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Buick GMC of North Miami

Miami Gardens, FL

Overview
Employees
Reviews
Vehicles
4.4
663 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 663 reviews

April 30, 2024

Ricardo assist me and gave me a great deal,very knowledgeable and make sure ally questions were answered More

by ramscyrille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your positive experience, Rams! We're glad to hear that Ricardo provided you with excellent assistance, ensuring all your questions were answered and securing a great deal for you. If you ever need anything else or have any further questions, please don't hesitate to reach out. Your feedback is valued here at Buick GMC of North Miami, and we eagerly anticipate the opportunity to assist you again in the future!

April 27, 2024

You would not repair my defective 2016 Yukon with fuel management system..which was defective.GM should replace the engine without cost to customer…truck was well maintained More

by brianacjohnson
Workmanship
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Buick GMC of North Miami responded

Hello Brian, We understand your frustration with the fuel management system issue in your Yukon. We're here to help you navigate this situation. Your satisfaction means a lot to us, and we're committed to finding a fix that works for you. Please send the best way I can reach you at ivansandino@lithia.com so we can chat about your options and figure out a solution together. I look forward to assisting you further soon. Thank you, Ivan Sandino Service Manager

April 26, 2024

I love how they take care the customers. It is have excellent service. I am really proud. How they take your customers? More

by INGRIDNUNEZ30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos
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Apr 29, 2024 -

Buick GMC of North Miami responded

We're delighted to know you had a great experience at Buick GMC of North Miami! Our team always strives to provide excellent service. Thank you for your kind words and support! If you ever need assistance again in the future, we are here to assist you!

April 26, 2024

This Dealership is exceptional when it comes to having ur vehicle serviced and maintained!! The Employees are very informative and great customer service More

by LADYROM08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Cuartas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jancarlo Boan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Odele Ferre
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alpi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Hinds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel Gonzalez
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Apr 29, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our service department at Buick GMC of North Miami. Thanks for the review and highlighting our team's dedication to great customer service! We look forward to serving you again!

April 25, 2024

I came here and saw Juan nunes, he was the best service advisor took Good care of me More

by Osvaldo casanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Cuartas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Nunes D'eramo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Sandino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Buick GMC of North Miami responded

Thanks for the kind words, Osvaldo! Customer satisfaction is our top priority, and we're glad Juan went above and beyond for you. We greatly appreciate your business at Buick GMC of North Miami and hope to serve you again!

April 24, 2024

They made me pay $330 just to look at my truck then asked $8000 to repair a xxxxing oil leak. I don’t know how much they pay their mechanics but they are xxxxing mad if they think anyone would pay that. No w More

by Thatguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Buick GMC of North Miami responded

We regret to learn about your experience and understand the frustration that can come with repair costs. Our goal is to maintain transparency in our pricing, so it's disconcerting to hear that you felt otherwise. If you would like to address this matter further or have any other concerns, please do not hesitate to contact me directly at ivansandino@lithia.com. Thank you, Ivan Sandino Service Manager

April 22, 2024

Poor communication with customer. Vehicle brought to the workshop for the first maintenance and to check on an issue with the breaks. 6 days on the workshop but the issue is still the More

by Manuel Montes
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Nunes D'eramo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Workshop manager.
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Apr 23, 2024 -

Buick GMC of North Miami responded

Manuel, Thank you for taking the time to share your experience and bringing this to our attention. We understand your disappointment when expectations aren't fulfilled, particularly concerning vehicle maintenance. Kindly email me directly at ivansandino@lithia.com with your preferred contact information so that we can discuss your situation. Ivan Sandino Service Manager

April 18, 2024

Doreen makes it very professional, but the prices have gone sky high in just a couple of years. More

by Teacher lady
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Buick GMC of North Miami responded

We appreciate you taking the time to share your feedback with us. It's wonderful to hear that you found Doreen's service to be professional. We understand your concern regarding the prices. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. As we continue to refine our offerings at Buick GMC of North Miami, we will certainly take your comments into consideration. If there's anything else we can do to assist you, please don't hesitate to reach out to us.

April 17, 2024

Great service . I can’t complain about my services. The dealership will alert you on what you need for your service. More

by CHAMPIONTECKENTERPRISELLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Buick GMC of North Miami responded

We appreciate your positive feedback! At Buick GMC of North Miami, our team is dedicated to keeping you informed and delivering outstanding service. To ensure we earn five stars from you next time, please don't hesitate to let us know how we can further exceed your expectations. Thanks for choosing us!

April 17, 2024

Ricardo and Austin were awesome with amazing customer service. They made my experience extremely easy with purchasing my New Buick. I was able to sit home and work throughout the process. More

by shundaclayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Lorenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

shundaclayton responded

You All are a Phenomenal Team. You made the process smooth, quick, and possible. A New addition to my Family. Go 🎊Lehman Buick of North Miami #1 Da BEST. Again, Thank You Guys❤️

Apr 17, 2024 -

Buick GMC of North Miami responded

Thank you, Shunda. Positive reviews like yours truly make our day! Ricardo and Austin will be glad to hear you had such a wonderful experience working with them here at Buick GMC of North Miami. We look forward to keeping your ownership experience smooth as well, so reach out to us for anything else you may need. Congrats on your new Buick!

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