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Buick GMC of Gurnee

Gurnee, IL

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255 Reviews

7225 Grand Avenue

Gurnee, IL

60031

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Showing 255 reviews

December 19, 2016

Exceptional experience Tom Isaacson was our salesman during our purchase. He was amazing from the initial phone call inquiry, to the sale of our vehicle. He had a no pressur More

by Al330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Isaacson
December 06, 2016

Excelente servicio!!! Desde que llegue fui atendido excelentemente, el vendedor Sergio estrada fue paciente y servicial , jamás nos sentimos presionados de comprar algo , n More

by Jair1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Behlke, Sergio Estrada
December 01, 2016

Excellent and worth the drive! We saw a specific car on the Internet and made the trip from Madison, WI to Gurnee. Everyone we dealt with at Anthony were professional, courteous, a More

by North of Madison WI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
November 30, 2016

Excellent Our experience at Anthonys GMC was excellent. I am the type to be suspicious of sales people of any kind, but Henry was very friendly, helpful, and ho More

by Karina.garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
November 29, 2016

Everyone was patient an helpful My salesman Henry was outstanding Answered all questions an showed a lot Of patients,if anyone that I know needs anew or used car I would recomm More

by Terrain man123
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Martinez, Sergio Estrada
November 28, 2016

Worst Buying Experience Ever Agreed upon price kept changing. Tried to scam on "certification". Finally walked out and purchased same type vehicle elsewhere. Not reputable at a More

by Average Joe
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Stephanie Hernandez
Jan 07, 2017 -

Buick GMC of Gurnee responded

Joe, sorry for the price change. This is not how we do business. We don't sell every customer but we hate to lose good customers like yourself because of miscommunication. If you ever have the opportunity to give us a second chance, I would be happy to handle the negotiation myself. Thanks for the feedback. Jim Haley

November 28, 2016

Review of my experience. Everyone I came across with was very friendly and helpful. They all tried to answer my questions to the best of their abilities and made my car buying More

by Alan53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Isaacson, Zaya Jasim
November 25, 2016

Amazing 😃 My fiance and I went into the dealership very doubtful. But after speaking to Henry and letting him know our situation he really tried his hardest to More

by Dgvazques627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Martinez, Zaya Jasim
November 22, 2016

Absolutely Fantastic Experience! I have been tossing around the idea of getting a used Mercedes-Benz for quite a while now. I happened to come across a 2006 Mercedes-Benz E500 on Anth More

by aaron101081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Isaacson, Zaya Jasim
November 21, 2016

World Class Experience! I was a little hesitant going to a car dealership as a woman alone. Henry took his time with me, he answered all my questions which I had alot of them More

by Jessica M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Martinez, John Panousopoulos, Zaya Jasim
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