Buick GMC of Gurnee
Gurnee, IL
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Rafael's Acadia Extremely satisfied with the customer service. Henry was very helpful when getting to understand the veichle features. I would recommend him to friend Extremely satisfied with the customer service. Henry was very helpful when getting to understand the veichle features. I would recommend him to friends and family. More
Informative and productive. We were referred by Mark Wyton to the Anthony Group for a new truck. Mark had nothing but good things to say about the dealership. Dave Weber introduc We were referred by Mark Wyton to the Anthony Group for a new truck. Mark had nothing but good things to say about the dealership. Dave Weber introduced himself and asked how he could help us. When we said it was time for a new truck and explained what we were looking for; he immediately asked why so much truck? We told him we were going to buy a new travel trailer with gross combined weight between 8-10,000lbs. and that it would be our daily driver; he agreed that our consideration of the Sierra 1500 with the 6.2L engine would be a good choice. He explained that the fuel management system along with the 8-speed transmission would aid in providing increase fuel economy and allow for comfortably towing the load with ease. Dave told us they didn't have one in stock, but they had one on order and should arrive in about 2 weeks. When the truck arrived Dave called us and we went to see it and discuss the purchase. Dave was well versed on the truck's accessories, options and there operation. Dave said that with the delivery of the vehicle comes 5 years of free assistance on the operation of the accessories and options; after that it is time for a new truck. I already called him twice in first week and he was very helpful. Our experience found Dave to be very knowledgeable and courteous. He tried many options to help us to take delivery. He was patient, but committed. Wish all dealership sales staff were that easy to deal with. More
They got the job done, professionally! I worked with Tom Isaacson over a week or so. I had two test drives of the 2017 Acadia. The second test drive was over an hour. I test drove 3 vehi I worked with Tom Isaacson over a week or so. I had two test drives of the 2017 Acadia. The second test drive was over an hour. I test drove 3 vehicles that day from different manufacturers/dealers. The Acadia proved to be my favorite. Anthony Buick GMC did not have the color I preferred. So Tom was able to locate the color I wanted. On the day of delivery, the transport driver notified the dealership (Anthony) the Acadia being picked up had paint damage. Great, the car show rebate expires that day! Tom and JP were able to locate still another Acadia for us. Tom went to pick it up this time. Everything went smoothly for the delivery of the Acadia. I was not in the dealership when Tom and JP were pulling a rabbit (actually an Acadia) out of their hats. But they kept me informed of where the deal stood through the afternoon. I didn't have to freak out as they had the situation well in hand. Tom is very personable as well as professional. I did not have the chance to meet with JP, he got the job done locating my new truck. On very short notice. Bravo! My wife and I even had some laughs with Zaya (the Finance Guy, go figure!). So if you are in the market for a car or truck, Anthony should definitely be on your short list of dealers to visit. I'm willing to bet that you will have a great car buying experience as well! More
They put in work! Man I came in with a repo and low credit score. Expecting to be asked if a had a co signer or a high down payment, I gave it a try anyway! Low and be Man I came in with a repo and low credit score. Expecting to be asked if a had a co signer or a high down payment, I gave it a try anyway! Low and behold Jorge from the finance department and Segio a sales rep, fought for me!! THEY PUT IN WORK. I walked out with the SUV I've wanted for years and a huge smile on my face. Thanks guys I appreciate ya! More
Wonderful experience We had a wonderful experience purchasing our Buick Encore. Tom was very professional and knowlegable which made the car buying process very smooth. He We had a wonderful experience purchasing our Buick Encore. Tom was very professional and knowlegable which made the car buying process very smooth. He did a very good job in explaining all the car's features as well as offer his services on an on-going basis as we get use to using those features. He has also followed up with us to offer any support we may need. Thanks Tom!! More
Excellent car buying experience After working with another car dealer and having a bad experience earlier in the day, we found Henry to help very helpful and above all very honest. After working with another car dealer and having a bad experience earlier in the day, we found Henry to help very helpful and above all very honest. This is the third vehicle in a row we have bought from Anthony GMC and have always had a good experience. More
Great experience!! My overall experience at Anthony Buick with Tom was great. I took my time deciding and figuring out what car and what deal worked best for me. He was My overall experience at Anthony Buick with Tom was great. I took my time deciding and figuring out what car and what deal worked best for me. He was patient and answered all my questions. I really feel like Tom was trying to help me get exactly what I needed and not pressuring me into anything. The Pontiac Torrent was the first car I test drove with Tom and eventually made my way back to it not only because of the car but because I was most comfortable working with Tom. Zaya was also great!! Thank for everything. I will definitely be back for future purchases!! Journi Kunath More
Great Experience! My purchase from Anthony Buick GMC was much better than expected. Mike is very knowledgeable about the product and was very low pressure. I will defin My purchase from Anthony Buick GMC was much better than expected. Mike is very knowledgeable about the product and was very low pressure. I will definitely consider purchasing from Anthony for my next vehicle. More
Amazing People!! Went into the dealership just to look at a used GMC 2500HD. Left the dealership with the truck! Dan Martino was amazing to work with! The whole experi Went into the dealership just to look at a used GMC 2500HD. Left the dealership with the truck! Dan Martino was amazing to work with! The whole experience was very smooth and we felt like we got a great truck for the price! Thanks Anthony GMC More
Excellent Customer Service, Great friendly team I am very happy with my purchase. Henry and all the staff were very helpful, friendly and made the experience very pleasant. Will come back in the fut I am very happy with my purchase. Henry and all the staff were very helpful, friendly and made the experience very pleasant. Will come back in the future and would recommend this dealership to all my friends and family. Thank you again, Joanna More