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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
510 Reviews

510 Reviews of Buick GMC Brooksville - Service Center

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April 27, 2024

Our advisor is great. Very personable, kept us up to date, explained some other options we should take advantage of, and let us know when our service was finished More

by gibbyg352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I appreciate being able to schedule service online and receive appointment reminders. However, I scheduled an 11am oil change and tire rotation and was there 2 and a half hours. Unsure why it took so long More

by stevenesmith41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Tony went above and beyond, making several phone calls to ensure I could get my rim fixed under my warranty without having to pay anything out of pocket. He was such a huge help!!!!! More

by ALICIASTANINA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Good service department. Free shuttle service and a car wash. Also drinks and snacks. Could explain GM warranty on parts is 2 years. More

by WBEACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Donny is an asset to your team his knowledge of automotive industry is fantastic. He is a pleasure to work with More

by Mcens1960@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

All service representatives were very courteous and polite. Would highly recommend this dealership. Nice clean waiting area with clean restrooms. More

by KEN_GABLE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Everyone we interacted with was very kind and helpful. We were very satisfied with the service we received. More

by tstubstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Heter
April 25, 2024

My car has 50000 miles on it so my husband told me to take it in and have the brakes replaced. But I got a free brake inspection from you and found out they are in great shape and could go for another 4 More

by CLEE124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Price for oil/filter & rotation too much compared to competitors as I found out afterwards…been using your dealership for years; will get quote next time More

by Newjge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Donnie was easy to work with. He clearly explained work that needed to be done. More

by hequet349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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