Back

Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
702 Reviews

702 Reviews of Buick GMC Brooksville - Service Center

Sort by
July 23, 2024

Great turn around time , tony was awesome! !. We will definitely return to gmc of Broooksville More

by narbis carmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Many cars to look at. People very pleasant and informative. Clean waiting room and snacks! More

by JILLBEISTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

I took my truck to get new tire sensors. The quote was $500. Them I took it to Walmart and it only cost me $123 for all sensors installed. The dealership provides excellent service but the p More

by jmp1535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

Love the personnel. Coffee arrangement is complicated. No follow-up instructions. Varied pressure in each tire. More

by EMPTYWOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience. I'm sorry to hear that you didn't like our new coffee service. We would be happy to make you a cup on your next visit if you prefer. Tire pressure can vary 1-2 psi for a number of reasons including ambient air temperature, driving or the tire sitting in the sun. We would be happy to double check them for you, you can swing through the service drive at any time. We look forward to serving you again in the future, and strive to earn your 5 stars.

July 20, 2024

Josiah, was polite, courteous, and he kept me up to date, as my Suv, was being worked on. More

by RAYPOSANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Josiah is a poor communicator, never provided a status on our vehicle. We had to call the dealership to get a status. More

by DOERR66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
2.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Service staff was good. I was very disappointed by the way in which an accessory order error was handled and how it was assumed that customers know the ins and outs of the G More

by jdolly2005
Recommend Dealer
No
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Buick GMC Brooksville responded

Thank you for letting us know about your recent experience. Please contact us to discuss your concerns. Jennifer Stals, General Manager

July 06, 2024

Josiah was very helpful, friendly, willing to help and knowledgable and respectful Thank you very much More

by OKSANAIVANOVA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Donnie didn't contact me like he promised when a part arrived for my car. I realized this fact after I called a service manager to get an update and voice my frustration about how I was being treated. If More

by AERO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNIE PELHAM
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Best place that help me a lot great job and good work very nice people More

by MICHAELCABRAL000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
46
...