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Buick GMC Brooksville - Service Center
Brooksville, FL
702 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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702 Reviews of Buick GMC Brooksville - Service Center
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August 30, 2024
I told them something was wrong with my truck for 2 years and they couldn’t find it till I found it and then it was to late out of warranty know it cost me 1000.00 and a pair of tires to fix it and they couldn’t find it till I found it and then it was to late out of warranty know it cost me 1000.00 and a pair of tires to fix it More
by James kubik
Verified CustomerEmployees Worked With
August 29, 2024
I have always been happy with this dealer, but this time Josiah helped me a lot. I have some health problems and went above and beyond helping me. He definitely a keeper for you guys!!! Josiah helped me a lot. I have some health problems and went above and beyond helping me. He definitely a keeper for you guys!!! More
by vivibeck4
August 29, 2024
I’ve been coming to this dealer for 12 years and wouldn’t be doing that if you weren’t doing things right. be doing that if you weren’t doing things right. More
by MKSMITH23
Employees Worked With
Other Employees :
Don’t recognize some of these names so I can’t comment on them. I might know them by sight- so I can’t comment. Generally the people are polite and helpful . Thank you.
August 29, 2024
Great communication and knowledgeable of the services needed for my vehicle at milestones miles. Thank you! needed for my vehicle at milestones miles. Thank you! More
by CASSANDRA.DESMOND1
Employees Worked With
August 29, 2024
Very slow service! The work was fine but seemed to be much slower than usual. The work was fine but seemed to be much slower than usual. More
by KarenBowen10191960
Employees Worked With
August 27, 2024
Very disappointed with last service. My part took almost 2 weeks to come in. My bill was over 2500.00 and when part came in took only 4 hrs labor but most of the bill was for labor charg My part took almost 2 weeks to come in. My bill was over 2500.00 and when part came in took only 4 hrs labor but most of the bill was for labor charge. When I picked up my car the air conditioner was blowing hot air and when brought to Donny's attention he immediately told me that the air conditioner had nothing to do with turbo before even looking. He had the car brought back to the garage where they noticed hose was punctured. He stated that it must have been accidentally done while removing part. I had to then wait there for an additional 1.5 hours for it to be replaced. The bill was supposed to be an even 2500. as agreed upon. I did realize on receipt days later that an additional 75.00 was charged for using credit card. This should have been explained to me before billing. More
by Debbie
Employees Worked With
August 27, 2024
Easy and professional. Price a little high but overall great! Finished earlier than I expected Price a little high but overall great! Finished earlier than I expected More
by GREGORYDAWIDOWICS
August 26, 2024
Great service. Washed our car for free, even though we only got an oil change. Washed our car for free, even though we only got an oil change. More
by DFRAAM
August 26, 2024
very satisfied with the service Donnie provided. Explained everything in detail, and kept me informed of future service work that may need to be done. Explained everything in detail, and kept me informed of future service work that may need to be done. More
by TPELLETIER1
August 26, 2024
Nice waiting area, quick service,appreciate customer service!My Buick was clean when we picked it up and service performed in a timely manner. Wi continue using your dealership for all Buick’s service service!My Buick was clean when we picked it up and service performed in a timely manner. Wi continue using your dealership for all Buick’s service as long as I own it More
by HIHO41
