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Buick GMC of North Miami

Miami Gardens, FL

Overview
Reviews
4.4
687 Reviews
Call Dealership (786) 718-1200

21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 687 reviews

May 24, 2024

Happy with this dealer. Keep coming back. Jimmy excellent salesperson. Knows his stuff. Superb service. More

by jsocpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga, Austin Lorenz, Alexis Gonzalez
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May 28, 2024 -

Buick GMC of North Miami responded

Thank you for your continued support! It brings us joy to hear that Jimmy and our team at Buick GMC of North Miami have provided superb service. We're looking forward to serving you again in the future! Until then, safe travels!

May 24, 2024

They changed the leaf springs but did not do an alignment afterwards. Now my truck tracks sideways. I still give 5 stars because I don't want to hurt someone's paycheck. It's not the advisor's fault that the More

by billbrown013
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Alejandro Castillo
Report | Print
May 29, 2024 -

Buick GMC of North Miami responded

Hello Bill, Thank you for sharing your recent service experience with us. We understand the frustration you may have experienced regarding our service department not meeting your expectations. We're glad to hear that you've chosen to give us a 5-star rating despite the issue. If there's anything else we can assist you with or if you have further concerns, please don't hesitate to reach out to me directly. I would be happy to assist you as soon as possible and come to a resolution together. Thank you, Ivan Sandino Service Manager ivansandino@lithia.com

May 23, 2024

Over priced. Replaced my motor ND overcharged me. My warranty supplied the motor in also approved them for $4700. After fixing I was contacted saying my car was r More

by Ajfrederick03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
Report | Print
May 28, 2024 -

Buick GMC of North Miami responded

We're deeply disappointed to hear about your dissatisfaction with your recent experience. We always strive to provide transparent pricing and exceptional service to all our customers. We understand how frustrating it can be to encounter unexpected charges, especially when you're already dealing with car troubles. Could you please directly email me more details, such as your name, contact information, and the specifics of the service performed? I will do everything I can to address your concerns promptly. Thank you, Ivan Sandino Service Manager ivansandino@lithia.com

May 23, 2024

Very professional, very hands on, and just an just an absolute simple and easy process to get a vehicle. More

by MJCRU24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsegga, Austin Lorenz
Report | Print
May 24, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your experience! We're glad to hear that our team at Buick GMC of North Miami made the process simple and easy for you. Enjoy your new ride!

May 22, 2024

Santos and Ricardo,Dayron the whole team make my dream come true with my beautiful truck More

by santitruckrepair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santos Medina, Ricardo Saint Sume, Austin Lorenz
Report | Print
May 22, 2024 -

Buick GMC of North Miami responded

It's amazing to know our team at Buick GMC of North Miami made your dream come true! Thank you for taking the time to share your experience with us. Enjoy riding around in style in your new truck! We'll be here if you need assistance with anything else in the future!

May 20, 2024

It was a good experience as always. I never have had a problem with the service department so far. More

by MTGRACE0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 21, 2024 -

Buick GMC of North Miami responded

At Buick GMC of North Miami, it is our number one priority to provide a great experience for our customers. If you ever need further assistance, don't hesitate to reach out to us. We are here to help!

May 19, 2024

The person who worked on my car did an excellent job and the receptionist customer service was superb. Thank you, More

by Aziz Ismail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 20, 2024 -

Buick GMC of North Miami responded

We enjoy hearing about it when our customers have a great experience at Buick GMC of North Miami. Thank you for the shout-out about our team's excellent work and customer service. You are warmly invited to visit us anytime for future assistance you may need. Until then, safe travels, Aziz!

May 19, 2024

Customer service is awesome. Very polite and informative. I've been a customer for several years. More

by kayeaquil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
May 20, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your positive feedback with us! We appreciate you choosing Buick GMC of North Miami, and we hope to serve you again in the future!

May 18, 2024

Son muy eficientes y serios en el servicio, me hay atendido muy bien. Mi coche está en orden More

by Vicky0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss, Sara Cuartas, Jancarlo Boan, Isabel Reyes, Odele Ferre, John Davila, Jesus Alpi, Jorge Prats, Juan Nunes D'eramo, Alejandro Castillo
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May 20, 2024 -

Buick GMC of North Miami responded

Gracias por tomarte el tiempo de compartir tu experiencia positiva con nosotros, Vicky. Es genial saber que encontró nuestro servicio eficiente en Buick GMC of North Miami y que nuestro equipo lo trató bien. Garantizar la satisfacción de nuestros clientes es nuestra máxima prioridad, y estamos encantados de saber que su coche está en orden. Si alguna vez necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar!

May 17, 2024

Price was changed at signing not agreed price for vehicle still trying to get problems solved. More

by ABORGESJR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
May 20, 2024 -

Buick GMC of North Miami responded

Thank you for taking the time to share your feedback with us. We understand the frustration you may have experienced due to the price change and unresolved issues with your vehicle. We would greatly appreciate the opportunity to discuss your situation further and work towards a resolution together. Please don't hesitate to reach out to me directly at sergiomartinezgonzalez@lithia.com so that I can assist you promptly. Thank you, Sergio MartinezGonzalez General Sales Manager

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