs, he expressed his professional knowledge appropriately, and is genuinely concerned about my safety More

by Reikitherapynow.4u00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
Mar 28, 2024 -

Buick GMC of North Miami responded

We're glad to know that Alejandro was able to provide you with the excellent experience we strive for at Buick GMC of North Miami. Your satisfaction and well-being on the road are our top priorities! Thanks for your review. Come back and see us again whenever we can be of assistance along the way.

March 28, 2024

I was well treated. Alejandro Castillo is genuinely concerned about my safety on the road. This pleased me. More

by Reikitherapynow.4u00
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Castillo
Mar 28, 2024 -

Buick GMC of North Miami responded

We're glad to know you felt well-treated and that Alejandro was attentive to your road-safety concerns. Thanks for choosing Buick GMC of North Miami! Travel safe and come see us again whenever we can next be of service.

March 26, 2024

I WOULD LIKE TO THANKS BUICK GMC FOR THEY GREAT CUSTOMER SERVICE AND RICARDO FOR WORKIN WITH ME AND HELPIN ME OUT I WOULD RELLY LIKE TO THANK THEM More

by jackietwon498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Lorenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Buick GMC of North Miami responded

We're so glad to know that you had a great experience with Ricardo and our team at Buick GMC of North Miami. Your appreciation means the world to us! Come back soon.

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