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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
511 Reviews

511 Reviews of Buick GMC Brooksville - Service Center

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May 04, 2024

The salesman was very nice plus helpful. I was visiting my son who by the way is employed with your GM dealership. I don't live in Florida. If I did I would be a frequent customer. More

by Cgarrage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He isn't there anymore
May 04, 2024

I was stuck there for a 2 and 1/2 hours for an oil change in a tire patch I thought that was just a little bit too long . So I hope the next time I'm there it's not going to take as long . Thank you for you More

by jellyfishblue50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

For an oil change was good and done in a timely manner. Got price in tired and was a little higher then competitors. More

by Classic725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Never got back in touch with me concerning missing paint on car as requested on yesterday. More

by GHOSKIN1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Excellent service. The service tech, Don Pelham, is easily one of the best advisors I've ever worked with. The team is solid, communicating with one another effectively More

by DKM5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
DANETTE SIETSEMA
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Much better than my last experience the could still work on turn around time and info on progress More

by LRBOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
4.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
2.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Donna is knowledgeable, friendly and committed to excellent customer service. She is an excellent representative of your company. More

by BIFVALLIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal is an amazing and outstanding employee at your dealership. He always goes above and beyond in meeting our needs and providing excellent customer service.
May 03, 2024

Donna, the Service Rep was very helpful and responsive. Mark, Sales Rep, was equally as friendly and provided great service. Overall this was a great experience! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Have always enjoyed going to this Dealership. Always treated with kindness. They do a good job on my vehicles. More

by DBSPARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Josiah was very knowledgeable and explained everything to me. He is extremely courteous and kept me informed on the progress of my car. More

by TMLORD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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