Buick GMC of Gurnee

I purchased a 2013 Buick Enclave from Anthony Buick on March 2, 2013. At the time, I had a 4 month old baby and was in a hurry to get through the paperwork in order to get home and nurse my infant -- whi March 2, 2013. At the time, I had a 4 month old baby and was in a hurry to get through the paperwork in order to get home and nurse my infant -- which I notified the finance department of. Unfortunately, because I was acting in haste and the finance person knew about it, they decided to sneak a $2,100 extended warranty on to my invoice without my knowledge. Then, to add insult to injury, they have been LYING to me about processing a cancellation since the day I called them the first time -- March 4. It is now July 1 -- 4 FULL MONTHS and six phone calls later and I finally contacted the warranty company myself to cancel the contract. It turns out that Anthony Buick has NEVER attempted to cancel the warranty and if they had, it would have required paperwork from me in any case. So, all of the times I've called and they said they'd cancel it and I'd see a refund in 6-8 weeks they were outright LYING because that's not even possible. I will never go back to Anthony Buick and to be honest am sorry that I gave them my business in the first place. This behavior is reminiscent of a con artist. BUYERS BEWARE!!!! More

The people there are so warm and delightful. Everyone is treated like family. Everyone gets the VIP treatment. When I get quotes for work to be done the service is always great and the prices are always l treated like family. Everyone gets the VIP treatment. When I get quotes for work to be done the service is always great and the prices are always less then the quote!! I will buy my next car from them!! I love my Buick Enclave!! More

My husband and I talked on the phone to a guy in that company who said they will buy the car from us, we drove an hour there the guy was gone never showed up so we ended up talking to tony who said he wi company who said they will buy the car from us, we drove an hour there the guy was gone never showed up so we ended up talking to tony who said he will buy it for the price we decided on, we signed papers, handed keys, shook hands and walked out the door. the car is sold. A couple days later my husband gets a phone call to come pick up the car because the one guy doesn't want it, after keeping it there with all the keys for multiple days and nights. My husband did not make the next payment because we assumed the car will be paid off by them since they bought it, turns out we had to make the payment which was late so we got charged a late fee, Tony apologized about the situation and said he will refund us the late fee but NEVER DID. Terrible place. DO NOT RECOMMEND WILL NEVER DEAL WITH THEM AGAIN More

First I would like to thank Dave for getting me the a deal that fit my buget and for the car I wanted. This wasn't the first time I came in looking to buy, this has been going on (with me) for six months deal that fit my buget and for the car I wanted. This wasn't the first time I came in looking to buy, this has been going on (with me) for six months. I knew what I wanted and I knew what I could afford. And each time I came in I was never treated like, "here comes this guy again". Dave Webber was always there and knew I was serious about buying and we figure out a way to get me into my new Terrian. I even went to another dealer (Libertyville GMC) and was treated horrible, even after I purchased and was a loyal customer in past years. The whole experience with Anthony Autogroup was excellent, I was introduced to evryone and if I need anything, just call. I have had the vehicle for 3 weeks now and have stopped by or called with questions and have always been taking care of right away. I know there are a few negitive reveiws in here and not all people are happy, but if you take the time and due the research along with a good attitude, I believe you will have a good experience at Athony Autogroup. More

Anyhont's VIP service is wonderful. We made an appointment to look at a used Yukon. Gary had it cleaned and gassed and ready to test drive. Afterwords the paperwork only took about 25 minutes. T appointment to look at a used Yukon. Gary had it cleaned and gassed and ready to test drive. Afterwords the paperwork only took about 25 minutes. This was a great experience. I would recommend to anyone. More

Anthony Auto Group was very helpful with the unexpected GM warranty work required on me new Buick. From a loaner during the warranty service to daily updates from the service department representative (Ton GM warranty work required on me new Buick. From a loaner during the warranty service to daily updates from the service department representative (Tony) this untimely warranty work was accomplished without causing a major interruption in my daily driving requirements etc.My car repairs were completed and I again must stress the helpfulness from all members of the AnthonyAuto Group staff that I dealt with. More

I have purchased several cars/trucks from this dealership over the years and have always received exceptional customer service, honest and fair prices on vehicles, and always offered a cup of coffee, popcorn over the years and have always received exceptional customer service, honest and fair prices on vehicles, and always offered a cup of coffee, popcorn, etc while I am waiting. The customer service is outstanding from Donna (service consultant) and Tony in Service. The repairs are always completed on time. You always receive a call on what they discovered while evaluating the problem with the vehicle and follow up calls to see if you were satisfied with the work that was done. I would not buy a vehicle from anyone else but this dealership. More

I have purchased cars and have had service and body work done at this dealership. I have found evryone to be extremely helpful and friendly as well as honest. This dealership makes going for service or pur done at this dealership. I have found evryone to be extremely helpful and friendly as well as honest. This dealership makes going for service or purchasing a car an enjoyable experience. More

Friendly and trustworthy salespeople, who answered all of my questions and helped me make the best purchase that was right for my needs. Great job all around. my questions and helped me make the best purchase that was right for my needs. Great job all around. More

By far the best car buying experience i have ever had. The people I dealt with were really knowledgable in all the GMC trucks. I kinda new what i was looking for, but they topped it off with more info on The people I dealt with were really knowledgable in all the GMC trucks. I kinda new what i was looking for, but they topped it off with more info on the truck than i knew about. After my purchase i had to wait in the waiting area as they were really busy with some end of the month sale. But they kept me cool with nice refreshments. A+ Thank You Anthony. More